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Millennials Will Lead The Voice Commerce Revolution

PYMNTS

Still, the 2020 edition of the PYMNTS | Visa How We Will Pay consumer survey of a national sample of roughly 10,000 U.S. The number of consumers shopping for general retail items from home doubled and buying groceries at home tripled. To say that we aren’t quite the same people we were a year ago might seem overly dramatic.

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Why Millennials And Gen Z Could Save 2020's Holiday Shopping Season

PYMNTS

The retail ecosystem has been turned upside down over the past six months as changes big and small rippled through the segment worldwide in response to the pandemic. We see millennial and Gen Z customers absolutely shopping, and the brands that deeply understand them are growing at faster rates than they have ever grown before,” Molnar said.

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Melding Digital With Physical Rescues In-Store Retailing

PYMNTS

From where things stand in Q4 2020 it’s not hard to imagine physical retail going extinct. Noting the ways COVID has permanently changed retailing, CNBC recently reported , “As more and more stores go dark at the mall, some major retail executives are looking to grow outside of it — a tactic they hadn’t touted so publicly before.

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The Year In Data: Measuring 2020’s Payments Innovation

PYMNTS

Key Data Points: Consumers are performing 12 percent more activities at home in 2020 than they did in 2019 and making purchases during 12 percent of those activities, on average. percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 31 percent bank via app. 30 percent saw a decline.

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Examining BNPL Solutions’ Role In The 2020 Holiday Shopping Season

PYMNTS

The pandemic has changed the rules, however, and merchants have rapidly adjusted to a retail climate in which customers retain significant health concerns. Keeping pace with consumers’ shopping habits has always been necessary for retailers, but adapting quickly has been even more critical during the pandemic.

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Fashion Week 2020 Attracts A Different Cut Of Retailer

PYMNTS

and has attracted more than 3,000 retailers to its partnerships. Sykes believes the attraction of online companies and uber-retailers it simple at one level. Klarna has melded New York Fashion Week glitz with experiential retailing this year. The changes in fashion retail are being driven by three dynamics.

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Physical And Digital Retail Unite For The New In-Store Experience

PYMNTS

The jarring digital shift of 2020 was a disaster recovery scramble that just swept away these most human of behaviors. Now there are signals that a physical retail rebound is forming up. That’s one reason the mega-retailer recently did an about-face on retail restocking robots in favor of human workers. With the U.S.

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