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Why the branch banking controversy will continue

Celent Banking

Between 2000 and 2010, US bank branch density grew from 230 to 270 branches per million. And, in some cases, the user experience is poor. Banking Retail Banking branch transformation Brett King digital banking Omnichannel online banking' I don’t think it will be defensible for very long. Let’s put it into perspective.

FDIC 100
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FUEL CYCLE Fuels B2C Relationships

PYMNTS

The data collected through these online communities gives brands the insights they need to make real-time decisions that serve the commerce king: the customer. We were at 73 people in 2010 but we quickly learned that personnel count isn’t an accurate measure of growth or success. — as if they were on a social network.

Branding 103
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OrderGroove Funds Frictionless Commerce With $20M Series C

PYMNTS

Founded in 2010, the company offers a SaaS-based subscription technology platform and builds tools for brands and merchants looking to add subscription services to their retail repertoire. Consumers no longer want to just be transacted with—consumers want to be in relationships with the retailers and brands that know them well.”.

Branding 100
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Stopping Faster Payments Fraud, Faster

PYMNTS

In the latest Data Drivers, Uri Rivner, head of Cyber Strategy and vice president of Business Development at BioCatch , stated that as countries around the world embrace faster payments, they may do well to heed some sobering statistics on fraud gleaned from the United Kingdom’s own experience. Data Point One: 300 Percent.

Fraud 101
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20 Banking Realities for 2020

Gonzobanker

In the years 2010-2020, new tech adoption transformed customer expectations. We are in the infant stages of integrating digital marketing and online origination. Today, most institutions generate fewer than 5% of deposit accounts online. We are entering the “tech decade” in banking. This must change from the top.

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How Have the Finovate Best of Show Winners Fared?

Fintech Labs Insights

Trust & Will: Raised $48M for its online estate planning service, showing robust growth and high customer satisfaction rates. SESAMm: Raised $55M, analyzes sentiment from online data for finance, growth driven by strong demand in fintech analytics. Finovate is currently an advertiser on this site. Debbie: Raised $2.7M

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Mobile UX: A First Look at “Second Look” Transaction Alerts from Capital One

Fintech Labs Insights

But it was practically a digital no-show for more than a decade, offering just a minimum level of functionality online. As recently as 2010 they were the last major bank to launch a native mobile banking app. It’s still a relatively manual user experience, especially if you want to dispute a charge.

UX 17