October, 2021

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Perficient Listed in Forrester Now Tech: Robotic Process Automation Services, Q4 2021

Perficient

Robotic Process Automation (RPA) is the use of software to automate high volume and repetitive tasks that previously required a human to perform. RPA enables the configuration of a “bot” or “digital workers” to capture and interpret tasks on existing applications such as processing transactions, transforming or manipulating data, triggering responses, and integrating with other digital systems.

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How banks can break the cycle of IT transformation fatigue

Accenture

For many middle market banks, IT transformation is constant. Ever since the Agile Manifesto 20 years ago, it’s like we’ve been in a race that never reaches the finish line. Banks implement agile teams. They invest to become more digital. They scale their transformation. Finally, they are closer than ever to enterprise agility. Or so…. The post How banks can break the cycle of IT transformation fatigue appeared first on Accenture Banking Blog.

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Rebeca Romero Rainey: Developing innovation strategy

Independent Banker

Photo by Robert Severi. Community banks are independent institutions fueled by the needs of their individual communities, so what constitutes innovation will look and feel different for every bank. As the popular saying goes, “Creativity is intelligence having fun”—and the same can be said for innovation. As community banks seek to evolve, we bring together the best elements of wise business strategy and out-of-the-box thinking to invent new solutions for a better customer experience.

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What Do the FFIEC IT Handbook Updates Really Mean?

Jack Henry

On June 30, 2021, the FFIEC issued a new booklet in the FFIEC Information Technology Handbook (IT Handbook) series entitled, “Architecture, Infrastructure, and Operations” (AIO). Great, you might say … translation, please?

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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15 Days To Fiscal Fitness

BankBazaar

Do you have what it takes to attain financial nirvana in just 15 days? Let’s find out. With the current pandemic scenario, it makes all the more sense to save up as much money as you can. And, trust us, you do not have to go all the way out to save extra bucks every month. We’ve got some really simple hacks that you help you manage your money better and ramp up your savings.

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5 Key Takeaways From Our “Optimization Strategies To Improve Collections” Webinar

Perficient

Financial institutions must prioritize instilling empathy when interacting with their clients. It’s more critical now than ever because of the economic hardships many are facing due to COVID’s impact. In our latest webinar, “Optimization Strategies to Improve Collections,” Scott Albahary, Perficient’s financial services chief strategist, and Byron Gifford, Perficient’s collection transformations lead, shared tangible solutions to the challenges collections and recoveries groups face.

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Accelerate bank transformations with cloud-native cores

Accenture

Core banking systems have sat at the heart of banks’ operations for decades. But with the banking landscape changing faster than ever – thanks to new digital innovations, regulations, and consumer expectations – many of these legacy platforms now struggle to keep pace. The result? Banks are increasingly finding that their existing cores are holding….

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Making Banking Easier with Intelligent Branch

Cisco

It’s a time of transition and digital transformation in financial services. Whether a retail bank, wealth management firm, credit union, or insurance company with a banking segment, the financial industry is facing dramatic changes on how best to accommodate customers, and what is the appropriate mix between brick-and-mortar bank branches, remote work, self-service ATMs, and digital platforms.

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Your Top 3 Loan Growth Challenges – Solved

Jack Henry

Eighteen months ago, few could have imagined the changes to our world that would occur in 2020 and 2021. The pandemic brought the most significant challenge the global economy since the great recession. This roller coaster ride has produced challenges and left bank and credit union executives wondering how to respond. What approach would meet their goals for borrower assistance, revenue generation, portfolio growth, and credit quality in the years ahead?

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Gender imbalance in economics: what next?

BankUnderground

Misa Tanaka. This post by Misa Tanaka is based on her talk at the Royal Economic Society’s webinar on Gender Imbalance in UK Economics which took place on 6 October. She is Head of Research at the Bank of England and a member of the Royal Economic Society’s Women’s Committee. . The latest report on the Gender Imbalance in UK Economics by the Royal Economic Society (RES) Women’s Committee makes a depressing read.

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Bank Customer Experience Summit closing keynote addresses how banks can succeed in a digital banking world

ATM Marketplace

One major challenge for banks is the rise of digital challengers and neobanks, which have disrupted the banking world and business models. The closing keynote at the Bank Customer Experience Summit addressed how traditional banks can win in this new world.

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Too big to jail: why the crackdowns on dodgy finance have been so ineffective | Prem Sikka

TheGuardian

Despite so many government promises, we’ve ended up with inadequate laws and toothless regulation. The Pandora papers show why urgent action is needed The Pandora papers data leak has once again highlighted the predatory practices of the world’s political and financial elites – enriching themselves by looting the public purse, or exploiting laws which they themselves helped to establish.

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Banking’s digital shift: Decision time for payments players

Accenture

The pace of change in payments right now might seem overwhelming. The pandemic has supercharged the trend towards contactless, online and instant payments. Contactless payments, for instance, grew 150% from March 2019. This is just the start. In the next 10 years, almost 2.7 trillion transactions, worth $48 trillion, are projected to shift from cash….

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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State Of Fintech Q3’21 Report

CB Insights

Following a record-breaking Q2, global fintech private market deal activity remained elevated in Q3’21. . In our State of Fintech Q3’21 Report, we dive into global investment trends to spotlight takeaways including: . The second-highest quarter on record for fintech financing, up 147% YoY. Top equity deals of the quarter, including 3 of the top 5 raised outside the US.

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Why Every Month Should Be Preparedness & Cybersecurity Month

Jack Henry

Autumn is a time of transition from those hot summer days (where it doesn’t get dark until around 10:00 p.m. where I live) to cool mornings with temperatures in the 50s and sunsets before dinnertime. Autumn is a time when trees shed their leaves and we prepare for the more sinister season of winter. Autumn is also a time to pay special attention to security, with National Preparedness Month (September) and Cybersecurity Awareness Month (October).

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Challenges to monetary policy: lessons from Medieval Europe

BankUnderground

Nathan Sussman. The Bank of England co-organised a ‘ History and Policy Making Conference ‘ in late 2020. This guest post by Nathan Sussman, Professor of International Economics at the Graduate Institute of Geneva, is based on material included in his conference presentation. The monetary system is going through significant changes: the rise of cryptocurrencies, negative interest rates, and the decline in the role of traditional banks as intermediaries.

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Reviewing Bitcoin Depot ATMs

ATM Marketplace

In the next entry on our series on Bitcoin ATMs, we will review Bitcoin Depot's Bitcoin ATM, which can be found at Circle K locations in the U.S.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Sunak to cut tax on banks to keep City competitive, say reports

TheGuardian

Chancellor said to be planning to slash corporation tax surcharge from 8% to 3% from April 2023 Rishi Sunak is preparing to announce a tax cut for Britain’s biggest banks at next week’s budget to maintain the competitiveness of the City of London after Brexit, according to reports, despite plans to raise taxes on workers. Ahead of the setpiece budget and spending review next week, the Financial Times said the chancellor planned to slash the corporation tax surcharge imposed on the banking indust

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Deloitte shares report on CBDCs ahead of Federal Reserve's CBDC review

The Paypers

Deloitte has launched a report on central bank digital currencies , in the context of the Federal Reserve preparing to launch a review of whether to implement its own digital currency soon.

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Gradually, Then Suddenly: The Sequel – CB Insights CEO Anand Sanwal On The Future Of Financial Services

CB Insights

Tech is eating every industry. It was happening gradually. Now, it’s happening suddenly. Especially across financial services. In his 2021 Future Of Fintech keynote presentation entitled “Gradually, Then Suddenly: The Sequel,” Anand Sanwal, CEO and co-founder of CB Insights, covers the two reasons why the dramatic change is occurring: An absolute flood of fintech innovation capital.

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How the 6 Steps of Ecosystem Management Can Drive Revenue and Loan Growth

Jack Henry

The events of the past year have reinforced the notion that healthy loan portfolios feed much more than the financial institution and its shareholders. They feed the communities served by those institutions. They nurture the nationwide economy. Most importantly, they help form the conditions that ensure future economic growth.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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I need a dollar, dollar, a dollar is what I need

BankUnderground

Ambrogio Cesa-Bianchi and Fernando Eguren-Martin. In March 2020, the Covid-19 (Covid) outbreak turned the world upside down. With economies virtually shut, financial markets were an exception and remained open. However, it was not business as usual for them: the increased need to meet immediate obligations, and a more generalised increase in risk aversion, led investors to liquidate positions in favour of hard old cash.

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Bank of America using VR to prep for difficult customer interactions

American Banker

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Why are UK banks making so much money and why are their taxes being cut?

TheGuardian

Bumper profits come as other sectors do not seem to be reaping the same benefits HSBC profits rise 74% as economy rebounds from Covid crisis UK banks have so far reported bumper profit rises in the third quarter, which they say reflects improving economic forecasts. Other sectors do not seem to be reaping the same benefits, particularly in light of the uncertainty linked to the Covid crisis.

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Mastercard to introduce special cards for the visually impaired people

The Paypers

US-based payment processing company Mastercard has launched an accessible card standard designed to help partially sighted and blind people, called the Touch Card.

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.