PYMNTS

DECEMBER 31, 2020

Take a look (and have a listen) at our 10 favorite podcasts from 2020. As much as a click from the Kardashians helped spread the brand awareness and jump-start his company, Molnar said, as a spending trend among young consumers set the stage for BNPL's success. Is 2020 Healthcare’s Year To #KillTheCheck? According to J.P.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

DECEMBER 8, 2020

"Our new financing will allow us to further distinguish our offerings and customer experience as an industry innovator," said Modal CEO and Founder Aaron Krane. American Honda has worked with Modal, formerly Drive Motors, since late 2018 to create branded online buying tools for Honda and Acura.

Oklahoma 253

Oklahoma Branding Tools Online 253

Perficient

FEBRUARY 7, 2021

By April 2020, dine-in had shrunk to 3% of sales, drive-thru claimed 47% and delivery had ballooned to about 24%. What’s more, this shift allowed new entrants to steal mind- and wallet-share at the expense of the established restaurant brands. Later innovations added more elements and increased tier coverage.

Meeting 348

Meeting Customer Experience Branding Innovation 348

PYMNTS

JANUARY 17, 2020

Amazon’s relationships with big brands on their platform is looking quite a bit less healthy than it once was, while Walmart has seen grocery services lose some ground in terms of consumer appreciation, according to a recently released ranking. Big News of the Week: Another Big Brand Break-Up. Another one bites the dust. online spend.

Branding 139

Branding Retail Meeting Report 139

PYMNTS

OCTOBER 12, 2018

The innovation economy requires more than caffeine and collaboration for fuel. WeWork also wants to make a bigger name for itself as an enabler of innovation. Innovation Program. Innovator Awards. But there is no doubt that the company wants a piece of the innovation economy. That’s the path chosen by WeWork.

Innovation 122

Innovation San Francisco Seattle Meeting 122

PYMNTS

DECEMBER 16, 2019

Not just any decade, but one that has seen unprecedented levels of innovation touch nearly every industry segment and almost every corner of the world. Only then, he said, can one get clarity about how those dots can guide innovators about the future. 2020 Trendline One: Rapid Acceleration Of Cash To Digital Payments.

Payments 180

Payments Innovation Cards Google 180

Perficient

SEPTEMBER 15, 2020

Savvy healthcare innovators leverage the power of consumerization by first observing what works in domains outside of their own, and then adapting those successes to address their own challenges. You can get started by mapping the customer journey, uncovering pain points and opportunities across their interactions with your brand.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

FEBRUARY 7, 2019

Brands , moves that serve as a good reflection of overall trends in the quick service restaurant (QSR) space. The company last year announced it would buy a 3 percent stake in Grubhub, and that it was teaming up with the company to provide delivery from two of its brands — Taco Bell and KFC. The goal for Yum?

Branding 122

Branding Conference Management Trends 122

PYMNTS

JANUARY 10, 2020

Big-box retail is getting a refresh for 2020, at least in some parts. Other innovations are taking place, including at Walmart. Alphabot, which was developed solely for Walmart by startup Alert Innovation , uses autonomous carts to pick orders for groceries purchased online. Take Costco. Grocery Robots.

Retail 130

Retail Innovation New Hampshire Online 130

PYMNTS

FEBRUARY 13, 2019

From digital marketplaces like SeatGeek to tech firms such as Google , innovators are introducing new ways for consumers to buy products and services through social media sites and smart devices. News recently surfaced that Amazon rolled out a brand-new video streaming service dubbed Amazon Live. Nearly 60 percent of U.S.

social media 139

social media Innovation Google Retail 139

PYMNTS

NOVEMBER 26, 2018

The move means that the company will end its JV that has been in place since 2013 with Yoox Net-A-Porter, which as the newswire stated helps third-party brands develop sites. By 2020, Kering will bring full control of its luxury brands online through its own internal activities, which include building tech teams, said Reuters.

social media 141

social media Branding Online Apple 141

BankInovation

JUNE 26, 2020

This week, MLBM released its 2020 Brand Intimacy Study. Financial services ranked 11th out of 15 industries when it comes to emotionally connecting with customers. Citizens Bank, meanwhile, is transforming its technology core through a data-driven personalization engine.

Branding 64

Branding Study Data Industry 64

PYMNTS

DECEMBER 10, 2020

North Lane Technologies and daVinci Payments said they have finished their merger, making a "high-growth, premier payment company with innovative technology and solutions," according to a Thursday (Dec. Wirecard North America was a separate firm from Wirecard AG , which went insolvent earlier in 2020 during an international scandal.

Pennsylvania 231

Pennsylvania Illinois Payments America 231

Perficient

MARCH 8, 2023

Fortunately, most societies today don’t legally bar women from partaking in these tasks, but the ancient history of shutting doors on women seeking greater financial control has left an undeniable gender gap in the world of financial services and a lingering, detrimental attitude that money management is a man’s job. households.

Innovation Strategies 275

Innovation Strategies Study Marketing Leadership 275

Insights on Business

FEBRUARY 11, 2018

The use of VA’s is expected to grow by 1000% by the year 2020. The technology has advanced to the point that building VA’s is no longer a discussion around functionality and technology, but organizations and now dedicating more time developing the VA’s “personalities” to reflect the company’s mission, vision and brand.

Branding 125

Branding How To Customer Experience Trends 125

PYMNTS

JUNE 6, 2020

“Everything that I do with EscapeTracks as a brand is about trying to give everyone a sense of happiness,” Sassi told Fast Company. The festival launched on May 16 and managed to raise roughly $5,000, with a total of about 50,000 participants in and out of the chat. Thus, it seems summer 2020 will be the season of the drive-in concert.

New Jersey 151

New Jersey Community Los Angeles Austin 151

Bobsguide

FEBRUARY 22, 2022

Through focused, innovative products, services, and a redefined operating model, BDB has been stimulating and driving entrepreneurial activity in the country. It will interface with technology offerings from TCS’ partners for CRM, sales, risk management and other enterprise functions.

Innovation 78

Innovation Customer Experience Strategy Operations 78

PYMNTS

JUNE 16, 2020

Carrefour and Google said Tuesday (June 16) their latest innovation is part of the French retailer’s ambition to accelerate its expansion into food eCommerce. . billion) in digital commerce by the close of 2020 as it ramps up it competition with Amazon . billion euros ($3.1 Its goal is to boost eCommerce food sales to 4.2

Google 169

Google Innovation Branding Report 169

PYMNTS

SEPTEMBER 27, 2019

The degrees include health science, health and wellness and healthcare management/administration, offered through Southern New Hampshire University, Purdue University Global, Wilmington University and Bellevue University. Inspire’s long-term approach, culture of innovation and commitment to helping brands grow set it apart from the rest.”.

Branding 101

Branding Retail North Carolina Georgia 101

PYMNTS

JANUARY 14, 2021

13) between Walgreens , Mastercard and Synchrony is more than a standard co-brand deal. But that’s where the standard co-brand partnership ends. As of mid-2020, Walgreens has focused on its loyalty program, online capabilities and overall customer experience. The relationship announced Wednesday (Jan.

Payments 174

Payments Branding Analytics Data 174

South State Correspondent

MARCH 21, 2023

The need for a known, reliable brand creates an excellent opportunity for community banks to help small business customers while building deposit balances. This article breaks down how you can use the ERC Assist product to generate deposits in an innovative way. In 2020, the U.S.

Taxes 195

Taxes Community Bank Community Operations 195

PYMNTS

APRIL 21, 2020

The stage is being set, then, for consumers to pivot away from legacy banking toward trusted brands that, increasingly, are building out financial services. The rise of open banking (and account aggregation) has shaped the conventional wisdom that banking will pivot toward innovation and service-oriented offerings.

Branding 232

Branding Innovation Regional Fintech 232

PYMNTS

JANUARY 10, 2020

The payments and commerce ecosystem got busy getting busy this week as the first full week of 2020 kicked off the press releases began raining down from the sky from the year’s early bird innovators. The brand is reportedly worried about attracting activist investors. McDonald’s: It’s About All About The Experience .

Innovation 131

Innovation Payments Google Las Vegas 131

PYMNTS

OCTOBER 20, 2020

Business roadmaps predating 2020 aren’t much use these days, however, as COVID has altered the terrain. Very recently, the fourth annual How We Will Pay 2020 study, done by PYMNTS in collaboration with Visa (more from that in a minute) gave new context to the shifters. At least in 2020, we know where people are shopping.

Maine 221

Maine Retail Branding Study 221

Perficient

JANUARY 25, 2021

While Haven was meant to address the sticky web of hospital, insurers, and pharma relationships, the real innovation must come from existent players who have a stake in that web and are already on the field. In March of 2020, before the COVID-pandemic hit, the Kaiser Family Foundation released an issue brief on disparities in health care.

Community 429

Community System Trends Tools 429

PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. The consumer now has a candle with a personal brand. Minutes later, that photo is applied as a label.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

DECEMBER 23, 2019

Ajay Bhalla, president of cyber and intelligence for Mastercard, said RiskRecon’s innovative approach and expert team “will further accelerate our suite of cyber solutions designed to help financial institutions, merchants and governments secure their digital assets.”. The transaction is expected to close in the first quarter of 2020.

Security 137

Security Analytics Innovation Data 137

Perficient

FEBRUARY 13, 2021

Forrester Research shows that as early as July 2020, 80% of US providers had conducted a virtual consult in the prior three months. In part, this is because so much innovation ( small “i”! ) It’s a Brand New World. The familiar balancing act of buy vs. build will play out in this space as with any other. all at once.

Tools 520

Tools Marketing System Strategy 520

PYMNTS

JANUARY 9, 2020

As Walgreens made “substantial progress” on accelerating its digitalization, among other strategic priorities, the pharmacy chain had fiscal 2020 first-quarter revenues of $34.3 billion and adjusted earnings per share (EPS) of $1.37 per an announcement from the company on Wednesday (Jan. as well as the U.K., billion in revenues and $1.41

Houston 130

Houston Branding Groups Innovation 130

PYMNTS

FEBRUARY 22, 2020

In the February 2020 Order to Eat Tracker ®, a PYMNTS and Paytronix collaboration, we explore the radical transformation that order-to-eat commerce is delivering to the restaurant sector, as well as the technology firms catering to it. At its heart, mobile ordering and delivery is part of a consistent, positive brand experience,” he noted.

New York City 187

New York City New York Branding Operations 187

PYMNTS

OCTOBER 6, 2020

Who ever imagined that the ways in which we pay would become so enmeshed in feelings of customer satisfaction, brand loyalty, and the profound commercial affinities now achievable? Nearly 80 percent of FI executives believe these innovations will help them differentiate themselves and compete, the study showed.”.

Innovation 161

Innovation Study System Fintech 161

PYMNTS

JANUARY 14, 2020

As usage grows, brands are responding with expanded mobile features and more end-to-end experiences. At this point in time, two influential groups – western millennials and Chinese tourists – are having far-reaching impacts on how brands and destinations cater to top travelers. As the saying goes, it won’t fly.

Meeting 141

Meeting Millennials Branding Mobile 141

PYMNTS

FEBRUARY 25, 2020

As the report states, “We … find that a significant share of consumers are willing to bank with the institutions — financial or otherwise — that offer them the best spending and money management tools.”. A lot of banking customers are going to switch brands this year, and services like mobile cards will be decisive for them.

Mobile 153

Mobile Cards social media Survey 153

Cisco

DECEMBER 21, 2020

In the recent State of the Cloud 2020 Report by Flexera, customers indicated that their #1 initiative is to reduce cloud bills, but their #2 is go move more workloads to the cloud. And best of all, your developers would have time and flexibility to innovate instead of chasing alerts. How do you plan to cost-optimize your infra?

Customer Experience 93

Customer Experience Innovation Policies Security 93

South State Correspondent

FEBRUARY 22, 2023

Non-Expert Deposit Pricing Management – How To Destroy Bank Franchise Value The best way to quickly destroy value is to peg a deposit product to an index such as SOFR, Prime, Fed Funds, or Treasuries. However, this doesn’t tell the whole story when it comes to deposit management.

Management 195

Management Marketing Branding Strategy 195

PYMNTS

OCTOBER 14, 2020

But not two days into the 2020 shopping season it’s becoming quickly apparent that this year will be about two things: inventory and fulfillment. The fashion trade publication says the value of excess inventory from spring 2020 fashion collections is estimated at $160 billion to $185 billion worldwide , more than doubling average levels.

Retail 130

Retail Strategy Management Survey 130

PYMNTS

AUGUST 5, 2020

Target and Walmart are among chains now carrying the brand. As such, the company’s 2020 outlook, previously provided on Feb. 27, 2020, remains suspended until further notice.”. But despite the grocery surge, Beyond Meat reported an overall $10.2 million loss for the quarter vs. a $33.7 million gross profit a year ago.

Retail 169

Retail California Innovation Report 169