PYMNTS

OCTOBER 5, 2020

As the banking world goes increasingly digital, the clunky old ATM is getting a badly need reboot. 5) unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age. on Monday (Oct.

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ATM Atlanta Software User Experience 158

PYMNTS

JANUARY 22, 2020

The nationwide debit/ATM network PULSE has tapped Jennifer Schroeder to serve as its executive vice president for product management, the company announced Wednesday (Jan. Jim Lerdal will take over the position of executive vice president of operations. Lerdal was vice president of fraud operations and compliance for PULSE.

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Operations Management ATM Fraud 131

Bank Innovation

JUNE 2, 2017

Chase Bank is tiptoeing into the world of cardless ATMs for consumers — catching up to the likes of Bank of America and Wells Fargo. The ATM has been a workhorse for the financial industry but as it crosses its 50th birthday, the ATM is facing competition from mobile phones and cashless transactions at the register. […].

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ATM America Mobile Industry 324

PYMNTS

JULY 13, 2017

It’s often declared dead, innovators of all stripes are constantly declaring war on it and it is so out of style that even technologies relating to it are considered doomed to the ranks of historical obscurity. The Literally Mobile ATM (Powered By BMW). What if the ATM came to them? The whole process looks like ordering a cab.

ATM 100

ATM Innovation Mobile User Experience 100

NCR

FEBRUARY 21, 2017

It’s come a long way since 1967, when the very first ATM was installed in London. Today, the ATM is one of the most familiar features of the retail banking landscape. Let’s take a look at some of the key developments that have made the ATM what it is today. The ATM arrives. The introduction of the PIN.

ATM 85

ATM Innovation New York City New York 85

Bank Innovation

OCTOBER 26, 2018

Bank of the West recently added 143 ATMs across the Denver and Sacramento metro areas through an agreement with ATM operator Cardtronics. One target? Millennials, actually.

ATM 150

ATM San Francisco Denver Sacramento 150

PYMNTS

NOVEMBER 3, 2020

Perhaps it was luck or a stroke of genius, but the confectioner also introduced the world’s first cupcake ATM in 2012. ATM sales had been flattening, mostly because customers saw it as a novelty for one-time use while taking selfies and videos, Legh-Page said. That changed in March with the pandemic’s onset: ATM sales doubled. “As

ATM 196

ATM Online New York City New York 196

PYMNTS

MAY 28, 2020

ATMs are known for their convenience, offering walk-up or drive-through access to financial products like checking or savings accounts. True service-related issues appear when comparing legacy ATMs to modern digital banking solutions. We try to make sure our ATMs meet [their] specific needs.”. Focusing on Consistency .

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ATM Video Mobile Digital Banking 130

PYMNTS

MARCH 20, 2018

Fifth Third Bank has announced that its customers can now access the bank’s ATMs without having to use their debit cards. Instead, Fifth Third customers simply need to use the bank’s mobile app to access all of the ATM functions. banks offering card-free ATM access — and it is just the latest innovation from the financial institution.

ATM 100

ATM Cards Mobile Innovation 100

PYMNTS

AUGUST 26, 2019

Pretty much everyone needs medicine at one or another, and that need is helping to drive retail innovation and attempts at disruption in the pharmacy business. Those moves come amid more pressure on brick-and-mortar pharmacy operations. But innovation efforts continue for retail pharmacy operations. Delivery Push.

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Retail Innovation United States ATM 136

PYMNTS

JUNE 15, 2016

Nautilus Hyosung America (Hyosung) announced the availability of its new mobile application that’s designed to help merchants and ATM operators manage Hyosung ATMs directly from a mobile device. The MoniMobile app is aimed at revamping the full management capabilities of Hyosung ATMs. ”

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ATM Management Mobile Video 100

PYMNTS

MARCH 26, 2020

But as of 2020, it is a subject upon which seasoned experts can disagree, in a world where traditional banks and FinTechs are operating in parallel in the market – and, in many cases, are offering similar services for consumers. But the FinTechs, Baird noted, are adapting and innovating around that issue.

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Innovation Fintech Data Examples 241

PYMNTS

OCTOBER 6, 2020

At a time of increased consumer use and acceptance of the new COVID-era digital lifestyle, the pressure is mounting on large, legacy lenders to accelerate their innovations – or become obsolete. unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

FEBRUARY 22, 2019

Consumers take a somewhat binary view of the features and functions that come packaged as innovative: They either believe those innovations can solve problems and, therefore, embrace them or the consumers go somewhere else that offers legacy features and functions.

Innovation 153

Innovation System Regional America 153

NCR

FEBRUARY 24, 2017

The ATM is now 50 years old, having made its debut at Barclays’ branch in Enfield, North London in 1967. The ATM has become a vital component of the global banking system, offering just as many benefits for financial institutions (FIs) as it does for consumers. Useful extras. Brand exposure. ” New customer experiences.

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ATM Customer Experience Examples Innovation 85

PYMNTS

JULY 22, 2020

In the July Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the long-lasting effects brought on by the pandemic, the shifting attitudes surrounding ATM use, and how the digital banking development field is reaping dividends from the financial industry’s sea change.

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ATM Digital Banking Alabama Study 225

PYMNTS

AUGUST 21, 2020

In the August Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including how the pandemic is driving ATM innovation, how FIs are protecting both digital accounts and ATMs from potential fraudsters, and the new cybercrime-fighting techniques that are revolutionizing the digital banking industry.

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Analytics Fraud ATM Report 266

PYMNTS

JANUARY 28, 2020

The total number of CUs in operation declined from 6,743 in 2015 to 5,390 as of 2019, but the total number of CU members increased over the course of the decade from 89.3 One such innovation comes from credit union service organization (CUSO) PSCU , which recently released a desktop automation system to optimize CU call centers.

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Innovation St. Louis Fraud United States 155

PYMNTS

NOVEMBER 1, 2018

Lower ATM operating revenue in the U.K. and Australia helped depress Q3 earnings revenue for Cardtronics , the world’s largest owner of ATMs. ATM operating revenue, meanwhile, declined 15 percent year over year to $329.8 ATM operating revenue, meanwhile, declined 15 percent year over year to $329.8

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ATM Cards Operations Regional 155

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Shifting In-Branch Operations. only allowing users to collect cash at drive-thru ATMs, for example. British FI Nationwide U.K.

Technology 248

Technology ATM Video Tools 248

NCR

MARCH 28, 2018

As the national government pursues initiatives to address this problem over the coming years, ATM deployment could prove a vital part of the mission. The role of the ATM in Indonesia. It is a heavily cash-based society, meaning there is ongoing demand for ATM services. ATM trends across Asia.

ATM 72

ATM Regional National Innovation 72

South State Correspondent

SEPTEMBER 19, 2024

There is a myriad of manual processes that take place everyday in banking driving up unit economics and causing the average bank to operate with a 77+% efficiency ratio. To be competitive in the future, banks need to be operating at an efficiency ratio of below 40%. return on asset figure.

Examples 195

Examples Lending Operations Management 195

NCR

FEBRUARY 17, 2017

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. Image: iStock/Piranka.

ATM 85

ATM Mobile Strategy Fraud 85

ATM Marketplace

JANUARY 18, 2022

The goal was to find an innovative ATM/self-service monitoring and management platform that would offer its clients a better experience for their ATM fleet management operations. SHAZAM embarked on a lift and replace software journey with ESQ Business Services, Inc.

ATM 66

ATM Software Innovation Management 66

PYMNTS

DECEMBER 28, 2020

One-quarter of respondents said that they wanted shorter teller lines, while 31 percent desired longer operating hours for greater access to financial services. Many branches are deploying self-service kiosks and upgraded ATMs to meet these requests.

ATM 182

ATM Meeting United States Industry 182

PYMNTS

OCTOBER 6, 2020

unveiled its new generation of automated teller machine (ATM) operating software. Old ATM Gets Big Upgrade as NCR Unveils ‘NextGen’ Cash Machine . debuted its next generation of operating software for ATMs on Monday (Oct. Plus, NCR Corp. BoA Expands Into Digital Financial Planning for Consumers.

Cards 176

Cards ATM Georgia America 176

PYMNTS

MARCH 1, 2017

Creating innovation that’s both meaningful and lasting requires more than just coming up with a great idea. PYMNTS: How would you define your company’s approach to innovation? TC: Traditionally, we’ve relied on our partners and client advisory committees to help direct our innovation, which in a way made us a fast follower.

Innovation 100

Innovation Payments Fraud Trends 100

NCR

DECEMBER 18, 2017

Often owned and operated solely within a state or even just a few neighborhoods, these banks offer a personal touch that the bigger banks are currently looking to replicate. How community banks are innovating. More than 40 percent of the ATMs we ship to these financial institutions are enabled for cash and check deposits.

Community Bank 79

Community Bank Community Innovation ATM 79

PYMNTS

SEPTEMBER 19, 2018

Many are tapping into their cooperative natures to pursue innovations, so as to compete aggressively and keep up with larger financial institutions (FIs) and FinTech challengers. Several credit unions, for example, recently formed partnerships designed to share resources, such as ATMs and physical branches.

ATM 108

ATM Report Kentucky Resources 108

PYMNTS

DECEMBER 26, 2019

One can almost feel it in the bones: the excitement to come in the world of payments in 2020, as innovation sparks new business models and disruption. Red Hat, which launched in 1993, specializes in Linux operating systems — an alternative to Microsoft’s proprietary software.

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Software Payments ATM Course 132

PYMNTS

OCTOBER 25, 2019

Mastercard -owned Vocalink has contracted with LINK through 2031 to continue offering ATM switching and settlement services to roughly 60,000 ATMs in the U.K., An infrastructure partner to LINK since 1986, Vocalink will remain the technology provider that connects ATMs to the LINK network. “We

ATM 100

ATM Innovation Fraud Community 100

PYMNTS

OCTOBER 25, 2019

Mastercard -owned Vocalink has contracted with LINK through 2031 to continue offering ATM switching and settlement services to roughly 60,000 ATMs in the U.K., An infrastructure partner to LINK since 1986, Vocalink will remain the technology provider that connects ATMs to the LINK network. “We

ATM 100

ATM Innovation Fraud Community 100

NCR

OCTOBER 16, 2017

Currently, there are just under 70,000 drive-up ATMs globally, which account for around two percent of the world’s 3.15 million ATMs*. Currently, there are just under 70,000 drive-up ATMs globally, which account for around two percent of the world’s 3.15 million ATMs*. The state of play today.

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ATM Regional social media Metro 75

PYMNTS

DECEMBER 31, 2020

“Almost overnight, many [banks] had to stand up systems and set up processes that would allow them to service small business PPP loans, their digital solutions were pushed to the brink and they had to learn how to operate almost 100 percent remote,” Douglas Brown, senior vice president and general manager NCR Corporation, told PYMNTS.

ATM 307

ATM Massachusetts Study Operations 307

PYMNTS

NOVEMBER 13, 2019

Customers want to be able to access a full array of services beyond the physical branch through a variety of touchpoints, including ATMs, Internet of Things (IoT) devices and contact centers. It is also crucial to improving back-office operations, and enabling bank employees to put the right products in front of the right customers.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

DECEMBER 27, 2020

bitcoin has become available at over 16,000 ATMs in December of this year, a press release from East London-based cryptocurrency company BitcoinPoint says. With the new updates, holders of bitcoin can cash out their money at Cashzone ATMs, which are the country's most widely-used machines. 25) and then $26,000 on Saturday (Dec.

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Bitcoin Miami cryptocurrency ATM 254

NCR

JUNE 12, 2017

One of the key stages of an omni-channel transformation is assessing your existing operating model and looking for ways it can be improved. To deliver a truly customer-centric operating model, it’s important to look at these processes from an outside-in perspective as well. ” [Defining the New Core of a Bank – EY].

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Operations ATM Customer Experience Examples 82