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How Friendly Friction Builds Better Banking Experiences

PYMNTS

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. Consumers’ preferences are undeniably shifting digitally when it comes to banking and financial services.

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Banking on a Winner: Fostering innovation to compete in today’s financial environment

ZootBlog

Banks need to decide if they can be nimble enough to compete on their own or if they should develop technology partnerships. There are now more than 8,000 financial technology companies in the United States with the potential to shake up traditional financial institutions. Fintech Houses. Alternative Lenders.

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Killing Strategy: The Disruption Of Management Consulting

CB Insights

But just as their clients are always under threat from new players and technologies, consultants too are not immune to the forces of disruption. “The underlying principles of strategy are enduring, regardless of technology or the pace of change.” The four functions of consulting. ” —Michael Porter.