Tracking The Trends That Shaped 2020’s The Digital-First Economy
PYMNTS
JANUARY 1, 2021
As told by Citi and GE , the pandemic prompted a massive online shift as stores closed and consumers became wary about venturing out. The year-over-year increase in cross-border online sales was even more dramatic in other regions. There was another inconspicuous but remarkable dimension to these trends, however.
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