PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. The webinar featured Karen Webster from PYMNTS and Amy Parsons, senior vice president of global acceptance at Discover Financial Services and its payments brand, Discover Global Network.

Retail 137

Retail Millennials New York City social media 137

South State Correspondent

JULY 18, 2024

Last week’s announcement that Target, one of the nation’s largest retailers, will not take personal checks past July 15 th has made bankers take notice. Target joins Whole Foods, Aldi, and Lululemon as major retailers that have found that checks eat up too much margin.

Fraud 195

Fraud Payments social media Operations 195

FICO

AUGUST 21, 2020

There’s one fraud pattern that’s highly predictable: when the economy goes down, fraud goes up. When it comes to fraud and COVID-19, the Great Recession of 2008 provides some important lessons that can help banks and consumers protect themselves against the increased risk. A Resurgence of Specific Fraud Types.

Fraud 52

Fraud Customer Experience Tools Analysis 52

PYMNTS

OCTOBER 20, 2017

In an upcoming webinar , Suzanne Galvin, SVP of product management for US Bank, will dive into these issues with Karen Webster. Ahead of the webinar, Galvin and Webster sat down to skim the surface of some of these topics. “Customers are more comfortable with online and mobile options in financial services.

ATM 101

ATM Operations Customer Experience Security 101

Cisco

SEPTEMBER 6, 2019

Retail banks are taking artificial intelligence and machine-learning technologies and running with them. Armed with these tools, they’re adding speed and ease to banking and completely transforming the customer experience. As retail banking gets more digital, it also gets more personalized. It’s personal. Memos matter.

Training 76

Training Customer Experience Retail Security 76

PYMNTS

MARCH 3, 2017

Coming from a background in behavioral analytics, Hannah now helps the banking industry learn how to deliver a flawless customer experience, while preventing online fraud. Hannah takes great pride in sharing best practice and shifts in technology, regulation, and customer experience demands.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

JUNE 8, 2016

And you’ll be able to examine how CA’s payment security solutions have helped those banks decrease eCommerce fraud, increase revenue, reduce card operations costs and, most importantly, improve their cardholders’ overall online shopping experience. In fact, she frequently evangelizes the upcoming 3D Secure 2.0 Karen Webster.

CA 100

CA Payments Security Customer Experience 100