Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. Community banks are constantly looking to the future and identifying what customers want. Jeff Versluys, One Community Bank.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

Independent Banker

DECEMBER 31, 2022

The skills needed to succeed in the workplace are changing, with companies placing greater value on soft skills like communication and leadership. In response, community banks have an opportunity to revisit hiring policies and training programs. Being a community bank, our customers are our neighbors. By Roshan McArthur.

Training 98

Training Community Bank Community Knowledge Base 98

Perficient

JULY 8, 2020

Recently, Built In Boston , a well-known online tech community, profiled our own Vice President of People, Andrea Lampert, SPHR, to get her take on how companies can continue to build a culture while working remote that will last for the long-term. Maintain regular communication.

Company 365

Company Boston Meeting Leadership 365

FICO

NOVEMBER 29, 2018

This issue was discussed at the NAGGL 2019, National Association of Government Guaranteed Lenders, conference where hundreds of SBA lenders gathered to learn about policy changes, SBA online application submission solutions, how to create successful sales reps, and other trends in the industry impacting SBA lenders. Or visit our website.

Community 67

Community Community Bank Policies Leadership 67

Abrigo

JUNE 23, 2020

Learn from your peers and hear what problems they are dealing with in our Abrigo Community, exclusive to our customers. Community financial institutions are often tasked with doing more with less. The ADC is a highly resilient environment with risk monitoring levels not currently sustainable by typical community financial institutions.

Software 195

Software Community Resources Fraud 195

Abrigo

FEBRUARY 23, 2022

The ABA stated in its October 2021 State of Digital Lending report that “baby boomers, who until 2020 lagged in digital adoption, upped their online game, with 68 percent skipping human interaction to make a decision about banking products, up from 55 percent before the pandemic.” According to a J.D

How To 195

How To Lending Software Survey 195

NCR

NOVEMBER 22, 2016

The days when community banks and credit unions could stay behind the technology curve and still come out on top are long gone. Community banking has no future if leadership doesn’t wake to the new competitive reality and adapt some of their strategies and long-held biases in order to compete. Embrace a Digital Community.

Community Bank 40

Community Bank Community Leadership Branch Strategies 40

CB Insights

FEBRUARY 13, 2020

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98

Online Company Retail Payments 98

PYMNTS

JUNE 30, 2017

Voice-activated technology has been growing in adoption, with the Amazon Echo and Google Home both seeing an increase in units sold of 39 percent year-over-year. billion visits to online retailers from May 2016 to May 2017 and 14.5 Since then, it has lost ground but is still in a leadership position over the Echo, which costs more.

Google 128

Google Leadership Maine Analysis 128

Cisco

JANUARY 13, 2022

This large-scale transformation of global societies will require coordinated public/private actions to drive consistent environmental, social, and governance (ESG) business practices and fuel investments in innovation and technology necessary for the greening of global economies. Decarbonization and sustainability.

Community 109

Community User Experience Leadership Video 109

Independent Banker

AUGUST 25, 2016

You can feel the energy boost at Park Bank from its leadership development program. Young employees at the community bank in Madison, Wis., It really gives people a sense of ownership,” explains James Hegenbarth, the bank’s president and CEO of the employees who have participated in the leadership development program. “It

Conference 104

Conference Leadership Community Bank Community 104

Abrigo

DECEMBER 8, 2021

Should BSA/AML board training be in person or online? Address recent fines and enforcement actions To keep up with constantly changing fines and enforcement actions, Bankers Online can be a great resource. Discuss how the community benefits from being instrumental in stopping illicit activity. Board Training.

Training 195

Training Resources Video Compliance 195

Independent Banker

JULY 30, 2015

An interview with Lindsay LaNore, executive vice president, Community Banker University®. Lindsay LaNore is responsible for ICBA’s new Community Banker University. She leads a team that works to identify, develop and offer courses that meet community banks’ educational needs. Community Banker University. Education Online.

Resources 70

Resources Tools Community Bank Conference 70

Independent Banker

OCTOBER 14, 2014

However, now more than ever, one may find more community bankers reaching out in this widely accessible medium as well. is one community banker who’s doing it right. This year she was named to ICBA’s Top 25 Community Bank Influencers to Follow. What advice do you have for other community bankers about joining Twitter?

social media 105

social media Leadership Community Community Bank 105

Gonzobanker

JULY 20, 2022

financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. Manage execution and especially vendor performance as new releases and features come online.

Digital Strategies 170

Digital Strategies Strategy Leadership Customer Experience 170

PYMNTS

MAY 26, 2017

One company that is innovating in the sports and recreation industry is Amilia, an online registration and membership management platform. Nevertheless, while the recreational activities market generates vast sums of revenue, Gauthier said industry organizations can suffer from a leadership vacuum. In the U.S.,

Marketing 115

Marketing Payments Community Millennials 115

Independent Banker

JANUARY 26, 2016

With the ICBA Community Banking LIVE® conference just around the corner, I can’t help but think about how lucky we are as community bankers to have such amazing networking and education opportunities throughout the year—both in person and at our fingertips. Not only that, the convention makes us better community bankers too.

Conference 70

Conference Community Community Bank Resources 70

Independent Banker

JULY 29, 2016

The demand for professional development opportunities for community bankers has never been greater. Last year Community Banker University’s eight certification programs provided more than 4,000 community bankers with highly tailored training.

Minneapolis 70

Minneapolis Community Bank Community San Antonio 70

Jeff For Banks

FEBRUARY 23, 2013

Financial Institution (FI) customers interface with us online far more frequently than in person. I envision the person occupying this role to be a savvy marketer with strong IT skills, as well as senior leadership abilities. Participate in community events and represent the FI within the community. Figures don''t lie.

Training 83

Training Leadership North Carolina Resources 83

Independent Banker

NOVEMBER 30, 2021

Premium benefits packages, professional development and TLC during the pandemic—this year’s winners do everything in their power to keep their community bankers happy and fulfilled. We asked both leaders and staffers to tell us what makes their community banks stand out as employers. Key Community Bank: Leading by example.

Community Bank 164

Community Bank Community Texas Leadership 164

Jeff For Banks

DECEMBER 10, 2023

Communities First Financial Corporation (Now FFB Bancorp) (OTCQX: FFBB) #2. Treasury as a Community Development Financial Institution (CDFI). Treasury to be used to help underserved communities bounce back from the Covid-19 pandemic. Coastal Financial Corporation (Nasdaq: CCB) #3. OFG Bancorp (NYSE: OFG) #4. The Bancorp, Inc.

Fresno 100

Fresno North Carolina Raleigh FDIC 100

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. billion-asset community bank. Build your community.

Community 139

Community Community Bank social media Security 139

PYMNTS

OCTOBER 23, 2019

The Inclusive Growth Score is an interactive online map where users can view measures of inclusion and growth, then download a PDF Scorecard for any of the QOZs at census-tract level. “To That requires us to apply the full range of our assets — from philanthropy and thought leadership to products, technology, data science and expertise.

United States 100

United States Policies Washington Leadership 100

PYMNTS

JULY 6, 2017

API technology is opening new doors for the world of financial services, a trend that cultivates cooperation and collaboration between FinTechs and banks, once considered competitors. But newer technologies on the market are making it more difficult for everyone to get on the same page about how to use the tool. “Now,

Fraud 198

Fraud Payments Groups Industry 198

Independent Banker

AUGUST 31, 2021

This year’s winners: Left: Central Valley Community Bank, People’s Choice Award; Middle: Kennebec Savings Bank, Exceptional Community Bank Service Award; Right: Cross River Bank, Emerging Service Program Award. Exceptional Community Bank Service Award. Instead, we give those dollars to the community.”. Asset size: $1.36

Community Bank 196

Community Bank Community National Fresno 196

Gonzobanker

DECEMBER 22, 2020

And how did community banks and credit unions respond to the COVID craziness? Our clients showed banking at its best – obsessed with customer well-being, good corporate citizenship, and strong community focus. Jill is continually demonstrating just how loud a $300 million community bank can roar! Bravo Brett and team!

Idaho 163

Idaho Community Industry Strategy 163

Gonzobanker

JUNE 26, 2020

Cornerstone Advisors research found that institutions with digital offerings in place were able to quickly steer their customers to online channels – even if they had not used them before. In April alone, digital account openings rose 7% and online logins increased by 18%.

Survey 158

Survey Exercises Guidelines Operations 158

PYMNTS

APRIL 5, 2016

In the recent instance of the XSS security vulnerabilities that befell the online shopping cart Zen Cart, for example, the company acted quickly to solve its own problem. The demand is likely due to the ongoing transition to EMV chip-and-PIN technology in the United States, which will eventually render these techniques largely useless.

Retail 100

Retail Security Data United States 100

Abrigo

AUGUST 5, 2019

“I don’t think there’s any more important topic at this time in our recovery in the economy and the state of community financial institution management,” said Dave Koch, Managing Director of Advisory Services at Abrigo on the topic of core deposits. Deposits are a thing that we have coveted for a while and became quite easy.

Management 150

Management Study Strategy Trends 150

Independent Banker

DECEMBER 13, 2015

Even if you’re not required to use either version of the Cybersecurity Assessment, beta users say it can help your community bank gauge its cybersecurity risks and ultimately guard against cybercrime. At the Bank of Luxemburg, a $290 million-asset community bank in Luxemburg, Wis., See sidebar for details on the tool itself.).

Tools 70

Tools Community Community Bank Security 70

Gonzobanker

JUNE 18, 2018

CRIF’s ACTion product is its newest platform, currently being pitched to community banks and credit unions. Add organizational and expansion challenges to the potential complications of competing products, priorities and R&D, and we can expect more growing pains ahead for this company that touts itself as a “technology company first.”.

Lending 60

Lending Leadership Community Bank System 60

Independent Banker

NOVEMBER 24, 2015

Even if you’re not required to use either version of the Cybersecurity Assessment, beta users say it can help your community bank gauge its cybersecurity risks and ultimately guard against cybercrime. At the Bank of Luxemburg, a $290 million-asset community bank in Luxemburg, Wis., See sidebar for details on the tool itself.).

Tools 70

Tools Community Community Bank Security 70

PYMNTS

APRIL 13, 2018

Ripple said it hopes the investment will be used to support innovators that deploy Ripple technology. With a focus on artificial intelligence (AI) technology, Xeeva enables companies to more strategically source and procure. Artificial Intelligence.

Lending 129

Lending blockchain Capital Software 129

Independent Banker

OCTOBER 29, 2014

And technology is important to him. And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. He’s a high school senior who lives in suburban Chicago.

Millennials 110

Millennials Community Bank social media Community 110

Abrigo

JANUARY 29, 2015

Hinge surveyed more than 500 professional services firms (in accounting and finance, technology, marketing and other industries), asking about the types of referrals they received and the types of referrals they gave to other firms. Reading about the expert in online reviews. Make sure your online presence is top-notch.

How To 150

How To Survey eBook social media 150

Independent Banker

NOVEMBER 13, 2014

And technology is important to him. And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. He’s a high school senior who lives in suburban Chicago.

Millennials 87

Millennials Community Bank social media Community 87

FICO

JANUARY 13, 2020

Industry is anxious for some clear rules of the road, including resolution on such issues as to how many attempted calls can be made weekly to a debtor and how collectors can leverage modern communications technology (e.g., While current FCC leadership has tried to address some of the other issues implicated in the 2018 decision (e.g.,

Policies 52

Policies Las Vegas FDIC Washington 52