American Banker

JANUARY 3, 2024

A resilient economy and the potential for interest rate cuts could infuse further bullish sentiment into markets and bolster the shares of small lenders.

Community Bank 87

Community Bank Community Marketing Industry 87

BankInovation

JANUARY 2, 2024

Industry experts predict adoption of real-time payments as well as the increased use of FedNow and digital wallets in 2024 as consumer demand for instant payments continues to grow.

Trends 127

Trends Payments Industry 127

Gonzobanker

JANUARY 4, 2024

In 2024, Smarter Banks will go on offense and differentiate with the customer experience. When it comes to client experience in banking, the last three years have been a long, reactionary grind of responding to COVID, a white-hot labor market driving up turnover, and rapidly shifting competitive dynamics. In the spirit of New Year’s resolutions, here are three ways “Smarter Banks” will flip the customer experience (CX) script in 2024. #1 Assign “unambiguous ownership” The customer experience for

Customer Experience 108

Customer Experience Community Knowledge Base Tools 108

American Banker

JANUARY 2, 2024

The fintech revolution has been more successful at working with banks than at trying to replace them, points out Gene Ludwig, former Comptroller of the Currency, chair of the Ludwig Institute for Shared Economic Prosperity, and co-founder of Canapi Ventures. Those with "must have" products will fare far better in 2024 than those with "nice to have" tools, he says.

Fintech 87

Fintech Tools Capital Technology 87

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Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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BankInovation

JANUARY 3, 2024

Eight in 10 financial institutions will migrate at least half their core systems to the cloud starting in 2024 in search of efficient operations, robust tech stacks and quick access to data.

Trends 74

Trends System Operations Data 74

Perficient

JANUARY 3, 2024

The COVID-19 pandemic prompted several unprecedented shifts in society, notably impacting the workplace and necessitating the adoption of innovative technologies that facilitate collaboration and efficiency in a work-from-home (WFH) environment. For brokers, in the financial services sector, remote work became especially difficult due to the requirement for firms to register and supervise all home office “branches.

Compliance 221

Compliance Risk Management Regulation Industry 221

BankInovation

JANUARY 2, 2024

Valley Bank is exploring generative AI, expanding machine learning operations and paying keen attention to data throughout the bank’s operations. Chief Data and Analytics Officer Sanjay Sidhwani joined the $61 billion, Morristown, N.J.-based bank in April in the new position.

Analytics 77

Analytics Data Operations 77

ATM Marketplace

JANUARY 2, 2024

2024 will be another major year of change and challenge for retail banks.

Retail 103

Retail 103

American Banker

JANUARY 3, 2024

Since first partnering with the digital banking software firm Q2 in 2019, Hoosier Hills Credit Union in Bedford has seen significant growth in new account openings and deposit balances due to stronger payroll processing capabilities.

Indiana 91

Indiana Software Digital Banking Fintech 91

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Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

Community Bank

Payments Dive

JANUARY 3, 2024

The state’s new law will force merchants to limit credit card surcharges and more clearly disclose them to consumers. If the businesses don’t, they could face a $500 penalty.

New York 468

New York Cards 468

South State Correspondent

JANUARY 3, 2024

One common question we field is recommendations of books to improve either bank performance or personal performance. Since many bankers likely have a self-improvement goal in their New Year’s resolutions, we wanted to put out our recommendations right from the start. To do this, we teamed up with Jack Hubbard, Managing Partner of the Modern Banker , to bring you our collective favorites.

Leadership 370

Leadership Management Strategy How To 370

Perficient

JANUARY 4, 2024

As we step into 2024, the transformative impact of Artificial Intelligence (AI) and generative AI on enterprise-level organizations has reshaped the business landscape in profound ways. The continual evolution of these technologies has empowered businesses to leverage advanced algorithms, predictive modeling, and generative capabilities, driving unprecedented innovation and efficiency.

America 309

America Data Customer Experience Report 309

Abrigo

JANUARY 3, 2024

New BOI requirements and how financial institutions can comply Here's what FinCEN's recent final rule for beneficial ownership information (BOI) reporting says and how anti-money laundering (AML) programs will access BOI information. You might also like this on-demand webinar, "How the AMLA & CTA will affect your AML program." WATCH NOW Introduction Changes to beneficial ownership reporting Takeaway 1 Effective Jan. 1, 2024, many companies must begin reporting information about who ultimate

Fraud 221

Fraud Regulation Report Compliance 221

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Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

Lending

Payments Dive

JANUARY 3, 2024

New York Gov. Kathy Hochul is seeking to require buy now, pay later providers to obtain a license to operate in the state, in addition to other potential regulations for the industry.

Regulation 433

Regulation New York Operations Industry 433

CFPB Monitor

JANUARY 4, 2024

Revenue Based Finance Coalition (RBFC), a trade group whose members include non-banks that provide sales-based financing to businesses, filed a lawsuit last week against the CFPB in a Florida federal district court challenging the CFPB’s final small business lending rule implementing Section 1071 of Dodd-Frank. The core argument made by RBFC is that because sales-based financing does not constitute “credit” within the meaning of the Equal Credit Opportunity Act (ECOA) and Regulation B, the CFPB

Lending 146

Lending Groups Florida Regulation 146

Perficient

JANUARY 5, 2024

Software is at the core of the modern business model, making quality and performance top priorities to stay competitive. Organizations rely on continuous automation and testing (CAT) services to build business applications faster, with higher quality, and at scale to meet increasing market demands. Organizations looking to modernize testing capabilities with new technologies or fill skill gaps among internal teams seek external testing services providers for support.

Report 275

Report America Industry Resources 275

ATM Marketplace

JANUARY 5, 2024

Now that we have entered 2024, it's time to look ahead to see what trends we can expect to see this new year with a focus on three key areas: AI, video banking and cash automation.

Trends 104

Trends ATM Video 104

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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Payments Dive

JANUARY 3, 2024

The consulting firm’s global marketing head explained in an interview why a bank-backed digital wallet won’t be “the PayPal killer” and why the U.S. hasn’t seen a super app for payments.

Payments 417

Payments Marketing 417

CFPB Monitor

JANUARY 3, 2024

This New Year is setting up to be a momentous one for the consumer financial services industry in the United States Supreme Court. In 2024, the Supreme Court is expected to decide four impactful cases that may hold that the CFPB’s funding is unconstitutional, eliminate giving deference to CFPB, FTC and federal banking agency regulations, severely narrow National Bank Act (NBA) preemption of state laws, and limit the time during which a plaintiff may sue an agency to facially challenge an agency

Industry 97

Industry United States National Regulation 97

Realwired Appraisal Management Blog

JANUARY 3, 2024

“Here Comes the Sun” by the Beatles repeats the phrase “It’s alright,” conveying a sense of reassurance that better days are on the horizon. But “Something in the Way” we approach our industry is missing. We all live in a “Yellow Submarine,” sometimes trapped in a rinse and repeat mindset. We need “Help!

Industry 105

Industry 105

TheGuardian

JANUARY 5, 2024

Howard Davies criticised as being ‘out of touch’ with number of first-time buyers at lowest level in a decade The chair of NatWest has claimed it is not “that difficult” to get on the property ladder, despite the number of first-time buyers with a mortgage falling to the lowest level in a decade. “I don’t think it is that difficult at the moment,” Sir Howard Davies told the BBC.

Groups 111

Groups Marketing 111

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With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Payments Dive

JANUARY 4, 2024

Fintech trade groups asked the Consumer Financial Protection Bureau to extend the comment period on a proposal formalizing its oversight of big tech companies’ digital wallets.

Groups 394

Groups Fintech Company 394

CFPB Monitor

JANUARY 5, 2024

On December 22, 2023, the Attorney General of Montana released an opinion (the “Opinion”) concluding that certain earned wage access (EWA) products are not “consumer loans” or “deferred deposit loans” under Montana law and do not, therefore, require licensure by the Montana Division of Banking and Financial Institutions. The Opinion only applies to EWA products that are: fully non-recourse, meaning providers do not: have any legal or contractual right to repayment from consumers, engage in any d

Montana 78

Montana Report Payments Lending 78

BankBazaar

JANUARY 4, 2024

Introducing the formidable Financial Avengers, the stalwart defenders of your wallet against the insidious threats of the financial realm! Led by the astute Captain Cautious, this elite team includes Iron Accountant, the meticulous number-cruncher; Hawkeye Hustle, with an eagle eye for detecting fraudulent schemes; Black Widow Watchdog, ever vigilant against identity theft; Thor Tallyhammer, wielding the power of budgetary control; and Hulk Haggler, the relentless negotiator.

US 78

US Report Software Strategy 78

TheGuardian

JANUARY 3, 2024

Five- and 10-year fixed-rate remortgage offers announced as lenders big and small reduce rates HSBC has become the latest big UK lender to announce across-the-board mortgage interest rate cuts, with leading names announcing reductions of up to one percentage point. The bank’s new deals announced on Wednesday include a headline-grabbing five-year fixed remortgage deal of 3.94% for those borrowing up to 60% of the property value.

103

103

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Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se

Community Bank