Remove Innovation Remove Maine Remove social media Remove Technology
article thumbnail

Why AI Is Social Media Fraud’s New Best Friend

PYMNTS

It can be difficult these days to remember the almost idyllic promise of social media when it first entered the general consumer consciousness. That’s not to tempt one into nostalgia, or to suggest that social media has become marred beyond recognition. Digital Evolution. Fraud Increases. trillion in 2018.

article thumbnail

Controlling the Narrative: How Financial Services Institutions Can Stay Ahead of Reputational Risk

Perficient

Political climate, environmental issues, technology innovations, criminal activity, economic volatility/inflation, account diversity, and industry regulatory changes are just a few examples of factors that often spur reputational risk or crises. Reputational risk is convoluted.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Restaurant Ordering Apps, Cloud Technology, Cash Hoarding Top This Week’s News

PYMNTS

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. In-house ordering apps are typical for large quick-service restaurant (QSR) companies, with only those who are willing to take risks and innovate standing out from the herd.

article thumbnail

The Innovative ‘Green Shoots’ Growing Out Of COVID-19’s Scorched Earth

PYMNTS

An Opportunity for Innovation . As the situation evolves, Wang told Webster, the innovative responses are doing the same. He sees virtual reality (VR) technology tying into big-ticket item sales, with customers suddenly open to a reasonable facsimile of in-person shopping.

article thumbnail

Burberry Opens Social Currency With Tencent Partnership

PYMNTS

Innovation has been a welcome development for retailers in the pandemic. Now, Burberry is continuing its status as an innovator. The store marks a new chapter in retail technology, social retail and social currency all at the same time. Asia has led the world in the development of social commerce.

article thumbnail

Good Customer Service, Does it Create Good Customer Experiences?

Perficient

It may seem tricky molding these two together, but shifting the focus towards understanding and serving your consumers is the main priority. Retailers can use multiple ways of communication such as emails, text, and social media. Understanding Customers and the Experiences They Demand.

article thumbnail

Innovation & Insight Day – some Highlights; and a Goodbye

Celent Banking

Last week was busy for Celent: on Monday we hosted our annual Innovation and Insight Day at Carnegie Hall (more on that later). With more than 400 registrants, we had to improvise with an overflow room that streamed video of the main stage (thanks to all who helped us accommodate this nice problem).