Increasing Digital Banking Options Put Pressure On Big Lenders To Adapt
PYMNTS
OCTOBER 6, 2020
We’re a mobile app, and that’s how we deliver our services.”. According to an August study of digital banking by PYMNTS, banks are closing physical branches, reducing hours of operation and encouraging customers to use their websites or mobile apps to conduct transactions and reduce face-to-face interactions between customers and staff.
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