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Can Millennials Revive Call Center Commerce?

PYMNTS

Millennials have long borne the blame for a variety of problems in commerce, including the decline in popularity of diamonds and certain fast casual restaurants. Millennials could be helping to bring new life to call center commerce. The change in behavior is due, in part, to social media sites such as Instagram.

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Baby Boomers Vs. Millennials: Eerily Similar?

PYMNTS

While most millennials were brought up in the age of the computer, baby boomers can remember a time when they weren’t surrounded by technology. It’s a peculiar dichotomy to compare millennials to their parents’ generation, the baby boomers. percent, millennials (who are in part to blame for this) aren’t the main contributing factor.

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4 Ways to Reach Aging Consumers About COVID-19 and Vaccines

Perficient

In an article from NPR , Jeremy Novich, a clinical psychologist from New York City, said it best: ”You can’t have the vaccine distribution be a race between elderly people typing and younger people typing. That’s not a race, that’s just cruel.”.

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Trust And Speed Light A New Path To Omnichannel Retail

PYMNTS

Titled “Why the Future of Merchant Payments Requires a Digital-First Approach,” the webinar generally revolved around questions related to the development and ongoing rise of omnichannel commerce — already a major topic in the payments and commerce world in these first weeks of the new year. Trust Issues.

Retail 137
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Digital Spaces As Virtual Makeup Studios, Augmented Reality Style

PYMNTS

Releasing AR headsets would put the social media giant in direct competition with AR startups like Magic Leap and Thalmic Labs. Then, in June , it was reported that H&M is rolling out a voice-activated mirror in a flagship New York City location.

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Fast Fashion Isn’t Dead Yet — And Could Find Retail Rebirth

PYMNTS

30) from the Columbia Spectator , which covers news important to students at Columbia University and Barnard College in the global fashion capital of New York City. Even so, “Forever 21 bankruptcy signals a change in consumer tastes,” The New York Times declared.

Retail 142
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Blue Apron Turns 7 As Meal Kit Industry Grows Up

PYMNTS

Social media was largely considered more friend than foe, most consumers still used passcodes instead of fingerprints to open their mobile devices, and Tom Brady was merely a great athlete instead of the fountain-of-youth demi-god he is today (PYMNTS is based in Boston, so just go with us on that one). Back to 2012.

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