Perficient

APRIL 4, 2022

1) Know Me – Data & Analytics Relevant to the Customer. 3) Tell Me – Authentic, Relevant Brand Messages and Experiences. Personalization is but one key element of this, enabled by technology and implemented using design thinking. I’ve long advocated that personalization includes three essential elements: .

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

SEPTEMBER 7, 2017

Think the life of a vice president of analytics is all about the numbers? But in an interview with PYMNTS, Massy Najafi , who serves in that role at Guardian Analytics , shed light on more than a few other aspects of the job. PYMNTS: What does a day in the life of a VP at Guardian Analytics look like? Think again.

Analytics 116

Analytics Fraud Innovation Industry 116

PYMNTS

JULY 31, 2019

This starts with payment technology, the essential infrastructure needed to support current and future digital payment developments, from contactless and push payments to transactions on real-time payment rails. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

Innovation 151

Innovation Report UX User Experience 151

Insights on Business

JULY 17, 2019

User experience, or relative effective ease-of-use, is a key driver of engagement. So how can organizations drive strong user experience and engagement with GRC tools to fuel effective use of the tools? Innovative and updated technologies also help close gaps between users, requirements and capabilities.

User Experience 79

User Experience Tools Survey Risk Management 79

PYMNTS

SEPTEMBER 6, 2019

As noted in the most recent edition of the Innovation Readiness Playbook, the majority of FIs — at 57 percent — say that payments technology remains on their innovation and roadmaps for the next three years. The User Experience. The FIs need to be able to track and turn that consumer-focused data into action.

Technology 110

Technology User Experience Innovation Analytics 110

Jack Henry

DECEMBER 29, 2020

But today these types of advanced data analytics are being used successfully to enhance the user experience, encourage engagement, drive revenue, increase sales, and fight fraud. The use of artificial intelligence (AI) and machine learning (ML) might seem like a space-age concept to some.

Data 154

Data User Experience Analytics blockchain 154

Insights on Business

NOVEMBER 12, 2018

Reading the paper, you will see how new artificial intelligence (AI) capabilities, enhanced user experience (UXD), and data-driven analytics informed by regulatory expertise are enabling businesses around the world to redefine governance, risk and compliance across the organization. Empowering the first line of defense.

Compliance 107

Compliance Technology User Experience Analytics 107

Perficient

JULY 12, 2022

In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences. From these key values, customer journeys and the experiences they deliver bring these brand values to life for the consumer. Elements of Delivering a Personalized Experience.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

Perficient

AUGUST 10, 2020

Consider this: Google has one of the best search experiences out there, but without the billions of websites in the world to index and all the content that goes with it, their search results wouldn’t be too high. First and foremost, you must start at your Product Experience Page ? (PEP). Search Weight .

How To 322

How To User Experience Google Analytics 322

PYMNTS

MAY 8, 2020

Small- to medium-sized businesses (SMBs) are often forced to fit within banks’ consumer-facing services as they are too small to qualify as a corporate client, leaving an opportunity for FinTech innovators to develop unique products, services and user experiences designed for entrepreneurs, freelancers and SMB owners.

User Experience 175

User Experience UX Fintech Tools 175

FICO

SEPTEMBER 29, 2022

Delivering Trust for Risk-Aware Telcos - Using Data and Analytics. Telcos are trying to figure out what to do and are realising they haven’t invested sufficiently in customer awareness surrounding risk, or risk management technology that is both agile and flexible. FICO Admin. Tue, 07/02/2019 - 05:23. by Tim Young.

Analytics 52

Analytics Data Risk Management Customer Experience 52

Bank Innovation

SEPTEMBER 28, 2017

EXCLUSIVE— With the help of APIs and other technologies, U.S. To move forward, financial institutions are going to have to take a closer look at the user experience, Eric Hazard, CEO for fintech venture capital […]. banks are mastering the use and sharing of data, but the next challenge is going to be even more technical.

UX 306

UX User Experience Capital Fintech 306

Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Consumerism has reached critical mass in healthcare.

User Experience 427

User Experience Innovation Branding Customer Experience 427

FICO

MARCH 6, 2020

With the acquisition of Tonbeller in 2015, FICO expanded its fraud portfolio and moved into the growing market for financial crime and compliance solutions to bring the benefits of advanced analytics to a field dominated by rule-based systems. What does FICO offer and how does it distinguish from other AFC solutions?

Compliance 81

Compliance Technology Fraud Analytics 81

PYMNTS

AUGUST 1, 2019

Payment technology is an area of interest that stands out for all FIs. Data analytics is ready for a surge in interest, however. User experience (UX) will also experience significant increases in interest over the next three years compared to the past three. percent to 42.5 While only 18.5 percent and 40.3

Innovation 142

Innovation UX Analytics Study 142

Insights on Business

JUNE 4, 2019

Digital technology has no doubt, over the last decade, revolutionized and completely transformed customer behavior as well as redefined how businesses interact with their customers. Technological advancements have impacted almost every profession and it hasn’t left the sales world behind.

Technology 105

Technology social media Management Groups 105

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. 36 percent of FIs plan to focus on data analytics in the next three years.

Data 129

Data Customer Experience User Experience Innovation 129

Chris Skinner

MARCH 29, 2016

I’ve talked about open sourcing banking and finance by converting everything to components (APIs) that can be plug and played into any front-end user experience (UX) through apps and devices, supported by data analytics, cloud and blockchain to reduce and automate the back office.

UX 150

UX User Experience Analytics blockchain 150

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

JANUARY 14, 2021

The adoption of multiple platforms is giving rise to so-called "app fatigue," and the challenge of integrating these technologies with each other is not always easily overcome. It's one of the largest drivers of organizations that choose to go the "build" route. Data and money are synonymous today," noted Gupte. "At

Data 175

Data Analytics Technology User Experience 175

PYMNTS

NOVEMBER 12, 2020

The Financial Stability Board this month issued a warning for financial institutions (FIs) that outsource key technologies and functions, warning of " systemic risk " associated with too much reliance on a third-party partner. In the U.K.,

Fintech 220

Fintech User Experience System Data 220

PYMNTS

JUNE 6, 2019

The companies will use the latest technologies with the goal of improving the life cycle of a building and helping people who work in the buildings and manage them. We are excited to have Microsoft as a partner in creating market leading solutions in real estate management and services built on Microsoft technologies.

Innovation 134

Innovation Analytics User Experience Operations 134

PYMNTS

DECEMBER 29, 2020

In a conversation with PYMNTS , WEX Corporate Payment Solutions Senior Vice President of Business and Partner Growth Greg Sassone explored the ongoing build-versus-buy debate within FIs, noting industry partnerships with third-party FinTechs and other technology providers can be an effective strategy to advancing B2B payment offerings.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

OCTOBER 1, 2019

Commercial payments firm Bottomline Technologies is rolling out advancements to its invoice automation platform that uses artificial intelligence (AI), the company announced in a press release on Tuesday (Oct.

Fintech 116

Fintech User Experience Data Analytics 116

PYMNTS

APRIL 28, 2020

In an effort to help clients tackle critical challenges and experience quick ROI during the complete procurement process, Xeeva said it has put significant enhancements throughout its array of products into place.

Data 136

Data Management User Experience Maine 136

PYMNTS

JUNE 26, 2018

ADP already uses data analytics to take advantage of information on more than 30 million employees at companies using ADP solutions. Those new tools focused on talent optimization, user experience and business impact. The talent optimization technology correlates educational experience and career outcome to support recruiters.

User Experience 123

User Experience Tools Analytics Innovation 123

PYMNTS

OCTOBER 8, 2019

The world is moving toward better technology, simpler design and instant access to data and automated analytics,” said Mark Smith, Citi Global head of liquidity management services, treasury and trade solutions. “We Cachematrix is excited to power Citi’s Online Investments portal with our best-in-class financial technology.

Online 100

Online Analytics Tools User Experience 100

Chris Skinner

FEBRUARY 1, 2017

That is why an Open Banking structure is based upon apps, APIs and analytics, and offers access for everyone. This is a fundamental change once again, and for most C’s they’ll be happy for a B to be the aggregator of their apps, APIs and analytics to give them a fantastic user experience. OK, too many acronyms.

Analytics 150

Analytics User Experience Training Conference 150

PYMNTS

DECEMBER 10, 2019

PSCU’s Lumin Digital has converted over 10,000 Mutual Security Credit Union digital users to a cloud-based platform, Lumin Digital said in a press release on Tuesday (Dec. Lumin Digital’s cloud-based digital banking platform was built using modern, market-leading technology and offers “a tightly integrated and customized experience.”

Security 130

Security Illinois User Experience Digital Banking 130

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

PYMNTS

OCTOBER 13, 2017

To put it another way, the theme of the fairy tale applies to the transactional world in which we live — getting it all just right and in balance, a crucial concept when it comes to the consumer experience and security in card-not-present (CNP) transactions. It’s no secret that eCommerce is growing rapidly. The industry is slated to be at $3.6

Security 108

Security CA Payments Analytics 108

FICO

APRIL 26, 2016

For decades, businesses have been leveraging technology to automate large parts of their operations – accounting, manufacturing, supply chains and customer relationships. In the most recent chapter of this story, business and government agencies have been doing amazing things with cloud computing, Big Data and analytics.

Analytics 40

Analytics Management Innovation How To 40

PYMNTS

NOVEMBER 23, 2020

In other words, SMBs’ use of FinTech products outside of legacy financial institutions’ ecosystems is cutting off those traditional lenders from the COVID-era data flows and analytical insights SMBs now need. Even B2B payments now need to be delivered with a better user experience, and much work remains.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

OCTOBER 7, 2019

This can be demonstrated in the ability for an expense management solution to integrate into existing financial platforms like accounting portals, for instance, or wielding expense management data for another third-party financial analytics and forecasting app. But technology can augment that trust even for larger organizations.

Cards 129

Cards Analytics Management Data 129

PYMNTS

NOVEMBER 26, 2019

But as the latest PYMNTS Next-Gen AP Automation Tracker report highlights, adoption of AP automation technology continues to face challenges. While nearly half of AP departments surveyed said reporting and data analytics are top priority, many teams struggle to accurately assess the return on investment (ROI) of AP technology.

Technology 160

Technology User Experience Payments Tools 160

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Three winning core strategies to accommodate any financial institution’s budget, business case, and future vision. So once again, integration models and tools are important.

Strategy 147

Strategy System Risk Management Technology 147

Payments Source

JUNE 28, 2016

Building on industry initiatives to ease the user experience for chip cards and increase use of contactless technology, Oberthur Technologies has developed a dual interface card in the U.S. market that combines new Visa and MasterCard specs and 'tap and go.'.

Cards 112

Cards User Experience Mobile Technology 112