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Top 5 Customer Development Posts of 2021

FICO

Managing risk and improving the customer experience during a pandemic presented credit professionals with new sets of challenges. In a 2019 Accenture poll , the vast majority (88%) of executives from 120 global banks said emerging ecosystems would change the bank-customer relationship forever. .

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10 Lessons We Learned at the Nacha Smarter Faster Payment Conference

South State Correspondent

The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were particularly relevant to your roles as executives, risk managers, compliance officers, and technology leaders. According to Finextra, pay-by-bank is up 479% from the $57B in volume from last year.