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How Financial Institutions Focus on Customers Is Key

Abrigo

The community bank model is built around customer service, but for many bank and credit union customers, the definition of “good service” has been changing over the last couple of decades. Direct Banking Satisfaction Study found that direct banks, or branchless banks that operate online, earned a higher satisfaction score among U.S.

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Hacker Tracker: DataVisor’s Global Insight Into Online Fraud

PYMNTS

Ultimately, we wanted to help to inform and empower the community in our common fight against fraud and abuse. TY: Big Data technology makes it possible to use more advanced algorithms to analyze billions of events together. PYMNTS: What role does Big Data play in detecting and mitigating fraud? Their behaviors are changing as well.

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Bank-FinTech Collaboration Tackles SMB Finance Friction

PYMNTS

Biz2Credit's technology can also enhance underwriting to mitigate risk even further for the financial institution (FI), it said. In a statement , HSBC Bank USA Head of Retail Business Banking Shaun McDougall said fueling the SMB community is important to support the broader U.S. AIB's receivables financing operations in the U.K.

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When Suds Go X-Border

PYMNTS

While Long’s goal of streamlining trade among the global craft beer community is straightforward, the process of shipping alcohol across borders can present numerous challenges. So far, Long has seen particular success with craft beers produced by Back Forty Beer Company in Gadsden, Alabama, and Dark Horse Brewing Co.

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Top 5 Total Return to Shareholders: #4 Bank of the Ozarks

Jeff For Banks

But he held firm that the regulatory environment, changing customer preferences, and the pace and expense of technology were driving the market towards bigger is better. Bank of the Ozarks began in 1903 as a small community bank in Jasper, Arkansas, and by 1937, included an additional bank in Ozark, Arkansas. I challenged the thinking.

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Who were ICBA’s Top Lenders of 2022?

Independent Banker

Last year, community bank loan producers were faced with both record-low interest rates and a glut of deposits. But as they always do, they came through for individuals and businesses in their communities with a combination of personalized service and prudent risk management practices. Bunnell; and Doug, Genelle and Jagger Jones.

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How the Popular Bank Associate Trainee Program sets recent graduates on a career path to success in banking

PopularBank

The Popular Bank Associate Trainee Program is a select, 10-month rotational program for top-tier recent college graduates that exposes trainees to the diverse lines of the bank’s businesses, operations, policies and practices. It allowed me to expand past my studies and explore areas in marketing, operations and technology. .