Gonzobanker

MARCH 28, 2024

Fiserv has worked to consolidate multiple digital platforms, and after disappointments from previous aspirations of its Corillian, Retail Online Banking and Architect platforms, the company is now working to build credibility with its “Experience Digital” strategy. Due diligence is your friend.

Digital Banking 125

Digital Banking Customer Experience Strategy Exercises 125

Insights on Business

MARCH 6, 2019

“AI is not going to replace managers, but managers who use AI will replace the managers who do not,” Rob Thomas, IBM General Manager of Data and AI predicted at IBM Think 2019. [1] Gartner credits this to the “maturation” of AI capabilities and how rapidly AI has become an “integral part” of digital strategies. [2]

Customer Experience 195

Customer Experience System Management Digital Strategies 195

PYMNTS

APRIL 18, 2017

“This growth and competition will force post and parcel organizations to become more digital to create the agility and flexibility they will need. And those same digital capabilities will be essential to creating the growth they’ll need to achieve high performance.”. More than 70 percent said they have a social media presence.

Big Data 100

Big Data Survey social media Industry 100

Abrigo

MARCH 6, 2017

4) @KarenGMills – Former SBA administrator in the Obama administration, Mills is now a senior fellow at Harvard Business School, writing and Tweeting about small business, lending and fintech. 11) @FinancialBrand – The Financial Brand is a digital publication focused on marketing and strategy issues affecting retail banks and credit unions.

social media 150

social media Lending Community Community Bank 150

Gonzobanker

MAY 31, 2019

article , former Small Business Administration administrator Karen Mills said community banks with strong small business customer bases that don’t find new ways to serve them digitally are going to face a “reckoning.” In a recent American Banker. While online lenders Kabbage and OnDeck lent $2 billion and $2.5 Taking Stock.

Lending 118

Lending Community Bank Community Data 118

Gonzobanker

JULY 6, 2021

My colleague Steve Williams observed in What’s Going On In Banking 2021: Rebounding from the Pandemic , “Many banks that were taking an incremental approach to digital were shocked into reality during 2020, and executives realized greater investment and faster transformation is needed to stay relevant.”. At least, not right now.

Strategy 151

Strategy System Risk Management Technology 151

FICO

AUGUST 19, 2022

They have all of the advantages – huge customer bases, broad portfolios of offerings, and decades to detailed customer data – and yet, their customer defections are at an all-time high. Worse, smelling blood in the water, venture capitalist are pouring record amounts of investment into the next generation of fintechs and insurtechs.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. Top News . operations. Curing the $2.4T

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

JUNE 11, 2018

Far-reaching data protection regulations like PSD2 are both a consequence and catalyst of change in how financial service providers store, manage and use data. Corporate banking is a significant part of this digital transformation. “They have huge amounts of data that could be put to use in myriad ways. .

Data 100

Data Management Analytics Compliance 100

Fintech Labs Insights

JANUARY 19, 2016

A look at the companies demoing live to 1,500 fintech professionals. Its award winning software helps banks across the world improve and expand their digital banking user experience. Einar Thor Gustafsson, Vice President of Product Management. Register today. . Segmentation based on spending behavior and financial situation.

User Experience 12

User Experience Digital Strategies Software Digital Banking 12

PYMNTS

SEPTEMBER 21, 2020

Tink enables FinTechs to access customers’ financial data. Access a broad range of high-quality financial data from banks across Europe through a single API (application programming interface).”. and Ireland country manager. Build the future of financial services,” Tink’s website urges.

Digital Strategies 180

Digital Strategies America Fintech National 180

Fintech Labs Insights

AUGUST 11, 2016

Braintree earned the top spot in the Payment APIs category for its payments platform technology, and Finicity won first place in the Finance APIs category for its Financial Data API with TxPUSH. Twilio was the top recipient of votes in the Communication APIs category. Nick Thomas is president and co-founder.

San Francisco 12

San Francisco Utah Case Study New York 12

Insights on Business

JULY 1, 2019

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Seeing customer feedback as a data source.

Compliance 96

Compliance Customer Experience Analysis Data 96

Gonzobanker

DECEMBER 5, 2018

And it follows a string of Q2 acquisitions over the last few years, including: Centrix brought cash management functions of positive pay, fraud prevention and risk assessment as well as dispute management. UnBill brought a payments consolidation software allowing end users to manage their direct payment relationships.

Fraud 102

Fraud Austin Fintech Lending 102

PYMNTS

DECEMBER 15, 2017

The card network is hoping that’s the case, as it rolls out the first use case stemming from its recently launched global prepaid money management platform. Rather, Cozzo said, Mastercard’s research shows they are cobbling together a financial management system across many different platforms and apps. So, why prepaid and not debit?

Millennials 134

Millennials Management Cards Security 134

CB Insights

JANUARY 6, 2019

From supply chain and inventory improvements to new payment options, these brands are going all in on digital. You can see our list of 30 fintech-focused corporate innovation labs here. Key People: Anthony Gregorio, Innovation Lab Senior Manager; Prat Vemana, VP Online; Albert Vita, Director of Strategy Insights.

Innovation 77

Innovation Retail Branding Technology 77

Lex Sokolin

SEPTEMBER 23, 2020

It gets to claim to be a technology-first player and focus on machine learning for its algorithms, rather than thinking about how to manage some investment management pie to have assets hit liabilities. The start-up is claiming to be EBITDA-positive, thereby reaching an amount of (basic) profitability that many fintech companies lack.

Capital 52

Capital Software Lending Apple 52

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. Key people: Annie Ye, Head of DAX, Senior Vice President, DBS Innovation Group; Neal Cross, Managing Director & Chief Innovation Officer. Get the entire 43-page PDF.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

MAY 24, 2016

For Personetics , an Israel-based company making its Finovate debut earlier this year, the three pillars of personalization are real-time access to transaction data, predictive analytics, and best practices – knowing what works and what doesn’t. The first is the ability to access transaction data and do it it in real-time.

Analytics 14

Analytics Data Examples America 14