FICO

JANUARY 12, 2022

The changing global regulatory landscape and ever-shifting fraud vectors are just two of the biggest challenges facing financial institutions. I recently sat down with Sidhartha Dash, Research Director at Chartis Research, for a conversation about the technology and trends in enterprise fraud management.

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PYMNTS

OCTOBER 14, 2019

Money laundering and similar forms of fraud have become more concerning for FIs as reports of cybercrime circulate globally. dollar as their currency of choice on the black market, which means American banks must alter their anti-fraud and AML strategies — especially as regulatory fragmentation divides the U.S.

Strategy 109

Strategy Innovation Fraud Regulation 109

FICO

JULY 1, 2022

Global Fraud Trends: What’s Happening and What’s Next? Here are the highlights from the fraud trends breakout session at FICO World 2022 with a panel of fraud professionals from Brazil, Turkey and North America. Ulisses Okamoto , Fraud Risk Management Superintendent at Itaú Unibanco (Brazil). by TJ Horan.

Fraud 52

Fraud Trends South Carolina Risk Management 52

PYMNTS

AUGUST 21, 2020

In the August Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including how the pandemic is driving ATM innovation, how FIs are protecting both digital accounts and ATMs from potential fraudsters, and the new cybercrime-fighting techniques that are revolutionizing the digital banking industry.

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Analytics Fraud ATM Report 266

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

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Boston Fraud Meeting Mobile 200

Independent Banker

APRIL 30, 2022

Community bankers are embracing innovation like never before—with impressive results. But with so much emphasis placed on customer-facing products and technologies, innovating back-office operations can fall to the bottom of the priority list. Unbundle your end-to-end operations and conduct a SWOT analysis.

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Innovation Community Bank New York City Community 91

PYMNTS

JANUARY 19, 2021

A new year has begun, but the pandemic continues to throw financial and operational curveballs at banks, businesses and their consumers regarding how they conduct daily tasks or routine payments. Another study indicated that debit-related fraud is on the rise across the U.S. Around The Next-Gen Debit World. The report noted that U.S.

Fraud 155

Fraud Tools Mobile North Carolina 155

PYMNTS

OCTOBER 16, 2020

Numerous quick-service restaurants (QSRs) have deployed these technologies to support their operations, tailor their customer service approaches and even boost sales, but many players, including several big names, have been reluctant to invest in such innovations. How AI Can Aid In Fraud Detection, Sales. QSRs Leverage AI.

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Analytics Data Fraud Tools 273

PYMNTS

DECEMBER 19, 2019

An explosion of FinTech innovation has jump-started traditional financial institutions’ (FIs) digitization efforts. Yet, each of these strategies to modernization is a double-edged sword, exposing a bank — and, thus, its partners and customers — to a new breed of fraud risks. ” Innovation’s Security Downsides.

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Fraud Payments Security Fintech 104

Accenture

NOVEMBER 20, 2017

Alternative payment mechanisms such as PayPal and iDEAL will continue to grow at 20 to 30 percent a year for e-commerce transactions , driven by convenience and sky-rocketing fraud rates in card-not-present transactions. Another critical trend driving the future of payments is the democratisation of payments acceptance.

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Trends Payments Strategy America 170

PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

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Innovation Fintech Video Payments 178

PYMNTS

JANUARY 28, 2020

The total number of CUs in operation declined from 6,743 in 2015 to 5,390 as of 2019, but the total number of CU members increased over the course of the decade from 89.3 One such innovation comes from credit union service organization (CUSO) PSCU , which recently released a desktop automation system to optimize CU call centers.

Innovation 155

Innovation St. Louis Fraud United States 155

PYMNTS

MAY 28, 2020

Social distancing mandates during the COVID-19 pandemic have advanced banking’s trend toward omnichannel operations. This means FIs and account holders must communicate effectively regarding potential fraud and work together to thwart it. Staying ahead of fraud requires constant innovation. Red Flag Behaviors.

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Fraud Mobile Tools Missouri 139

PYMNTS

JANUARY 7, 2020

Innovation is no longer optional – it’s table stakes to stay in the game. The good news: There is no shortage of innovative ideas and options for today’s FIs to offer to their customers: digital wallets, P2P payments, card controls, fraud and security protection, and loyalty and rewards perks among them.

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Innovation Technology Marketing System 139

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. This intricate and evolving web of trends influences who consumers trust and how they prefer to conduct their financial lives. What’s on the horizon for retail banking? By William Atkinson. Both One Community Bank (OCB) in Oregon, Wis.,

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

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Millennials Trends Meeting social media 165

PYMNTS

NOVEMBER 20, 2019

This rampant availability of users’ data makes it easier for bad actors to wreak havoc and commit fraud. She recently spoke to PYMNTS about how Scotiabank has revamped its fraud strategy in recent years. “I Scotiabank’s Three-Pronged Innovation Strategy. It is estimated that more than 4.1

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Fraud Data Management Analytics 117

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. The fraud prevention solution is based on FICO® Falcon® Fraud Manager and FICO® Customer Communication Services (CCS).

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Fraud Technology social media Innovation 52

PYMNTS

JANUARY 17, 2018

Trend Lab, a startup developing artificial intelligence (AI) solutions for the FinTech market, has revealed it secured new funding. Trend Lab was established in less than three months by its Founder and CEO Tin Mok, reports said, who wants to enhance FinTech across Hong Kong and the Asia-Pacific region. “Of

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Trends Big Data blockchain Regional 116

PYMNTS

JUNE 27, 2017

He also offers advice for how to innovate in the field. Here is an excerpt of the conversation: PYMNTS: How would you define your company’s approach to innovation? PYMNTS: Where do you look for innovative ideas, and why? PYMNTS: What is the most innovative thing you’ve ever done? JB: Innovation often means taking a risk.

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Innovation System Mobile Trends 145

Abrigo

JUNE 4, 2024

Takeaway 2 The panel encouraged banks and credit unions to change their approach to compliance and technology, getting compliance involved sooner in new initiatives to encourage safe innovation. Koch stressed the importance of using technology to enhance internal operations and service levels.

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Compliance Community Bank Community Conference 221

PYMNTS

DECEMBER 20, 2019

We have a deep, data-supported dive on fighting fraud with artificial intelligence (AI), an outlook on seven 2020 trendlines and news on gas station cyberattacks. Grocers are stepping up their digital game, and the trends in play now promise to become even larger in the new year. Priceline Uses AI To Help Fight Fraud.

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Fraud Trends Payments Retail 100

PYMNTS

JULY 25, 2019

Customers have varying banking needs, but the global fraud phenomenon tends to have equal impacts. Challengers see fraud protection as especially important, particularly as they attempt to ween customers away from legacy FIs and their own nimbler FinTech competitors. Bringing a global fraud approach to a new local market.

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Fraud Marketing US Resources 164

PYMNTS

DECEMBER 28, 2020

The pandemic has cost more than 300,000 lives in the United States alone, and it has also challenged many institutions — such as credit unions (CUs) — that were never designed to operate on a primarily remote basis. For more on these and other stories, check out the Trackers News & Trends section.

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North Carolina Houston Fraud Innovation 197

FICO

NOVEMBER 16, 2022

Enterprise Fraud Solution Buyers Want More Agility, More Data. Our recent global survey reveals the investment priorities and functionality requirements for enterprise-level fraud solution buyers. We asked about priorities, plans and requirements for enterprise fraud prevention and detection solutions , and the results are fascinating.

Fraud 52

Fraud Data Survey Regional 52

FICO

AUGUST 3, 2022

Fraud Ideas from FICO World 2022 – and Excitement for 2023! FICO World 2022 was an excellent event with a stellar fraud protection and compliance track - here's some of what we learned. Synthetic Identities and Application Fraud. Innovative Customer Communications for Fraud. Tue, 07/02/2019 - 02:45. by TJ Horan.

Fraud 52

Fraud Analytics Trends Innovation 52

PYMNTS

MARCH 1, 2017

Creating innovation that’s both meaningful and lasting requires more than just coming up with a great idea. PYMNTS: How would you define your company’s approach to innovation? TC: Traditionally, we’ve relied on our partners and client advisory committees to help direct our innovation, which in a way made us a fast follower.

Innovation 100

Innovation Payments Fraud Trends 100

Insights on Business

OCTOBER 3, 2018

IBM RegTech Innovations. These technologies bring capabilities that speed risk modeling, automate fraud detection, ensure regulatory compliance, enable distributed trust, and protect sensitive financial information. Transforming how financial institutions operate. Today the process of ensuring compliance is highly manual.

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Industry Innovation blockchain Compliance 155

PYMNTS

JULY 6, 2017

API technology is opening new doors for the world of financial services, a trend that cultivates cooperation and collaboration between FinTechs and banks, once considered competitors. Traditional banks have taken some slack for being slow to innovate, but McGeorge said FIs, in this case, haven’t necessarily lagged in adoption and use of APIs.

Fraud 198

Fraud Payments Groups Industry 198

PYMNTS

SEPTEMBER 30, 2016

Fraudsters have been causing problems for retailers over the past four quarters, leading to a 137 percent jump in fraud attacks and affecting $7 out of every $100 made in retail sales, according to the latest PYMNTS.com Global Fraud Attack Index. The collaborative study with Forter measures the rate of fraud attempts made on U.S.

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Fraud Data Cyber Security Study 100

PYMNTS

MARCH 8, 2018

That’s the question Brian Dorchester, EVP of Operations at First American Payment Systems , explored in this week’s Commanders In Chief series. The industry, he noted, was fairly stagnant for about 15 years before the more recent wave of innovation swept over the space. Security comes first, said Dorchester.

Innovation 112

Innovation Security Industry Fraud 112

Abrigo

DECEMBER 5, 2023

Although not mandatory, operations experience enables a BSA Officer to understand critical aspects of an AML program, thus preparing them with the tools necessary to safeguard the soundness of the compliance program. You might also like this webinar , "Pros and cons of combining BSA and fraud departments."

Training 221

Training Compliance Regulation Software 221

Insights on Business

FEBRUARY 11, 2019

According to recent information from Juniper Research , online payment fraud losses from e-commerce, airline ticketing, and money transfer and banking services are expected to reach $48 billion by 2023, more than double the $22 billion in losses estimated for 2018. Synthetic identities and new account fraud.

Fraud 111

Fraud Payments Data Study 111

PYMNTS

JULY 5, 2017

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

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Innovation Customer Experience Mobile Security 121

PYMNTS

MAY 9, 2016

Though the industry knew it was coming, the sharp migration of fraud from in-store to online channels with the growing adoption of EMV is still enough to keep any online merchant up at night. The data show that since the October 2015 EMV liability shift, United States fraud attacks have jumped by 11 percent. contact-form-7].

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Fraud Online United States Cyber Security 100

FICO

JANUARY 10, 2023

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules. In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes. Few things change faster in the financial services space than fraud trends. FICO Admin.

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Fraud Cards Analytics Oakland 52

FICO

SEPTEMBER 20, 2022

Fighting Fraud with Responsible AI: My Talk with Dr. Scott Zoldi. FICO fraud expert TJ Horan talks fraud management and responsible AI with FICO's Chief Analytics Officer, Dr. Scott Zoldi. As for me, I’m a software guy and payments professional doing my best to roll with the changes in an ever-shifting fraud landscape.

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Fraud Analytics Strategy System 52