ZootBlog

DECEMBER 14, 2015

In 2015, the financial industry made a point to enhance the customer experience by leveraging massive amounts of data from phone calls, emails, mobile apps, ATMs, and websites. Regulations forced the issue, and the deadline for issuers and retailers to comply was October 1, 2015, or face liability for fraud losses. Advanced Analytics.

Mobile 70

Mobile Customer Experience Analytics social media 70

William Mills

SEPTEMBER 9, 2016

I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. Addresses compliance, fraud experience and customer experience analytics. Social media is a special challenge since social media was not created with compliance in mind. users fall victim to fraud.”

social media 40

social media ATM Mobile Customer Experience 40

CB Insights

APRIL 10, 2019

Since 2015, Apple has launched two open-source frameworks — ResearchKit and CareKit — to help clinical trials recruit patients and monitor their health remotely. The tech isn’t limited to protecting online data: CaixaBank in Spain is using facial recognition at its ATMs to provide bank customers with an extra layer of security.

Industry 78

Industry Examples Security Technology 78

William Mills

MAY 11, 2016

Demoing first with apple watch. Is this the first time we have seen an apple watch as apart of a demo today? The account has a tie into social media and sharing. Started talking about the challenge of having to change credit cards all the time (due to fraud). Jerry Filipiak (CEO & Chairman of the Board).

Video 40

Video Mobile social media Data 40

Fintech Labs Insights

OCTOBER 16, 2016

In a $460 million deal, Texas-based ATM operator Cardtronics has acquired Canada-based DirectCash Payments. since DirectCash Payments has 25,000 ATMs around the globe, primarily in Australia, Canada, and the U.K. Though usage remains low, Mastercard reported this week that it has seen an overall decrease in fraud since the EMV change.

Trends 12

Trends Fintech blockchain America 12

Gonzobanker

DECEMBER 22, 2015

In the age of Twitter, Apple Pay and Lending Club, it’s important to remember the shareholder performance delivered by Gleason and team when compared to the behemoths. No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond).

Community Bank 60

Community Bank Apple Community Technology 60

Gonzobanker

DECEMBER 14, 2023

The Financial Branding Quote of the Year Award – goes to Piper Sandler’s Scott Hildenbrand : “Every bank has a peer group to compare their financial ratios, but bank leaders should also have a social media peer group.” billion for the company a few years earlier. The Overhyped Tech of the Year – Real-Time Payments.

Fintech 192

Fintech Community Regional Technology 192