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4 Ways Chatbots Can Improve the Car Buying and Ownership Experience

Perficient

When done correctly, chatbots increase efficiency while also delivering better customer experiences. While there are OEM-to-dealer complexities to consider, this AI advancement can help solve challenges automotive companies and their customers face every day. Ownership Details. Payment Options.

Strategy 409
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Five Things Banks Can Never Outsource

Gonzobanker

The people who know how this works and how to do it well will add major value to banks. But, they are going to have to learn how to do this in an evolving world of tools, data and SEO-driven strategies. Why on earth would we pay somebody outside of the bank to obtain this knowledge and value-creating capability?

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Critical Steps to Improving Hyper-Personalization at Scale

FICO

Banks will be leveraging AI/ML and automation to deliver proactive, always-on personalized customer experiences and interactions that can be followed up with action. Find out more about How to Unlock the Power of Hyper-Personalization. Read Hyper-Personalization and Prescriptive Analytics for Customer Offers.

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ABA Uncon: It’s All About Marketing

Social Assurance

By having CFOs and CEOs in attendance, content would lend itself to position bank marketers as a critical function within any organization. The new format provided an opportunity for high caliber speakers and presentations representing marketing and further reinforcing the role and value of marketing at financial organizations.

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Growth Loops – The New Way To Grow Bank Product Sales

South State Correspondent

Instead of thinking about how you can grow customers, the commercial lending team often thinks about increasing loans. This problem is often magnified when marketing gets involved as marketing then goes off and creates a strategy based on the bias and limitations of what the product people told them.

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FinovateSpring 2016 Live Blog – Day 2

William Mills

Credit HQ helps demonstrate to a small business how to start trading. Small business customers can monitor. ^KT. Customers can store all of their online profiles in one secure location to improve user experience. What’s the market strategy? BLEND stands for better lending. Karl Falk (CEO).

Video 40
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Finovate Fall 2016 Live Blog – Day 2

William Mills

Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. International lending platform – Create opportunities for Investors. to see how it will populate.