Trending Articles

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Amex keeps focus on younger customers

Payments Dive

The credit card company is sticking with a strategy to concentrate marketing on the millennial and Gen Z generations shaping shopping trends.

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2025 Credit portfolio risk and balance-sheet management outlook

Abrigo

This article covers these key topics: How interest rates are shaping 2025 priorities Rate effects on economy, credit risk, allowances Banks and credit unions look to grow deposits A focus on efficiency and lower expenses Top priorities for managing portfolio risk, assets, and liabilities at banks & credit unio ns Abrigo's Advisory Services team and financial institution clients shared their expectations of key focus areas related to credit portfolio risk, ALM, and other topics.

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Here is The Largest Reason for Community Bank Consolidation

South State Correspondent

Community banks (under $10B in assets) serve a key role for borrowers, local communities, and the broader US economy. Community banks are better positioned than many other creditors to follow and adapt to local economies, industries and trends, thereby, being better stewards of capital. Community banks may also serve as buffers for the extreme swings of business cycles not to mention also financing small businesses, some of which succeed to become world-leading enterprises.

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Strengthening Your Digital Front Door and Cybersecurity | FinTalk

Jack Henry

Back in the early 2000s, I faced a devastating situation when the digital banking company I worked for experienced a massive data breach impacting hundreds of financial institutions. At the time, digital banking was new, and many financial institution executives thought the internet was just a passing trend, resulting in caution and fear that digital banking may put their accountholders and financial institution at risk.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Voice AI leads AI race, bringing opportunities, challenges

ATM Marketplace

At this years Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader roundtable: Executive predictions" session, which brought together industry leaders to explore innovations in automation, artificial intelligence, and customer experience.

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Reflections on Banking and Fintech in 2024

Alex Jimenez

2024 proved to be a year where banking and fintech continued to mesh into a single industry. Throughout the year, I wrote several articles that examined several facets of what is going on in the industry. From the shift to engagement banking to the power of AI and digitalization, this years journey has been about understanding and shaping the future of financial services.

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It's time to reprioritize safety in banking as a service

American Banker

We've seen what can happen when BaaS providers fail to adequately protect consumers. Across the industry, we need to institutionalize the principles of safe banking, both inside and outside of traditional banks.

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User Personas in the Technology Selection Process | FinTalk

Jack Henry

Youve heard the term personas being used more and more in recent years, especially as the user experience and growing deposits continue to be a top priority for most banks and credit unions. After all, new account origination is the first step and first impression an applicant has with your institution. So what exactly are user personas, and how can you use them to help strategically prioritize, plan, and implement a new technology investment?

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Canada announces Open Banking framework

The Paypers

The Department of Finance Canada has released a comprehensive framework for consumer-driven banking, also known as Open Banking or consumer-directed finance, in the 2024 Fall Economic Statement.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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CFPB swats at retail credit cards

Payments Dive

The federal agency warned companies issuing credit cards about illegal tactics, specifically calling out promotions that turn into “bait-and-switch” offers.

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ATM Manufacturer Guide: 3 companies compared

ATM Marketplace

Read to learn about the features offered by the three main ATM manufacturers in the U.S.

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As we integrate AI into banking, we must preserve our humanity

American Banker

The integration of artificial intelligence into financial services demands a human-centered approach. This is both a moral obligation and a strategic necessity.

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Economists and policy experts warn Reeves against City deregulation

TheGuardian

Nobel laureate Joseph Stiglitz among 50 signatories of statement that points to risks to Labours wider aims Fifty economists and policy experts have issued a warning to Rachel Reeves that encouraging the City to expand could threaten financial stability and jeopardise growth. The chancellor has called the UKs financial services sector the crown jewel in our economy and has claimed that regulations imposed after the global financial crisis have gone too far.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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BVNK secures USD 50 million in Series B funding

The Paypers

BVNK , a provider of stablecoin payments infrastructure, has completed a USD 50 million Series B funding round.

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BNPL payments rise with young, repeat users

Payments Dive

Buy now, pay later users in the U.S. tended to be returning customers under 35 years-old, according to a new analysis from LexisNexis Risk Solutions.

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Paramount Management Group officially shuts down, fires staff, following legal turmoil

ATM Marketplace

Paramount Management Group shut down amid legal troubles regarding missed ATM payments.

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Stablecoin payment plays accelerate as 2024 closes

American Banker

Ripple, MoneyGram and FV Bank all bolstered their ability to distribute digital assets, with cross-border transactions emerging as a primary use case.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Podcast: Making the feeling ‘mutual’ for a new generation of bank customers

ABA Community Banking

Seventy-eight years ago, George Bailey memorably explained the operation of a mutual savings and loan to a national audience inIt's a Wonderful Life. But while today's bankers understand mutuality, do today's potential clients? The post Podcast: Making the feeling ‘mutual’ for a new generation of bank customers appeared first on ABA Banking Journal.

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Coachella of Banking?

William Mills

If you havent already seen the agencys Tradeshow Guide for 2025 , you will notice that the majority of events tend to be Spring and Fall. However, one exception, and one of my favorite events of the year, is Bank Director's Acquire or Be Acquired Conference which is January 26-28, 2025 in Phoenix, Arizona. Entering its 31 st year, this annual conference enables bank CEOs, board of directors and executive teams to gain a better understanding of the economy, explore opportunities for enhancing sha

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CFPB sues Early Warning Services over Zelle

Payments Dive

The federal agency sued the operator of the pay-by-bank service as well as three bank owners, alleging they let fraud "fester" on the digital system.

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How to Get a Million Dollar Hard Money Loan

Commercial Lending USA

Million-dollar hard money loans stimulate property investments. See how to get a million-dollar hard money loan. Check property, credit, and experience.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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The Bank Underground Christmas Quiz 2024

BankUnderground

Before Bank Underground goes off on its Christmas holidays, its time for the Annual Bank Underground Christmas Quiz! We hope you enjoy testing your knowledge on our festive themed questions on economics, finance and all things central banking 1) (Literature) In which of Jane Austens novels were the Miss Steeles prevailed on to stay nearly two months at the park, and to assist in the due celebration of that festival which requires a more than ordinary share of private balls and large dinner parti

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Survey: More customers need to know about bank assistance services

ABA Community Banking

In challenging times, sharing information about support programs resonates with vulnerable consumers, according to a survey of bank customers. The post Survey: More customers need to know about bank assistance services appeared first on ABA Banking Journal.

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The banks that implement AI well, from titans to mavericks

American Banker

Some banks are "punching above their weight," according to Dan Latimore, chief research officer at The Financial Revolutionist. Here's how they do it.

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Visa spots tripling of fraud over holiday weekend

Payments Dive

The card network attributed the spike in fraud partly to criminals adopting artificial intelligence to execute their schemes.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment