PYMNTS

MAY 27, 2020

The COVID-19 pandemic is accelerating the pace of digital innovation across the financial sector, and credit unions (CUs) are no exception. For more on these and other CU news items, download this month’s Tracker. Developments From Around The CU Ecosystem. How Balancing Members’ Needs Improves End-To-End ATM Experiences.

ATM 243

ATM Innovation Meeting United States 243

PYMNTS

NOVEMBER 9, 2020

What's more, the market lull may offer a moment to focus on innovation for the future as commercial payment habits shift — perhaps permanently. Bill.com revealed some of those changes as it highlighted the innovations driving a solid first fiscal quarter. Virtual Cards And Mobile Technology.

Innovation 255

Innovation Fintech Payments Mobile 255

PYMNTS

MAY 13, 2019

Innovation has been the name of the game for financial institutions (FIs) large and small in recent years. While the overall pace of innovation has cooled somewhat over the past two years, as FIs have been slower to market with new products, they are increasingly channeling their energies into tried-and-true product lines.

Innovation 194

Innovation Innovation Strategies Strategy Trends 194

PYMNTS

NOVEMBER 12, 2020

Consumers’ desire to go contactless or cardless during the pandemic presents plenty of opportunities for FinTechs, banks and other card issuers to bring innovative credit solutions to market, but such investments much be approached strategically. To learn more, download the report.

Report 300

Report Innovation Fintech Payments 300

PYMNTS

MARCH 12, 2020

percent of CUs believe that challenger banks will play very or extremely important significant competitors in the coming years, largely because they worry that challenger banks will prove to be better innovators. The fear is palpable, but just how likely are members to leave their CUs over their ability to innovate? As much as 41.4

Innovation 192

Innovation Data Fintech Google 192

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. percent of these businesses view innovation as critical to their survival. More broadly, 44.8 and accommodation firms’ score of 34.1.

Innovation 197

Innovation Retail Survey Technology 197

PYMNTS

DECEMBER 10, 2019

When it comes to innovation, the best is yet to come – at least according to PayPal. 90.4%: Gen Z consumers who have downloaded mobile card apps. 90.4%: Gen Z consumers who have downloaded mobile card apps. Meanwhile, Sam’s Club has a few ideas about its image, and consumers are flocking to mobile card apps.

Innovation 130

Innovation Mobile Payments Cards 130

PYMNTS

JULY 31, 2019

However, financial institutions (FIs) are getting better at separating vital areas of innovation from the hype. Banks are increasingly focusing on the fundamentals when determining their innovation agendas. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing.

Innovation 151

Innovation Report UX User Experience 151

PYMNTS

MARCH 2, 2020

It’s really difficult, the banking ecosystem is not fast and that’s just reality,” Jim McCarthy, industry expert and former innovation head for Visa, told Karen Webster in a recent conversation. The Headwinds Creating The Innovations Gap . According to the latest edition of the Innovation Readiness report, only 22.3

Innovation 222

Innovation Data System Mobile 222

PYMNTS

MARCH 26, 2019

When it comes to implementing innovation, trying and succeeding are two different things. percent of them said they want to innovate to gain a competitive edge, while 75 percent seek to boost their sales revenue. percent intend to use innovation as a way to improve customer loyalty. As much as 77.4 Another 62.2 Another 62.2

Innovation 158

Innovation System Survey Technology 158

PYMNTS

AUGUST 19, 2019

Retailers need to work harder to get more consumers to download mobile commerce apps, one of the main areas of focus for retail going into the 2020s. percent of those who make half of their purchases online were ‘very’ or ‘extremely’ interested in downloading merchants’ apps, compared to 30.3 More specifically, 77.6 No Lack of Choice.

Retail 165

Retail Mobile Innovation Maine 165

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. This is only part of the innovation trend stemming from video games. As that happens, video games continue to attract big money, which will lead to more retail innovation.

Video 248

Video Retail Innovation Trends 248

PYMNTS

JULY 1, 2019

When it comes to technological innovation, however, the smaller players have long been outgunned by larger FIs and their sizable IT budgets. Today, small banks are more aggressive and ambitious in their innovation strategies than medium-sized and large FIs. This is changing — in a big way. percent to higher than that of large FIs.

Innovation 157

Innovation Innovation Strategies Survey Groups 157

PYMNTS

JULY 23, 2020

So, how are CUs changing their card innovation plans to match their current members’ demands and attract new potential members? This is just one of many questions PYMNTS, in collaboration with PSCU , set out to answer in the Credit Union Innovation Playbook: Card Trends Edition. Moreover, 89.4 percent between February and May.

Innovation 174

Innovation Report Cards California 174

PYMNTS

SEPTEMBER 24, 2018

Whether in Australia, India, Europe or the United States, mobile phones aren’t just driving interconnectivity, but are the key channel driving innovation in payments and commerce. But what can businesses looking to expand abroad learn from the most successful payments innovations in these markets?

Innovation 190

Innovation Report Payments Mobile 190

PYMNTS

JUNE 3, 2019

In fact, credit unions that focus on data analytics are more likely to pursue a wider range of innovations than those that do not. The results are based on insights from 102 credit union decision-makers, and highlight how CUs that focus on data analytics are more likely to pursue innovations than those that do not. For example, 91.7

Analytics 150

Analytics Innovation Data Fraud 150

PYMNTS

OCTOBER 23, 2017

When IT Becomes a Drag on Innovation. FIs want to innovate – 97 percent of banks and credit unions surveyed told PYMNTS they have focused on innovation over the past three years. Thirty-six percent of FIs say their existing IT infrastructures made payments innovation hard or very hard. So, what’s stopping them?

Innovation 131

Innovation Trends Survey Maine 131

Perficient

OCTOBER 25, 2024

Delivering Value Through Innovation Perficient is listed among large consultancies with an industry focus in financial services, healthcare, and the manufacturing/production of consumer products. Cloud Infrastructure “Run”: We provide ongoing support for cloud infrastructure, keeping applications and systems optimized, secure, and scalable.

Management 275

Management Customer Experience America Report 275

Perficient

JULY 2, 2024

Product Differentiation : Creating innovative product offerings that stand out. Data & AI Enablement : Driving insights and innovation with advanced analytics and AI. We are dedicated to delivering top-tier cloud solutions that drive growth and innovation.

Strategy 251

Strategy Operations Innovation Technology 251

PYMNTS

AUGUST 8, 2018

Successful innovation is all about operationalization. The good news is that the path to operationalizing innovation looks remarkably similar for all financial institutions (FIs). Whether FIs are big or small, operationalizing innovation comes down to executing on the same four key tenets , starting with making innovation a mindset.

Innovation 109

Innovation Report Innovation Strategies Survey 109

Perficient

AUGUST 2, 2024

Product Operating Model: We focus on developing robust product operating models that align with our clients’ business objectives, ensuring sustainable growth and innovation. Perficient’s Expertise and Industry Focus Forrester based its analysis of service providers on two factors: market presence and services functionality.

America 450

America Report Technology Software 450

PYMNTS

JANUARY 22, 2019

When it comes to innovation, though, are CUs investing in the technologies their members want, or are they putting their money into innovations that don’t align with their members’ priorities? The findings highlighted a disconnect between the innovation priorities of CUs and the ones important to their members.

Innovation 109

Innovation Report Fintech Survey 109

PYMNTS

SEPTEMBER 23, 2019

Banks today recognize that they must embrace innovation to survive in a world being rapidly transformed by digital technology. For the past year, PYMNTS has been examining how banks are faring on the road to technological innovation. Our research establishes that effective IT and core systems are at the heart of successful innovation.

Innovation 118

Innovation Report System Resources 118

PYMNTS

JULY 15, 2020

51.5%: Share of credit-centric revolvers who are highly interested in downloading a prototypical “better app.”. Data: 15K : Number of Kim Kardashian’s perfume units that sold out within minutes when the celebrity appeared on a China livestreaming show. 39%: Amount by which virtual retailing use increased in June.

Retail 130

Retail Technology Cards Innovation 130

PYMNTS

SEPTEMBER 19, 2019

businesses to learn more about the day-in and day-out of their daily invoice operations, the types of invoice innovations they believe can benefit their firms and what they can do to help ease the transition away from legacy payment systems and pave the way to digital alternatives. percent plan to implement invoice payment innovations.

Innovation 122

Innovation Survey Resources Payments 122

PYMNTS

DECEMBER 28, 2018

Shoppers had new opportunities to buy groceries without having to walk through the aisles of their local supermarkets or wait in line at checkout counters this year, as grocers rolled out digital innovations in shopping and payments.

Innovation 194

Innovation Sacramento Retail Kentucky 194

Perficient

FEBRUARY 28, 2024

Perficient’s insurance experts, who were interviewed for this report, echo this sentiment, emphasizing the need for insurers to embrace innovation to stay relevant. Those who heed the call to transform and innovate will carve out a prosperous future, while those who resist change may find themselves struggling to stay afloat.

Innovation 251

Innovation Regional Strategy Trends 251

PYMNTS

AUGUST 9, 2017

Money helps move the world around as the core piece that ties all financial transactions together. Whether it’s physical cash, digital currency or cryptocurrency, there are a multitude of ways for consumers and businesses alike to interact with others in a financial interaction.

ATM 100

ATM Data cryptocurrency Industry 100

PYMNTS

JULY 29, 2019

The rise of video games, both online and mobile, is helping to drive innovation in retail. This is only part of the innovation trend stemming from video games. As that happens, video games continue to attract big money, which will lead to more retail innovation. Larger Trends. More Money.

Video 120

Video Innovation Retail Apple 120

Abrigo

APRIL 19, 2016

banks incorporate “responsible innovation” as they adapt quickly to these advances, but what exactly does that mean? In a recent whitepaper (download), the regulator outlined the general approach it will take as it evaluates innovative products, services and processes that OCC-regulated banks may offer or perform.

Innovation 150

Innovation Fintech Risk Management Community Bank 150

ATM Marketplace

NOVEMBER 16, 2023

We are at the cusp of a self-service revolution where market players are required to be more efficient, innovative and customer-centric than ever before. Download this report to learn more about ATM and self-service trends in 2023. The ATM and self-service industry is here to stay, but it’s no longer business as usual.

ATM 120

ATM Trends Software Innovation 120

PYMNTS

OCTOBER 29, 2019

The pace of payments innovation continues to accelerate, and corporate payments are no longer an exception to this trend. But to understand where B2B payments innovation is going, Jay Dearborn, president of corporate payments at WEX , said the industry must first take a look in the rearview mirror. “To Banks’ Unwavering Role.

Innovation 101

Innovation System Payments Fintech 101