Remove Digital Strategies Remove Regulation Remove Security Remove Technology
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The New Financial Paradigm

Cisco

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

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A Bundle Of Contradictions: The Online Privacy Landscape

PYMNTS

Europe’s General Data Protection Regulation (GDPR), California’s similar law , Facebook’s ongoing costs and stock price plunge in the aftermath of the Cambridge Analytica scandal — all point to a new, stricter attitude about keeping online data private. Overall, 69 percent of consumers favor GDPR-like regulations in the United States.

Online 101
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Payments Rails, Laying New Tracks

PYMNTS

Technology underpins everything these days. Safety and security are also key concerns, he added, in order to identify suspicious activity and stop fraud. Writ large, the goal is to create “world-class ecosystems” around the “world-class technologies” that allow people to pay with safety and convenience.

Payments 105
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Yes, I really did just accept an a position on the Consumer Advisory Board of the CFPB! (Consumer Financial Protection Bureau)

Javelin Strategy & Research

I can’t get enough of innovation and digital strategy. My 30 year career started in merchant e-commerce technology, with numerous product management/leadership/launch roles before moving over to product-innovation research some fifteen years ago. I have a lot to learn! So what do you think I should focus on?

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In FinServ’s World Of Strict Rules, Data Management Flexibility Is Key

PYMNTS

Far-reaching data protection regulations like PSD2 are both a consequence and catalyst of change in how financial service providers store, manage and use data. As banking services and products digitize, that means institutions have more data to handle – much, much more – impacting everything from compliance to customer relations.

Data 100
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Wine Consumers Get A Healthy Pour Out Of The Pandemic

PYMNTS

And we spend a lot of time securing our supply chain and developing our forecasting models. There is a renewed, or revised, recognition by many companies about the need for a clear and direct digital strategy,” he noted. Ignoring that technology component would be similar to thinking about Amazon as a big warehouse operator.”.

Retail 141
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What customer complaints can tell you about your experience (and your compliance)

Insights on Business

The former was the domain of customer care professionals, contact center managers, marketing leaders and digital strategy teams with the goal of helping streamline and simplify products and services, as well as ensure proper resolution of customer issues post-purchase. Siloed information hides systemic risk.