Trending Articles

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Your Bank Marketing Roadmap: Transitioning from SMS to RCS

South State Correspondent

As of last month, 68% of iPhone users were running iOS 18 or higher and 92% of Android users are running their 5.0 iOS or higher. This means that thanks to recent Apple upgrades in their operating system, most phones are now capable of receiving Rich Communication Services (RCS) messages in addition to traditional SMS. This transformation promises to bring a plethora of benefits and global brands are now gearing up.

Marketing 195
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Writing Effective Credit Memos Efficiently

Abrigo

This article covers these key topics: The importance of well-crafted credit memos Effective credit memos are clear Concise credit memos speed decisions Focus on providing relevant repayment and credit risk info Best practices for writing a credit memo Done right, a credit memo supports sound credit decisions and tells a clear, fact-based story that stands up to scrutiny months or years later.

Analysis 195
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CFPB plans to spike BNPL rule

Payments Dive

The buy now, pay later industry sued to block the consumer-friendly rule, arguing that the services are not the same as those offered via credit cards.

Cards 379
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US banks predict climate goals will fail – but air conditioning firms will thrive

TheGuardian

Reports predict global heating will bring catastrophes and that air conditioning market could grow by 41% The world is on track for disastrous global heating but this will create profits for some air conditioning companies, according to forecasts by leading Wall Street financial institutions. Recent reports by Morgan Stanley, JPMorgan Chase and the Institute of International Finance all make clear the finance sector considers the Paris climate agreement limiting global temperatures, signed a de

US 95
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Leverage Trellis Court Data To Identify More Investment Opportunities

Finance teams find Trellis to be particularly effective in conducting comprehensive due diligence on both individuals and businesses. With our court data solution, financial experts can access critical litigation insights, making it an invaluable resource for informed decision-making in the financial sector.

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Fintechs Could Win the Post-CFPB Sweepstakes

Gonzobanker

Bankers need to prove they can self-regulate to support the trust they need to stay relevant. Bankers nationwide risk getting overly boastful with all the enthusiastic high-fiving around the water cooler, celebrating the expected death of the Consumer Financial Protection Bureau. No more TRID! Adios to the Qualified Mortgage Rule! Dust off that resume, all you lovely enforcement officers.

Fintech 78

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What is payment fraud? What faster payment systems mean for fraud prevention

Abrigo

Payment fraud: What is it and why the payment system used matters Payments are evolving, and so are fraud tactics. As digital transactions become faster and more convenient, fraudsters are finding new ways to exploit vulnerabilities across payment channels. Financial institutions must stay ahead by implementing proactive fraud detection strategies to protect their customers and mitigate losses.

Fraud 195
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Affirm COO: Walmart deal was “uneconomic”

Payments Dive

Walmart makes up a relatively small portion of Affirm’s business that the buy now, pay later company can make up elsewhere, Chief Operating Officer Michael Linford said.

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‘Sim farms’, high heels, zombie knives: what scammers buy with the money they steal

TheGuardian

A haul of items seized by police reveals the scale and threat of payment fraud a crime that can have significant emotional impact on victims On a shelf between Alexander McQueen shoes, Louis Vuitton handbags and Versace heels in the police evidence room are an 18-inch machete and a serrated zombie knife. Alongside the expensive fashions bought with the proceeds of serious fraud are the tools needed to achieve it, says DCI Paul Curtis.

Fraud 84
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How UX/UI Drives Growth for Credit Unions

SWBC's LenderHub

Why UX/UI is more than just a design choice For credit unions and financial institutions, providing excellent customer service has always been a priority. However, in todays digital landscape, the way members interact with financial services is evolving rapidly. The quality of these interactions whether through mobile apps, online banking, or payment platforms determines whether members remain engaged, satisfied, and loyal.

UX 78
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Tracking the price of carbon: price substitution effects across energy markets

BankUnderground

Dooho Shin and Rebecca Mari The Bank of England Agenda for Research (BEAR) sets the key areas for new research at the Bank over the coming years. This post is an example of issues considered under the Financial System Theme which focuses on the shifting landscape and new risks confronting financial policymakers. Carbon pricing has emerged as one of the main mitigation measures adopted around the world to fight climate change.

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How to document and defend CECL qualitative factors

Abrigo

Document and be able to defend qualitative factors under CECL Financial institutions need to be able to explain and show how they developed Q factors for their allowance for credit losses. Modifications to the CECL calculation should be reasonable, supportable, and audit-ready. Key topics covered in this post: What are qualitative factors under CECL?

How To 195
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Discover CEO may reap $2.4M bonus

Payments Dive

Michael Shepherd will remain as interim chief executive officer potentially through June, and receive a $2.4 million cash bonus if the sale to Capital One closes by then.

Capital 307
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Motor finance compensation ruling ‘goes too far’, says City regulator

TheGuardian

Financial Conduct Authority tells supreme court the 44bn bill could spook businesses and threaten UK investment A court of appeal ruling that has left lenders fearing PPI-level compensation bills over the motor finance commission scandal goes too far, the City regulator said on Monday. The Financial Conduct Authority (FCA) made the comments in a written submission to the supreme court on Tuesday, as part of a high-profile case being closely watched by the government.

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Book of Secrets on the Month-End Close

Based off SkyStem's popular e-Book, the book of secrets to the month-end close will be revealed in this one-hour webinar. Learn leading practices when it comes to building a strong and sustainable month-end close that has room to grow and evolve. Learn about the power of precise estimates, why reconciliations are critical to closing the books, how and when to automate, and how the chart of accounts play into your close process.

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Crisis Communication Tips for Fintech Companies

William Mills

Fintech companies must be prepared to respond effectively when a crisis strikes. Whether its a data breach, regulatory scrutiny, or a service outage, the way a company handles a crisis can have a lasting impact on its reputation, customer trust and bottom line. The financial services industry, by nature, operates on trust, so making a clear, strategic communications plan is critical.

Company 60
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Forbearance lending as a crisis management tool

BankUnderground

Isabelle Roland, Yukiko Saito and Philip Schnattinger The Bank of England Agenda for Research (BEAR) sets the key areas for new research at the Bank over the coming years. This post is an example of issues considered under the Prudential Architecture Theme which focuses on the evolving regulatory structures and fresh strategic issues for regulators and supervisors.

Lending 52
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Banking regulators to rescind 2023 Community Reinvestment Act rule

ABA Community Banking

Banking regulators announced they intend to rescind the 2023 Community Reinvestment Act final rule in light of pending litigation. They will instead reinstate the CRA framework that was in place before the rule. The post Banking regulators to rescind 2023 Community Reinvestment Act rule appeared first on ABA Banking Journal.

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Utah governor signs EWA law

Payments Dive

The state joins a pack of others that have passed industry-friendly laws seeking to oversee earned wage access providers and their services.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Banks aim to reverse crunch appeal court victory for car buyers

TheGuardian

Fears of a 44bn compensation bill over dealer commissions has prompted a high-profile appeal, which will be heard this week British lenders are heading to the supreme court this week as they try to overturn a ruling that has propelled the car finance scandal to new heights, triggering government intervention and prompting fears of a 44bn compensation bill.

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2025 Fraud Trends: Protecting Against Emerging Threats | FinTalk

Jack Henry

Fraud is evolving at an unprecedented pace, and community banks and credit unions are increasingly finding themselves in the crosshairs of bad actors. While some fraud schemes are executed by sophisticated and well-organized criminal operations, many are carried out by individuals (or small groups) using readily available tools and tactics.

Fraud 60
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11 smart ways to spend your tax refund

PopularBank

If you get a tax refund instead of owing money on your taxes, it can be tempting to spend this money. While theres nothing wrong with splurging a little, these extra funds have the power to relieve some of your financial burdens and potentially earn you more disposable income over time. The reward of financial stability means you can treat yourselfnow and in the future.

Taxes 52
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Stop Looking in All the Wrong Places [VIDEO]

The Emmerich Group

I believe the world is full of abundance, a field ofdiamonds in every backyard, and you deserve to mine your share. What if you could find and bring in all the deposits you want in your market without having to pay up. Now if you’re the kind of banker who has all the deposits that you want already, you’ll appreciate this because you’ll discover how to bring your cost of funds down even more.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Executive Shuffle: Bolt, MoneyGram and DailyPay

Payments Dive

New C-suite appointments so far this year demonstrate the payments industry’s efforts to digitize their offerings and cater to small business clients.

Industry 293
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Access to EU investment is reason enough to face down the Brexiters | Letter

TheGuardian

Brian Unwin highlights just how much long-term financing has been lost through leaving the EU. But Fawzi Ibrahim says sovereignty is priceless Polly Toynbee ( Rachel Reeves is all about growth. So why wont she admit that Brexit is its worst enemy?, 25 March ) demonstrates conclusively how much self-inflicted economic damage the UK is suffering from Brexit.

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SBA moves to increase lender fees in flagship program

American Banker

The mid-year fee hike was necessary to reverse a revenue shortfall in the agency's 7(a) program, according to Administrator Kelly Loeffler.

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Three steps banks can take to reverse the financial illiteracy crisis

ABA Community Banking

Banks are uniquely positioned to jumpstart a positive societal impact and improve the financial health of their communities. The post Three steps banks can take to reverse the financial illiteracy crisis appeared first on ABA Banking Journal.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w