PYMNTS

MAY 13, 2016

On the heels of Lending Club’s fall from grace this week – the day after to be precise – Wells Fargo announced that it would come to the rescue of SMBs by offering fast decisions on small business loans. Merchants and Chip Cards. Alt Lending. This week, in particular, was tough for a few players – and one sector overall.

Cards 100

Cards Lending Google Apple 100

CFPB Monitor

APRIL 7, 2020

Examples given of operational areas that could be impacted by employees working remotely and create compliance and reputational risks included call centers and customer service, collections, dispute investigation, loss mitigation, fraud investigation/ID monitoring, and compliance monitoring.

Massachusetts 78

Massachusetts Compliance Regulation Operations 78

William Mills

MAY 11, 2016

This approach makes a lot of sense– but not sure if it would meet the governance and compliance considerations of most banks and investment management firms. ^SR Under the scenario the consumer can transfer much-needed cash as well get cash (that was earned, not paid yet) so no payday or online lending debt is added.

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

Credit cards offer rewards but over 60% of payments are made on debit cards. Chip card reader for when customers are shopping online to improve security. Verifies the card and pushes that information onto the merchant. The software/platform pieces is the ability to use virtual card numbers. Plus the 1% rewards.

Video 40

Video Mobile social media Data 40

William Mills

MAY 10, 2016

One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. There is a growing focus on customer experience and related compliance issues. Card-linked offers generated a lot of excitement a few years ago. Link your card to website or app, select the offer.

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

SEPTEMBER 9, 2016

You can look at life events such as marriage, credit card, new job, etc. Addresses compliance, fraud experience and customer experience analytics. Social media is a special challenge since social media was not created with compliance in mind. International lending platform – Create opportunities for Investors.

social media 40

social media ATM Mobile Customer Experience 40

Gonzobanker

DECEMBER 22, 2015

Now, to avoid any cue card and teleprompter issues, we’ll just go with the written list again this year. In the age of Twitter, Apple Pay and Lending Club, it’s important to remember the shareholder performance delivered by Gleason and team when compared to the behemoths. And the winners are …. THE BANKING AWARDS. Bravo OZRK!

Community Bank 60

Community Bank Apple Community Technology 60