Capital, Cards, Knowledge Base and social media

How Friendly Friction Builds Better Banking Experiences

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. Consumers’ preferences are undeniably shifting digitally when it comes to banking and financial services.

Mobile

Mobile Study Security social media

Killing Strategy: The Disruption Of Management Consulting

CB Insights

MAY 10, 2018

As a result, the company’s web traffic and sales conversion rates were lower than its competitors’ rates; its social media presence was limited; and its existing CRM tools failed to capture online insights to help the company better engage consumers.

Strategy

Strategy Management Analytics Tools

Community Banking Brief

How Friendly Friction Builds Better Banking Experiences

Killing Strategy: The Disruption Of Management Consulting

Webinars

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