Who is Coming After Gen Z and What Will They Expect from a Customer Experience?
Perficient
AUGUST 31, 2020
What will they expect from an experience given how they grew up under the influence of Millennials (their parents)? We were promised these things by 2015. Accountability : loyalty will be given to brands that provide accountability at every level. But who are they? Most importantly, what are we going to call them??
Let's personalize your content