December, 2022

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The Ultimate Guide to Product Innovation in Banking

Accenture

The pace of change is not slowing down. Customers’ expectations have radically changed, and they expect much more from their banking products and services than ever before. To maintain relevance, banks need to be on the pulse of these needs and create products to solve them—to unlock value for both their customers and the bank.…. The post The Ultimate Guide to Product Innovation in Banking appeared first on Accenture Banking Blog.

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Banking top guns can boost mortgages with new tech

Accenture

Let’s start with the elephant in the room. Yes, mortgage rates are at a 14-year high and volume is off by more than 80%. But that’s why I’m writing this blog series. I figure if you work in the mortgage industry you have a lot of free time on your hands right now and are…. The post Banking top guns can boost mortgages with new tech appeared first on Accenture Banking Blog.

Industry 389
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Visa pledges $1B investment in Africa

Payments Dive

The largest U.S. credit card network plans to make the investment over the next five years in a "commitment to Africa’s growth potential.

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Brad M. Bolton: Our greatest assets

Independent Banker

Photo by Chris Williams. One of our greatest assets is our reputation as relationship bankers. When things get tough, people want to be able to talk to their banker. I’ve always been a glass-half-full guy, and though 2023 is expected to be a challenging economic year, it also brings opportunity. We simply need to remember what makes us special as community bankers, and with that as our foundation, we can embrace this season of change in four primary ways: 1.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Federal Reserve Board issues final rule on benchmark replacements for contracts that use LIBOR

CFPB Monitor

The Federal Reserve Board issued a final rule last week that establishes default rules for benchmark replacements in certain contracts that use the London Interbank Offered Rate (LIBOR) as a reference rate. LIBOR will be discontinued in June 2023. The.

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ATM-as-a-Service – A Strategic Step on the Transformation Journey?

Gonzobanker

Moving from a traditional CAPEX model to an “as-a-service” OPEX model could be the key to transforming banks’ ATM/ITM channel. ATMs have changed a bit in the last few years. The latest models resemble something one might see on the floor of a casino rather than the clunker model in the corner. Banks whose fleets resemble more of the latter are probably past due for an upgrade.

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Tired of seeing red? Learn how one lessor only saw green

Accenture

Adam and I were talking the other day about all the changes we’ve seen in the auto and equipment finance industry over the last two years. So many areas of the business have been affected by simply replacing in-person meetings with digital interactions. It’s also been a time of massive uncertainty, with climbing inflation and…. The post Tired of seeing red?

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Shift4 buys European payments provider for $126M

Payments Dive

The purchase of Online Payments Group will bolster Shift4’s international expansion plans, the company's CEO said last week.

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Rebeca Romero Rainey: A new chapter

Independent Banker

Photo by Chris Williams. As we enter a new chapter and start a new financial statement cycle, know that ICBA will be there to support you with tools, resources and advocacy efforts. The beginning of a new year feels like a fresh start, a new chapter in our stories. We have a blank page on which we can write our narrative over the course of the year, with new milestones filling the pages ahead.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Ninth Circuit panel follows circuit precedent on TCPA autodialer definition but concurring judge takes issue with precedent

CFPB Monitor

A Ninth Circuit panel affirmed the district court’s dismissal with prejudice of a class action complaint in which the plaintiff alleged that Meta Platforms, Inc. (Meta) violated the Telephone Consumer Protection Act (TCPA) by sending unsolicited “Birthday Announcement” text messages.

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Supporting the Financial Services Industry Sustainability Journey

Cisco

As climate change and the impacts of the carbon-based economy are becoming a centerstage conundrum across the globe, driving shareholder value is no longer the only goal for financial institutions (FIs). There is pressure from shareholders, consumers, employees, and regulators for organizations to move towards a more sustainable future, and to set ambitious greenhouse gas (GHG) emissions reduction goals.

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Strategies for preventing hook and chain attacks

ATM Marketplace

ATM crimes are on the rise, especially hook and chain attacks. Some banks are putting up stickers warning criminals that ATMs have hook and chain blockers. But how effective are these stickers and what actually can prevent these attacks?

Strategy 124
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Do larger bond trades cost more to execute?

BankUnderground

Gábor Pintér. Are larger trades more or less expensive to execute in bond markets than smaller trades? This is an old and unsettled question in the literature on financial markets. The aim of this blog post is to provide novel answers to this question, based on our recent research using transaction-level data from the UK government and corporate bond markets, over the period 2011–17. [1].

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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FIS CEO exits earlier than expected

Payments Dive

In a change of plans for the payments processor, Gary Norcross will hand off the CEO title to Stephanie Ferris earlier than expected and won’t become executive chairman.

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Union Savings Bank’s tech touch

Independent Banker

(L-R): Union Savings Bank’s executive vice president, Rick Judd; vice president of digital channels Chris Barlow; and director of USB Innovation Center Peter Scotch at USB’s historical Main Street Danbury, Conn., location. Photos by Mike Yamin. By partnering with fintechs, Union Savings Bank has rolled out an innovative digital tool that uses AI to help customers achieve financial wellbeing.

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Fannie Mae and Freddie Mac Announce LIBOR Replacement Indices

CFPB Monitor

Following the adoption by the Federal Reserve Board of a final rule under the Adjustable Interest Rate (LIBOR) Act, Fannie Mae and Freddie Mac have announced replacement indices for their legacy London Interbank Offered Rate (LIBOR)-based loans and securities. For single.

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George Osborne to earn share of £26.5m payout in first year at City advisory firm

TheGuardian

Robey Warshaw did not specify how much the former chancellor would collect George Osborne will collect a share of a £26.5m payout for his first year working as partner at the City advisory firm Robey Warshaw. The former chancellor, who orchestrated the austerity drive after the financial crisis, is one of four partners at the Mayfair-based company, which announced on Friday it would pay out a total of £26,482,914 to four men.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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What will differentiate winning neobanks from losing ones?

ATM Marketplace

As of today, more than 250 neobanks exist in the world. But as in any business, even some of the most established ones are experiencing difficulties. Over the next couple of years, the herd will be thinned, and those who vary their products will survive.

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UK productivity puzzle – a production network perspective

BankUnderground

Marko Melolinna. Input/output networks are important in propagating shocks in an economy. For understanding the aggregate effects of shocks, it is useful to know which sectors are central (ie, providing a lot of inputs to a lot of other sectors) and how the central sectors are affected by and propagate the shocks to other sectors. In a new Staff Working Paper , my co-author and I build a structural model incorporating key features of the sectoral production input/output network in the UK, and th

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Shift4 CEO suggests company could go private

Payments Dive

The payments company, which went public in June 2020, isn’t ruling out a return to being private, its CEO said.

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Glia adds CX capabilities to Jack Henry’s Banno platform

BankInovation

Digital customer service provider Glia has integrated its platform into Jack Henry’s Banno Digital Platform to provide clients with a more comprehensive customer experience. The New York-based Glia earlier this month directly integrated its digital customer service (DCS) technology into the Banno Digital Platform through Jack Henry’s existing APIs, according to a release from the […].

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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SCOTUS agrees to hear second case challenging loan forgiveness

CFPB Monitor

On December 12, 2022, the Supreme Court announced that it would grant a petition for certiorari as to the separate loan-forgiveness challenge pending before the Fifth Circuit Court of Appeals and calendar the matter for argument in February 2023. On.

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Fakers, fast sign-ups and fraud: the crisis at the UK’s Companies House

TheGuardian

Britain’s register of companies was reformed in 2011 to allow incorporations within 24 hours for £12. Now the number of firms on its books has soared – and so have the complaints It was in June, when she went to get a credit check for a mortgage, that the 20-year-old employee at Japanese beauty brand Shiseido realised something had gone badly wrong.

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Streamlining Cash Management in a Post-Pandemic World

ATM Marketplace

The COVID-19 pandemic may be subsiding, but merchants and ATM owners are strapped for resources. Cash management solutions can help ease some of the stress of operating a business during the post-pandemic recovery.

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Our top 5 posts of 2022

BankUnderground

As is our annual tradition, we take a look back and present you once more with our most popular posts of the year. In case you missed any of them the first time round, the five most viewed posts for 2022 were: Predicting exchange rates. Cryptoassets, the metaverse and systemic risk. Capitalising climate risks: what are we weighting for? The impact of shipping costs and inflation.

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.