William Mills

MAY 10, 2016

One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. There is a growing focus on customer experience and related compliance issues. Card-linked offers generated a lot of excitement a few years ago. Link your card to website or app, select the offer.

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

MAY 11, 2016

Corezoid is advocating for a “process focused” view of bank technology, by use of APIs. This approach makes a lot of sense– but not sure if it would meet the governance and compliance considerations of most banks and investment management firms. ^SR Going to speak about technology can be better used in the card world.

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

Credit cards offer rewards but over 60% of payments are made on debit cards. Chip card reader for when customers are shopping online to improve security. Verifies the card and pushes that information onto the merchant. The software/platform pieces is the ability to use virtual card numbers. Plus the 1% rewards.

Video 40

Video Mobile social media Data 40

William Mills

SEPTEMBER 9, 2016

You can look at life events such as marriage, credit card, new job, etc. Addresses compliance, fraud experience and customer experience analytics. Social media is a special challenge since social media was not created with compliance in mind. Blue, Red (Compliance), Green (what bankers do best). All options are possible.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

SEPTEMBER 7, 2016

With CRMnext, replacing a lost card or request a new pin is a one button process. Demo: voice conversation with Alexa, able to ask bank account balance, block cards, pay bills, send money to friends. Andrew just needs to review the account and forward on to compliance for their review. 20% of customer interactions are assisted.

Mobile 40

Mobile Cards Fraud Data 40

Gonzobanker

DECEMBER 14, 2023

Note for you damn haters: yes, it’s down from a frothy high of $66,0000, but look at the normalized return over the past 15 years since Satoshi Nakamoto’s white paper.) The John Lovitz “Yeah My Wife Morgan Fairchild Award” – goes to fellow pathological liar and now former OCC Chief Financial Technology Officer Prashant Bhardwaj.

Fintech 192

Fintech Community Regional Technology 192

CB Insights

MAY 15, 2019

Working with FCAT, the charity searched for third-party vendors and iterated testing on compliance with legal and regulatory requirements to be able to accept Bitcoin. PWC — Center for Technology and Innovation (CTI). ” It publishes quarterly forecasts and white papers that focus on the changing influences of CIOs.

Innovation 78

Innovation blockchain Technology Groups 78