2015 Branding Customer Experience Security 
PYMNTS
SEPTEMBER 12, 2016
A study by Dotcom Distribution, a logistics and fulfillment firm, found that close to 90 percent of online shoppers consider delivery times central to their decision to shop with an eCommerce brand in the future. In 2015, 60 percent claimed that brand packaging affected their perceptions versus 68 percent in 2016.
PYMNTS
JULY 21, 2017
Retailers are working hard to not only adjust but also enhance the approach to securing and maintaining sales. Between 2015 to 2016, consumer expectations for multiple purchase options grew from 61 percent up to 74 percent according to Retail Systems Research’s 2016 Customer Experience/Unified Commerce Benchmark Survey.
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PYMNTS
DECEMBER 13, 2019
Pop-up bars, pop-up candy shops, pop-up hairdressers, pop-up sleeping pods, pop-up museums – since 2015, one can basically take any retail-connected noun, pair it with the word “pop-up” and have a better than 50/50 chance of finding a match somewhere in an American city.
PYMNTS
MAY 23, 2019
Consumers, he added, are accustomed to those experiences in the rest of their lives. While they continue to want the security and trust that brought them to their credit union relationship in the first place, their expectations for financial services now include seamlessness and speed. Optimizing Old Flows For New Consumers.
PYMNTS
APRIL 26, 2017
Between Q2 2015 and Q2 2016 alone, fraud attacks on luxury retailers went up by 87.2 For many luxury brands, Sebastiao said, losing some volume of sales to friendly fraud is a smaller concern than maintaining their brand value. As machine learning has evolved over the years, so has the level and type of fraud. he explained. “The
PYMNTS
OCTOBER 7, 2016
“Large global firms such as RBS and BNY Mellon already call Manchester home, and the city also holds the IT centers for other global financial services brands, such as Lloyds and Barclays,” Manchester’s Inward Investment Agency recently announced.
NCR
FEBRUARY 24, 2017
Brand exposure. The ATM channel offers a way for FIs to improve their brand exposure in areas that are hard to reach, or where they are not willing to consider a larger investment such as a branch. ” New customer experiences.
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