South State Correspondent

OCTOBER 9, 2024

People do not know what they don’t know, and you end up with different vendor choices, underutilized technology, various customer experiences, and incongruent end-to-end processes. These working groups or formal committees meet weekly, monthly, quarterly, or as needed to collaborate.

Strategy 195

Strategy Resources Customer Experience Groups 195

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. To learn more about how thredUP is using AI to compete, visit the Playbook’s case study.

Millennials 165

Millennials Trends Meeting social media 165

Perficient

SEPTEMBER 15, 2020

Consumers expect technology to work intuitively, regardless of its underlying complexity. And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. that focus on meeting patient/member needs.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. However, many enterprise organizations face challenges when it comes to coordinating the rollout of new marketing technology products and achieving scalable growth.

Tools 251

Tools Analytics Digital Strategies System 251

Perficient

SEPTEMBER 29, 2020

In order to meet customer demands, organizations are looking to expand their digital process automation (DPA) services. Traditional methodologies are being refined to focus on the customer journey and to ensure a seamless, end-to-end user experience.

Report 340

Report Analysis Strategy Technology 340

Perficient

JULY 12, 2022

In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences. From these key values, customer journeys and the experiences they deliver bring these brand values to life for the consumer. As digital natives begin to make up the majority of the U.S.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

PYMNTS

MARCH 14, 2017

As banks and payments companies endeavor to meet anti-money laundering (AML) regulations to avoid hefty fines for non-compliance, easily identifying customers in the digital channel becomes paramount to their success. Some “old school” methods that worked in the past aren’t working anymore. The Physical Side of ID Theft .

Meeting 111

Meeting Fraud Knowledge Base User Experience 111

Insights on Business

NOVEMBER 12, 2018

Reading the paper, you will see how new artificial intelligence (AI) capabilities, enhanced user experience (UXD), and data-driven analytics informed by regulatory expertise are enabling businesses around the world to redefine governance, risk and compliance across the organization. Empowering the first line of defense.

Compliance 107

Compliance Technology User Experience Analytics 107

Perficient

SEPTEMBER 9, 2020

Having the Right Technology. It’s difficult to meet the expectations of a B2B buyer without all the right technologies and systems supporting the experience. Another critical technology is a product information management (PIM) system designed to manage your product data and optimized content to support multiple channels.

Resources 340

Resources System Marketing Strategies Strategy 340

PYMNTS

DECEMBER 10, 2020

But for B2B payment solution providers, the need for speed was coupled with another challenge: Technologies had to be built to address new and emerging use cases as payment scenarios were rapidly altered, perhaps permanently. According to Phalen, Visa and Conferma Pay 's newest offering aims to meet three key needs. The Need For Speed.

Security 266

Security Mobile Meeting Payments 266

PYMNTS

APRIL 24, 2020

percent of CU members would consider switching to technology firms, if they could provide the same services their CUs provide at a better price or with a better user experience. And how can CUs ensure that the financial products they develop will meet their members’ expectations and keep them loyal? We surveyed 4,058 U.S.

Data 187

Data Innovation Digital Banking Meeting 187

PYMNTS

NOVEMBER 20, 2019

The bank also said it is working with HighRadius, which is a part of its Citi Ventures portfolio, to integrate HighRadius electronic invoicing technology. Citi is deploying its localized payments services and FX offering to streamline the collections process.

User Experience 208

User Experience Operations Meeting Technology 208

PYMNTS

OCTOBER 19, 2020

“Whether your requirements demand an integrated, secure, on-premises solution or a system that can grow with a distributed workforce via a secure, cloud-hosted” setup, Entrust’s Sigma can meet any company’s needs, said Joe Franco , director of sales at Capture Technologies, an Entrust channel partner.

Security 245

Security System Cards Minneapolis 245

PYMNTS

FEBRUARY 26, 2020

Plus, the talent and experience the Lumin Digital team brings to the table are extremely impressive,” said Rick Hommel, senior vice president, technology and operations at VSECU. . Lumin Digital’s cloud-based banking platform offers members an integrated user experience that is on par with bigger banks.

Vermont 142

Vermont Digital Banking Tennessee User Experience 142

Abrigo

JUNE 4, 2024

Navigating credit quality, compliance, and technology integration The ThinkBIG conference hosted by Abrigo fosters networking and professional development for bankers. The panel provided a few ideas on balancing services to meet these customers' needs. Read some hot topics discussed by the conference's opening panel.

Compliance 221

Compliance Community Bank Community Conference 221

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Currently, Dock has 250 clients that use FICO technologies to fight fraud.

Fraud 52

Fraud Technology social media Innovation 52

Insights on Business

MAY 8, 2019

You may be an existing Incentive Compensation Management customer looking to maximize the benefits, considering investing in technology or just looking to expand your horizons through spending time with like-minded people from a broad range of companies.

Meeting 96

Meeting Management User Experience Customer Experience 96

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. Elsewhere, StreetShares raised $10 million to expand small business lending technology for banks and credit unions.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

NOVEMBER 13, 2020

Looking at the plight of migrant workers and those working abroad during the COVID event, PYMNTS November 2020 Smarter Payments Tracker® powered by Nium notes that, “Legacy FIs can struggle to provide affordable remittance services that meet migrant workers’ needs, and their dependency on correspondent banking networks can drive up service costs.

Payments 259

Payments User Experience Meeting System 259

Perficient

NOVEMBER 1, 2020

Material Design and Cupertino widgets to differentiate Google & Apple’s user interface design to help Flutter app look and behave naturally on different platforms (Android, iOS etc.), Improved user experience when compared with other hybrid app development frameworks. Corporate Business Team Office Meeting.

Google 416

Google Survey User Experience Mobile 416

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking.

Millennials 168

Millennials User Experience Alabama Tools 168

Perficient

JANUARY 16, 2023

For instance, they may see embedded finance as the driving agent for improving customer service, growing an existing customer segment, or launching a new product extension to meet a perceived need. . You may be wondering if embedded finance conflicts with distributed ledger technologies such as blockchain. Conclusion .

blockchain 275

blockchain Customer Experience Software Strategy 275

PYMNTS

OCTOBER 9, 2020

Hernandez said that prevents people from meeting face to face, interacting — and of course, paying each other in old-fashioned ways, such as cash or check. “I The infrastructure is there, [and] people want contactless experiences.”. The bottom line: Expect technologies like P2P to help consumers during the pandemic and beyond.

User Experience 338

User Experience Maine US Course 338

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. I am certain this partnership will continue to flourish and look forward to many more joint projects,” Prayikulam added. billion.

Payments 165

Payments Compliance Fraud User Experience 165

Perficient

FEBRUARY 22, 2023

We all know that businesses need to be technologically up to trend to maintain a competitive edge. However, we also must consider how we can keep a human touch alongside this continuous technological advancement. How are your systems set up to provide customers with seamless experiences?

Trends 275

Trends Customer Experience Data Case Study 275

PYMNTS

NOVEMBER 5, 2020

As he told PYMNTS in an interview, thanks largely to the pandemic's influence on modernization, both buyers and sellers are eager to embrace the technologies that can shift the sales experience online. Yet pricing and payments continue to be a challenge for vendors hoping to optimize the user experience.

Online 358

Online Strategy System Technology 358

PYMNTS

DECEMBER 29, 2020

In a conversation with PYMNTS , WEX Corporate Payment Solutions Senior Vice President of Business and Partner Growth Greg Sassone explored the ongoing build-versus-buy debate within FIs, noting industry partnerships with third-party FinTechs and other technology providers can be an effective strategy to advancing B2B payment offerings.

Fintech 308

Fintech Data User Experience Innovation 308

Abrigo

DECEMBER 22, 2023

Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. But the benefits of automation are a key part of the customer experience. If your financial institution is considering new banking technology, read this blog for decision-making tips.

Lending 221

Lending Risk Management Community Management 221

PYMNTS

SEPTEMBER 15, 2020

In the September Digital Identity Tracker® , PYMNTS explores how sharing economy providers are investing in digital identity verification technologies to protect their users and why trust begins with a seamless onboarding experience. Around The Digital Identity Ecosystem.

Report 206

Report Los Angeles Fraud Utah 206

FICO

MARCH 6, 2020

A partnership aimed at helping banks, payment providers and fintechs meet the ever stronger regulatory demands while reducing effort and expense. . In our experience these technologies can increase the number of SARs by 20% while at the same time producing efficiency gains of 30% in alert investigation and case management.

Compliance 81

Compliance Technology Fraud Analytics 81

PYMNTS

NOVEMBER 23, 2020

as the technology and use cases have changed from peer-to-peer to B2B, [businesses say they are] willing to pay [for RTP] – but when the rubber meets the road, we've seen that adoption is much slower than the research shows, much to my chagrin.”. For faster forms of payment.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

OCTOBER 29, 2020

Along with this surge in digital payments’ volume has come a growing demand for seamless payment experiences. Many of these companies, although newcomers to payments, are well-known in the technology world, further driving customer expectations for speed and ease of use. This is where relying on a cloud-based infrastructure can help.

Payments 213

Payments Fraud Meeting Security 213

PYMNTS

JANUARY 26, 2021

Will businesses continue to rely on video conferencing, or will they flock back to the airport for in-person meetings? As the industry evolves, so must the technology that businesses use to book and pay for that travel.

Marketing 208

Marketing Management User Experience Tools 208

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. I am certain this partnership will continue to flourish and look forward to many more joint projects,” Prayikulam added. billion.

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

JULY 30, 2020

The Salt Lake City payment processing platform has joined with Plaid, a Visa subsidiary based in San Francisco, that builds financial technology platforms to connect bank accounts and initiate automated clearing house (ACH) transfers. Plaid is connected to more than 11,000 financial institutions.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

Bobsguide

MARCH 14, 2022

The continued year-on-year increase in assets reflects the success of GBST ’s UK wealth management clients, the advancement of its underlying technology stack alongside the success of client implementations, and the company’s ongoing commitment to developing and adding new functionality and features to meet evolving industry needs.

Management 78

Management User Experience Technology Software 78

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. But with consumers having too many options to choose from, what’s an FI to do?

Data 129

Data Customer Experience User Experience Innovation 129