Retail Keeps Getting More Social — Even As Amazon Stumbles
PYMNTS
OCTOBER 9, 2019
Social media is taking a lot of fire these days, whether the issue is “fake news” or data privacy or just the time-wasting tendencies of many users. But social media is also driving retail innovation, and those trends are going to help shape commerce in the all-important fourth quarter and beyond into the 2020s.
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