New Report: SMS-Based Outreach Helps Merchants Authenticate Consumers, Boost Online Sales
PYMNTS
NOVEMBER 24, 2020
Technology giant IBM and Dublin-based client lifecycle management solutions company Fenergo recently partnered to use AI and analytics on the IBM Cloud to help FIs more easily onboard customers. Significant digital onboarding hurdles remain even though many customers have shifted to transacting online or via mobile channels.
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