FICO

MAY 9, 2019

Congratulations to UBS Card Center on winning the Security Innovation of the Year award at the Retail Banker International Awards. UBS Card Center’s fraud team used the latest artificial intelligence and machine learning capabilities in the FICO ® Falcon ® Platform to stop 84 percent more fraudulent transactions last year than in 2015. “We

Innovation 40

Innovation Cards Security Fraud 40

ZootBlog

NOVEMBER 23, 2015

There are more types of financial fraud to manage than ever before—debit and credit card, check, online banking, electronic, ACH—the list goes on. An example is cross-channel or multi-faceted fraud, where information is gained in one channel and used to commit fraud in another, making it even more challenging to combat.

Fraud 60

Fraud Security ATM Online 60

PYMNTS

SEPTEMBER 17, 2018

HomeAway, which was acquired by industry giant Expedia for nearly $4 billion in 2015, owns and operates travel booking platforms, including VacationRentals.com, VRBO and several others. Building An Intuitive And Secure Experience. Fraud and compliance are challenges facing all eCommerce marketplaces,” he said.

Data 122

Data Analytics Security Payments 122

PYMNTS

NOVEMBER 3, 2017

Consumers have eagerly embraced the EMV chip, believing it to be more secure, but merchants have not been so quick to open their arms to the new method, even after the 2015 fraud liability shift went into effect. In the event of a chargeback, the party supporting the most secure technology for the fraud type prevails.

Payments 109

Payments Cards Fraud Customer Experience 109

PYMNTS

DECEMBER 20, 2019

Digital disbursements have consumer advantages, but compliance and data security challenges may disincentivize legal firms from following DoNotPay’s lead. Breaches give consumers pause when they consider sharing their information, and legal firms look to create more secure avenues for the user details kept on file for claims.

Security 130

Security Innovation Data Payments 130

PYMNTS

JUNE 3, 2016

These days, retail merchants must reach customers, both in-store and online, securely and conveniently. The challenge for the last year has just been educating our customer base. So that’s a really big, important part of us preparing our customers for the new realities.”. The four recent payments revolutions.

Retail 100

Retail Apple Fraud Online 100

NCR

FEBRUARY 17, 2017

Multichannel is about offering as many customer touchpoints as possible and can involve different strategies for different channels. Omnichannel is more focused on unifying the customer experience across all channels. million in 2015. Both approaches recognize the importance of consumer choice.

ATM 85

ATM Mobile Strategy Fraud 85

ZootBlog

JANUARY 14, 2016

In 2015, I predicted it would be the year banks took back banking. They forged partnerships with companies that have come to be known as disruptors in our industry, gave mobile banking new meaning, and focused on creating a great customer experience. That was certainly true for our clients. Getting back to our roots.

Innovation 73

Innovation Industry blockchain Customer Experience 73

PYMNTS

FEBRUARY 25, 2020

“When we saw the trend [of] customers using these third-party apps, we, too, wanted to compete in this space by giving our customers a very similar P.F. Chang’s experience.”. Chang’s rolled out its mobile ordering app in August 2018, but its rewards program has been in place since July 2015. French noted that P.F.

Security 140

Security Mobile Chicago Trends 140

Fintech Labs Insights

MAY 12, 2015

This post is part of our live coverage of FinovateSpring 2015. Cardless Cash protects customers with biometric security and eliminates skimming fraud risks associated with plastic cards. Cardless Cash protects customers with biometric security and eliminates skimming fraud risks associated with plastic cards.

ATM 12

ATM Jacksonville Mobile Florida 12

CB Insights

APRIL 10, 2019

The biometric software behind facial recognition applications can identify facial structures, contours, and expressions, making it a no-brainer for security and identification purposes. Banks are beginning to use facial recognition as secure login tools for customers using their online banking sites and apps.

Industry 78

Industry Examples Security Technology 78

CB Insights

FEBRUARY 13, 2020

These APIs handle everything from acceptance and processing to settlement and reconciliation, while ensuring compliance and security. Fraud prevention tools. Additionally, the company must underwrite risk, and is on the hook in the event of fraud or returned items. Funding, valuation, and investors. Leadership and board members.

Online 98

Online Company Retail Payments 98

Fintech Labs Insights

SEPTEMBER 15, 2015

But fraud is also increasing at alarming rates. In this session with Nexmo , learn how cloud communications tools are being used to significantly decrease fraud, protect user identity, and boost overall customer experience. Learn how cloud comms APIs can help you increase security without compromising user experience.

User Experience 12

User Experience Fraud Bitcoin Customer Experience 12

Fintech Labs Insights

OCTOBER 20, 2020

Cirrus Secure 7-minute demo @FIS Fintech Accelerator Demo Day. Cirrus Secure. Description: Secure document portal for lenders. Description : Platform for improving the collections process and customer experience. Founded: 2015. Key customers: – Synchrony – Mastercard. HQ: Denver, CO. Founded: 2014.

Fintech 15

Fintech San Francisco NJ Arkansas 15

FICO

MAY 1, 2020

And how will banks increase their fraud protections?”. Why P2P Payments Need Fraud Protection. The Journal article also quotes a Square study that found, in January through March of 2019, consumers used cash in 37% of transactions under $20, compared with 46% in 2015. How Banks Can Protect against P2P Fraud.

Fraud 69

Fraud How To Payments ATM 69

Fintech Labs Insights

OCTOBER 24, 2016

The facial recognition technology combines with Netverify’s Face Match and ID verification functionality to provide financial services companies, banks, and other businesses with a greater ability to prevent digital fraud. Also in October, Novum Bank selected Jumio’s Netverify to accelerate its client onboarding process.

Millennials 12

Millennials Survey Customer Experience Fraud 12

William Mills

MAY 10, 2016

They offer chat bots for customer support, with the ability to create custom bots. One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. They use Natural Language Processing algorithms for the customer interaction. Qumram – @QumramAG – [link].

San Jose 40

San Jose Customer Experience Mobile social media 40

PYMNTS

OCTOBER 6, 2017

In a state of constant change, how does an online retailer ensure it is keeping up with the best customer experience, security, payments solution or fulfillment process? Our fraud prevention colleagues at merchants don’t talk as much about what their specific role is for fraud prevention,” Kothari explained. “Our

Retail 109

Retail Fraud Customer Experience Management 109

Javelin Strategy & Research

MAY 22, 2015

The last section even hints at a foreboding plot device underlying the 2015 sleeper hit Ex Machina. But that trepidation is holding the industry back from a great opportunity to move beyond traditional security and balance alerts. Google made forays into shopping and payments.

Fintech 40

Fintech Google Cards Fraud 40

Fintech Labs Insights

SEPTEMBER 29, 2016

A Best of Show winner from FinovateEurope 2015 , Jumio fell on challenging times this spring when it filed for Chapter 11 protection. Here’s what CEO Stuut had to say about his company, its current initiatives, and what we can expect from the Palo Alto-based security specialist in the months and years to come.

Security 12

Security Mobile Industry Knowledge Base 12

William Mills

SEPTEMBER 9, 2016

I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

MAY 11, 2016

It’s all done through the smartphone, with bank-level security. Chip card reader for when customers are shopping online to improve security. Customers can store all of their online profiles in one secure location to improve user experience. Adds in Social security. Lots of useable data. ^KT.

Video 40

Video Mobile social media Analytics 40

William Mills

MAY 11, 2016

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. This is a very sophisticated fraud detection technology! ^SR.

Video 40

Video Lending social media Analytics 40

FICO

MARCH 6, 2020

With the acquisition of Tonbeller in 2015, FICO expanded its fraud portfolio and moved into the growing market for financial crime and compliance solutions to bring the benefits of advanced analytics to a field dominated by rule-based systems. Fraud and money-laundering are closely connected. However, this has changed over time.

Compliance 81

Compliance Technology Fraud Analytics 81

Gonzobanker

OCTOBER 6, 2015

The EMV cards will be flying through the mail for the remainder of 2015 and 2016 just in time for bankers to tackle the serious strategies around the new world of CNP. Fight the good fight to build a kick-butt payments self-service experience. Shift your battle plan with the shift in fraud.

Cards 60

Cards Fraud Apple Google 60

CB Insights

JUNE 5, 2019

Biometric technology such as facial recognition can quickly and accurately identify individual people and their emotional state, making it a powerful tool for ensuring security and preventing fraud. Energy companies are leveraging facial recognition for security, payments, and driver health.

Technology 78

Technology US Company Security 78

CB Insights

AUGUST 23, 2018

ChasePay was introduced by JPM in late 2015. “There’s no network fees, no merchant-acquiring fees, we will not charge them back for fraud once we’ve approved a transaction, and we will also give them the opportunity to drive down further their cost of acceptance based on how much volume they do with Chase.”

Cards 76

Cards Mobile Strategy Branding 76

Fintech Labs Insights

JULY 22, 2015

Why it’s a must-see: For banks: FIs can get an open platform that is truly able to deliver a superior customer experience, while at the same time offering full control to manage and maintain; they’re not locked into any vendor. Blockcypher will explain how Bitcoin and block chains enable programmable money.

San Francisco 12

San Francisco Video Fintech Data 12

William Mills

SEPTEMBER 7, 2016

03:04 pm Experian Fraud & Identity – https://www.experian.com/decision-analytics/identity-and-fraud/fraud-and-identity.html – @Experian – Adam Fingersh – GM and SVP, Fraud and Identity Solutions & John Sarreal. Also a pretty good customer experience. 18M Series C on June 23, 2015.

Mobile 40

Mobile Cards Fraud Data 40

Gonzobanker

DECEMBER 19, 2022

In January, we were discussing crypto and the need to formulate customer crypto strategies. In December, the founder and CEO of Crypto Exchange company FTX was arrested in the Bahamas (yah, don’t ask) and charged with fraud and conspiracy. The Smarter Bank Customer Experience Award.

Community 216

Community Fintech Industry Innovation 216

CB Insights

MAY 15, 2019

Companies are turning to accelerators, funds, and labs to try to find the next big thing that will reduce fraud, speed up transaction times, and catch on with consumers. Founded: 2015. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

FEBRUARY 8, 2018

In this live briefing, we’ll look at the technological advancements that are reshaping various aspects of e-commerce ranging from supply chain to customer experience and last mile delivery. upgrading the In-store experience. E-Commerce: 2018 Trends and Beyond. First Name. Get the Briefing. While Cypheme ($1.3M

Trends 50

Trends Industry Branding Online 50

PYMNTS

APRIL 27, 2016

For Ziolkowski, who was tasked with building out the company’s fraud risk management program, offering paperless tickets and transactions meant progressing beyond “first generation fraud prevention tools” toward more sophisticated solutions using multi-factor authentication. According to the study, Amtrak saw a 2.4

Training 100

Training Fraud Security Tools 100

Fintech Labs Insights

SEPTEMBER 1, 2015

To whet your appetite for two days of fintech innovation, we’re releasing the full and final lineup of presenting companies for FinovateFall 2015. BehavioSec enhances security without impacting the user experience. SaleMove’s vision is to meet and exceed the in-person customer experience online.

Company 12

Company Software Analytics Mobile 12