2021

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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. The approach we took, and you’ll see in the presentation, are real-world examples of digital trends.

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P&G Reports 50 Pct Jump In eCommerce Sales, Sees Lasting Shift To Online

PYMNTS

On a conference call with analysts , P&G Vice Chairman, Chief Operating Officer and Chief Financial Officer Jon Moeller said the mid- to long-term impacts of the pandemic are accelerating top and bottom-line growth as the quality and relevance of its many brands resonates with consumers. “We Constructive Disruption.

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CUs Use AI, Cloud-Based Tools To Drive Member Engagement

PYMNTS

For more on these and other stories, check out the Trackers News & Trends section. The goal was to create virtual channels where members can interact using mobile and online banking, and its improved customer center. As members shifted to online and mobile app banking, CUs were forced to compete with tech-savvy competitors.

Tools 276
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Vindicia: Accelerating Subscription Growth In The New Normal

PYMNTS

Three trends will help subscription businesses meet these goals: bundling, enhancing the user experience and redoubled customer retention efforts. The recurring revenue bundle is one of the most powerful trends to achieve growth.

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How Financial Services Can Thrive After COVID-19

Banking Exchange

Brands across all industries need to be prepared for what comes next, especially when it comes to customer experience (CX) Retail Banking Risk Management Feature Financial Trends Lines of Business Feature3 Covid19.

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The Content Acquisition Strategy

South State Correspondent

If you want to get ahead of a trend, consider investing in content for your bank. Content is the new growth accelerator in banking and banks would be wise to start small now, experiment, and learn the ways of the future.

Strategy 150
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Rebeca Romero Rainey: Lead with purpose

Independent Banker

Consumers are demanding it from the companies with which they do business—so much so that in its Retail Trends 2021 list, Deloitte said it expects purpose to be as disruptive in the next 10 years as digital has been in the past 10. And their symbiotic relationship ultimately drives community bank performance. What you need to know.