Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

PYMNTS

DECEMBER 10, 2018

The year is 2007. Just like 2000, and then again in 2007 with the initial hype over decoupled debit. Getting consumers comfortable with those new experiences can only happen if consumers are comfortable that they are protected when they plunk in their payments credentials and click (or say) “buy.”. But even that has changed.

Branding 184

Branding Cards Payments New Jersey 184

PYMNTS

JANUARY 14, 2019

To save physical retail, anyone who wants to operate a physical store must convince consumers that it’s worth their time to—how’s this for an insight?—go Amazon started with zero customers, zero brand awareness and a very ugly website with a clunky user experience, by today’s standards. Not exactly a great user experience.

Retail 198

Retail Online Mobile Data 198

PYMNTS

JUNE 24, 2016

Netflix pre-2007 was a manual, paper-based system — relying entirely on manual shipping, manual returns and absolutely no customer self-service. But an interesting question was posed: Are lockbox operations an obvious target for receivables disruption? The Customer Experience.

Cards 109

Cards System Payments Technology 109

CB Insights

FEBRUARY 15, 2018

Though 401(k)s only account for $5.28T of assets (nearly 20% of total retirement savings in 2017), they have grown dramatically, up from 2% of total retirement savings in 2007. That said, these retirement vehicles are still vastly underutilized by employees due to high fees, poor user experience, and lack of education.

Management 50

Management Fintech Guidelines Strategy 50

Fintech Labs Insights

AUGUST 22, 2024

Back in the summer of 2007 we had a simple vision for the first Finovate event. eSelf.ai: Startup specializing in AI-powered self-help tools, gaining popularity, but facing challenges scaling operations. Glia: Expanded European operations, launched multilingual support for digital customer service. Debbie: Raised $2.7M

San Francisco 15

San Francisco New York San Jose Tools 15

CB Insights

OCTOBER 10, 2017

At the time of acquisition, it had 700,000 users and had processed about $12 billion in transactions since its launch in 2013. The key to Level Money’s user experience is that it gets people to offer actionable information about their personal finances their first time using the product. ” — BJ Fogg.

Tools 78

Tools Millennials US Maine 78