Perficient

MARCH 12, 2021

A digital transformation journey is effective for businesses because it is rooted in commerce and investing in commerce throughout a digital transformation will have a direct impact on your business and its future, starting with your go-to-market strategy. Your Go-To-Market Strategy is the North Star.

Marketing Strategies 531

Marketing Strategies Strategy Marketing Resources 531

Perficient

FEBRUARY 25, 2021

To avoid a fall, first take stock of your firm’s customer experience and digital maturity. This includes knowing how your peers and senior leadership perceive said maturity. To promote this kind of alignment, we work with leadership teams to define a vision for digital. Perficient: Digital Strategy Experts.

Meeting 309

Meeting Customer Experience Branding Leadership 309

American Banker

JUNE 3, 2020

David Howard's leadership of the OceanFirst digital strategy and innovation team that has developed a robo adviser, an Alexa skill and other cutting-edge tools earned him recognition as one of American Banker's digital bankers of the year.

Digital Strategies 88

Digital Strategies Leadership Tools Strategy 88

The Financial Brand

DECEMBER 16, 2019

The post Traditional Bank Stakes Its Future on Daring Digital Strategy appeared first on The Financial Brand. Community bank goes modern in a big way by pioneering a new core system and partnering with an unusual fintech-powered mobile banking club.

Digital Strategies 24

Digital Strategies Strategy Community Bank Community 24

Perficient

FEBRUARY 2, 2021

SoDA is an extremely selective association of respected digital agency leaders and technology disruptors. The SoDA Report is its regular publication that brings together research, thought leadership and case studies from some of the world’s leading digital agencies and technology innovators. See the full report.

Report 496

Report Case Study Leadership Study 496

PYMNTS

DECEMBER 5, 2019

Expedia Leadership Shake-Up Shows Power of Travel Industry Disruption. Expedia CEO Mark Okerstrom and CFO Alan Pickerill have resigned after a conflict regarding the strategy of the company. Chairman of The Board Barry Diller, as well as Vice Chairman and Director Peter Kern, will oversee the firm’s executive leadership team.

Cards 131

Cards New York City Payments New York 131

Perficient

OCTOBER 29, 2020

It’s unfair to fault Quibi’s leadership for failing to anticipate a global pandemic. Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services. Quibi needed to move users above the FBM action line.

US 294

US social media User Experience Digital Strategies 294

Perficient

DECEMBER 10, 2020

“Without strong CX leadership to champion the company’s initiatives and set cross-departmental goals, CX efforts typically stagnate, devolve, and disintegrate. ” If the answer is not good, then look at leadership as the first step. Reality: Only 35% of companies have a C-Level sponsor for CX. ” Pega Study.

Customer Experience 340

Customer Experience Leadership Study Groups 340

PYMNTS

JULY 16, 2020

As trade shows were postponed and canceled, we quickly shifted our marketing approach, opting for a robust digital strategy. This included the issuing of topical studies, thought leadership pieces and webinars. It’s a testament to GIACT’s leadership, our staff and our collective resolve.

Meeting 154

Meeting Leadership US Conference 154

Accenture

JULY 20, 2017

Instead of a flash of light and a miraculous rebirth, it’s becoming increasingly obvious that to win in the digital economy, banks not only need to have the right business strategy, they also need to master the discipline of continuously reinventing themselves.

Survey 188

Survey Strategy Digital Strategies Leadership 188

CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns.

Strategy 78

Strategy Management Analytics Tools 78

PYMNTS

AUGUST 1, 2016

These intelligent solutions not only let you build a secure e-commerce strategy centered on customer value, but also a broader digital business transformation plan focused on competitive advantage. Discover: – What technology, applications, and digital all have in common when it comes to the new e-commerce strategy.

CA 100

CA Security Payments Cyber Security 100

PYMNTS

MAY 25, 2017

We leverage their thought leadership, knowledge of the industry and commitment to identifying opportunities to keep us ahead of the curve and help us streamline and grow. This new technology enables us to take a retail mindset and apply a retail strategy for vending.

Technology 101

Technology Retail Digital Strategies Leadership 101

Jeff For Banks

NOVEMBER 28, 2014

Now let''s assume you had this thirty mil to execute a strategy to build your bank for a sustainable future. Whatever that strategy may entail, could you not find the resources to fund it? What if you blew up your budget and started constructing an infrastructure, footprint, and employee base hyper-focused on executing your strategy?

Digital Strategies 90

Digital Strategies Strategy Operations Seattle 90

PYMNTS

APRIL 16, 2019

After much of Chicago burned to the ground in 1871, rebuilding the city involved various fundraising and restorative strategies. Still, even with such guidance, 63 percent of charities have no digital strategies. One famous effort took the form of donated books sent from common people (and royalty) in the U.K.

Payments 182

Payments Chicago Strategy Digital Strategies 182

Perficient

NOVEMBER 30, 2020

A modern CMO should understand enough to be heads up to the capabilities and disciplines needed to deliver on their goals, but always come back to the basics of leadership, creativity and agility that proved the role to be successful in the first place.

Branding 378

Branding UX Customer Experience Marketing 378

PYMNTS

DECEMBER 6, 2019

In a feature story, the three gave PYMNTS an inside look at the financial tools and strategies that make trucking more seamless. Inside Chipotle’s Decade of Digital-First Ordering Innovation (Paytronix Order to Eat Tracker). Expedia Leadership Shakeup Shows Power of Travel Industry Disruption. Curing the $2.4T

Millennials 101

Millennials Colorado Google Leadership 101

Cisco

MAY 5, 2021

Implementing the digital hub you need without the risk and expense of “rip and replace” strategies: A modular and tech-stack agnostic approach eliminates “rip and replace” scenarios and promotes a “plays nice with others” strategy while delivering digital customer experiences across any channel.

Customer Experience 122

Customer Experience Branding Tools Strategy 122

PYMNTS

SEPTEMBER 10, 2019

In an interview with Karen Webster, Norbert Knievel, head of Banking Thought Leadership at Diebold Nixdorf , said FIs would do well to reconsider the role of the ATM in an age where cash usage endures even with the continued inroads made with digital commerce. “So

ATM 158

ATM Examples Course Strategy 158

FICO

AUGUST 19, 2022

Banks and insurance companies are learning the hard way that the best way to stem customer defections is through better digital customer experiences, the result of a methodical digital transformation and customer retention strategy.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

NCR

MAY 4, 2018

As highlighted in the KPMG research, there are some big obstacles to universal digital transformation, so what should FIs do to overcome them? Firstly, there should be clear leadership from the very top of the organization. Leaders must have the necessary knowledge and skills to plan and execute an effective digital strategy.

Customer Experience 74

Customer Experience Digital Strategies Technology Leadership 74

PYMNTS

FEBRUARY 23, 2018

Touchscreen self-ordering kiosks, a new mobile pay app, dedicated pickup areas for mobile orders, digital menu boards and, yes, in-store WiFi will make up its digital strategy. As a result, the company announced in 2017 that it would be closing hundreds of locations and is now testing new restaurant tech in its stores.

Online 101

Online US Payments Mobile 101

Filene

FEBRUARY 13, 2018

As we implement our own Digital Strategies program on filene.org, we want to bring you along, in real time, while we redesign our website to make it more convenient to get access to the information our busy members are looking for. We hope it may help streamline your digital strategies as you continue to evolve your own technologies.

Digital Strategies 28

Digital Strategies Strategy US Online 28

Javelin Strategy & Research

SEPTEMBER 2, 2014

I can’t get enough of innovation and digital strategy. My 30 year career started in merchant e-commerce technology, with numerous product management/leadership/launch roles before moving over to product-innovation research some fifteen years ago. I have a lot to learn! I’d like to hear from you.

Innovation 58

Innovation DC FDIC Strategy 58

PYMNTS

OCTOBER 11, 2019

Our team of experienced retail and brand practitioners will supplement existing management in areas of digital strategy, supply chain and operations,” added Go Global Managing Director Christian Feuer. New Leadership Watch: Walmart Names New U.S. Walmart has announced a change of leadership at the top of its U.S.

Leadership 100

Leadership Apple Branding Retail 100

Insights on Business

MAY 3, 2019

Clients or prospects interacting with a firm’s online content and thought-leadership can be converted into push notifications for their advisors. Learn more about IBM’s digital strategy and transformation consulting practice.

Management 87

Management Data Meeting Branding 87

NCR

JULY 5, 2016

With the right combination of omnichannel solutions, strong leadership, staff development and overarching digital strategies, FIs can embark on transformation projects that bring success both now and in the future. Self-service and automation solutions. Training and support regimes. Fraud identification and prevention measures.

Training 56

Training System Digital Strategies Leadership 56

Social Assurance

JUNE 21, 2021

Faulkner is making the shift after 16 years in bank marketing, working for Mutual Bank and Northwest Bank in various marketing, business development and leadership capacities. .

Marketing 15

Marketing social media Community Branding 15

The Financial Brand

NOVEMBER 10, 2015

Is anyone spearheading your organization's digital strategy? Here's what banks and credit unions should look for when creating this new role.

Digital Strategies 12

Digital Strategies Retail Strategy Leadership 12

Social Assurance

NOVEMBER 6, 2020

With a greater emphasis on leadership and strategic tracks in marketing content, and the flexible format of a virtual conference (content is available to attendees through December 31), marketers were given the best of both worlds.

Marketing 12

Marketing Conference Minneapolis Analytics 12

Perficient

NOVEMBER 12, 2020

A Focus on Business and Digital Operations : Make sure your partner brings strategic leadership in both business and digital. Let Perficient help you on your digital transformation journey. Be sure your partner is anticipating industry shifts and ready to lead you through today as well as tomorrow.

How To 508

How To Branding Customer Experience Industry 508