The top trends in retail banking innovation
Chris Skinner
OCTOBER 4, 2017
I get lots of input from many sources, and one of the ones I like is the innovation survey of banking produced annually by EFMA with Accenture.
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Chris Skinner
OCTOBER 4, 2017
I get lots of input from many sources, and one of the ones I like is the innovation survey of banking produced annually by EFMA with Accenture.
PYMNTS
JANUARY 21, 2020
And nowhere is that aphorism better illustrated over the last decade than with the statistic that more than 90 percent of all retail sales took place at brick and mortar stores. It gave retailers the illusion that digital was the retail cart driven by the physical store horse. Testing Innovation .
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PYMNTS
AUGUST 26, 2019
Pretty much everyone needs medicine at one or another, and that need is helping to drive retail innovation and attempts at disruption in the pharmacy business. The news represents the biggest round of store closures for Walgreens since 2015. But innovation efforts continue for retail pharmacy operations.
PYMNTS
NOVEMBER 19, 2019
In retail, the Flat Tummy Instagram brand was able to make an effective algorithm that could accurately predict the effect an influencer would have on pushing its line of teas. 500,000: Number of Instagram followers Flat Tummy had on its own in 2015. All this, Today in Data.
Bank Innovation
MARCH 13, 2017
How do you choose where to focus your innovation team? Floyd, who joined Wells Fargo in 2015, has worked in the tech industry for more than 30 years, and for companies like Intuit, eBay, and IBM. Marie Floyd, senior vice president of digital customer experiences for Wells Fargo, has some tips. In her time at […].
CB Insights
JANUARY 6, 2019
The impending “death of retail” has been projected for decades. But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report.
Accenture
NOVEMBER 11, 2019
When I look at the retail payments market, I see all the attributes that any strategist worth his salt would love: It’s large, growing, profitable and accessible. The North American retail payments market is $300B and has grown at a 6 percent CAGR between 2015 and 20181, generated strong margins and has contributed significantly to….
PYMNTS
NOVEMBER 20, 2019
2015: The year Eat Your Coffee launched as a business. And in seasonal commerce, Santa has evolved as more holiday shopping goes digital, although privacy laws threatened a Christmas tradition at a market in Bavaria. All this, Today in Data. 2013: The year Salvador Nissi Vilcovsky and Ofer Saban co-founded MemoMi, their smart mirror product.
Celent Banking
MARCH 16, 2015
This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. The retailer combines the in-store and app experience to enhance the customer buying process. Banking Events Retail Banking American Banker ecommerce merchant-funded rewards mobile banking Omnichannel payments Trends'
PYMNTS
JANUARY 8, 2020
Auto sales are driving retail trends, as online marketplace and auction site eBay has released a new eBay Motors app. Data: 2015: The year the previous eBay Motors app was discontinued. At the same time, Carvana , a firm that allows consumers to browse and purchase vehicles online, has added a new virtual financing option.
PYMNTS
SEPTEMBER 6, 2017
But what hasn’t been so deeply explored is how that technology can help food producers and retail firms collaborate more deeply, helping both succeed and strengthening the industries that power them. In 2016, overall retail sales climbed just 2.1 In 2016, overall retail sales climbed just 2.1 Merits Of The Collaboration.
PYMNTS
NOVEMBER 14, 2019
It’s easy enough to think of small businesses as not being particularly innovative – and even to find data to back up that claim. In fact, on the zero to 100 scale offered by the Readiness Index, small businesses underscore large firms in terms of digital innovation adoption by over 20 points. Assortment as a Service.
PYMNTS
SEPTEMBER 3, 2019
Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .
PYMNTS
JUNE 7, 2019
Forget millennials, that consumer segment that is blamed for the downfall of most everything while also being the target of many innovative efforts. Single consumers are a force of nature as well when it comes to retail. At least that’s the case when talking about toilet paper – specifically, the Charmin Forever Roll. Shifting Tide.
PYMNTS
JULY 30, 2019
One of the biggest retail stories as we head into 2020 is how India is a battlefield of digital commerce, along with a hotbed of retail innovation. The eCommerce retailer is said to be working with Catamaran and has started hiring workers for the operation per unnamed sources, Reuters reported. Amazon’s Moves.
PYMNTS
NOVEMBER 13, 2019
Sustainable notions of commerce are moving ever more to the forefront of retail, and judging by shifting consumer trends — especially the preferences of younger consumers coming into their own — you can bet the trend will only get more intense in the coming years. And recent retail innovations would seem to bolster that point.
PYMNTS
JULY 25, 2019
Recent days have brought new evidence of the importance of robust loyalty and rewards problems in retail, an areas of ongoing innovation, and a way for merchants of all types to stand apart in a fiercely competitive industry. Retail Card Programs. The move adds to Trax’s stable of retail tech.
PYMNTS
OCTOBER 21, 2019
Everyone needs shoes — and that need helps drive innovation in an important sector of retail. The most expensive $50 option takes off around $10 per pair of Nike shoes purchased (as the average retail price is $60). Marketplaces, too, are taking a role in footwear retail. Powerful Engine. Marketplace Push.
Bank Innovation
AUGUST 3, 2017
It first arrived on the continent in 2015. The POS payment gateway provider has partnered with Ant Financial in order to integrate the AliPay service with European acquirers, the companies announced today. This marks an expansion for AliPay in Europe. With the partnership, AliPay will […].
PYMNTS
OCTOBER 11, 2019
Brick-and-mortar retailers are creating next-generation stores that incorporate interactive features into their designs with the help of technology. These analytics will be leveraged to improve the customer experience across all channels,” according to the retailer. The move could help the retailer bring in a younger demographic.
PYMNTS
NOVEMBER 8, 2019
Innovations — some more fantastical than others — keep emerging, though. The technology gives users greater convenience and security when shopping at mainstream retailers. Biometrics in retail could be just the beginning. There is speculation about the role digitally-read emotions could play in payments and retail.
PYMNTS
JANUARY 31, 2020
It’s an industry that has — and continues to — shift quickly from its brick-and-mortar roots to an often innovative eCommerce experience. Eyeglasses are not a want, of course, but a need — and that provides ample opportunity for all types of businesses involved with this particular category of retail. But it’s a double-edged sword.”.
PYMNTS
NOVEMBER 22, 2018
In 2015 The Guardian advised that we should all take our Thanksgiving turkey and “ throw it in the garbage ,” prompting us to admire the temerity it takes for a group of Englishmen to offer instructions on a holiday they do not actually celebrate. There isn’t a lot of room to really innovate the Thanksgiving turkey. Or is there?
PYMNTS
APRIL 25, 2016
Internet advertising was a disruptive innovation when the industry was formed,” says David Silverman, partner, PwC US. Twenty years later we still see double-digit growth rates, including 20% in 2015. The report further noted ubiquity of access to consumers as a chief selling point of mobile advertising.
Banking 2020
JANUARY 15, 2015
The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. Payment disruption and innovation.
PYMNTS
NOVEMBER 14, 2019
The latest example of the power of those digitally-enabled innovative efforts comes from online freight marketplace operator Convoy. Founded in 2015, Seattle-based Convoy is among the biggest operators of online marketplaces that match truckers with shippers needing to move cargo,” the report said. Rowe Price Associates. Uber’s Move.
PYMNTS
AUGUST 7, 2019
Those two retail trends have recently collided in Southeast Asia, where Carro, an automotive marketplace and financing provider, reportedly has bought Jualo, an online marketplace for used goods from some 300 product categories. The deal is not the only recent news involving the online retail sales of automobiles. Retail Waste.
PYMNTS
JUNE 13, 2018
Amazon is replacing some of its retail veterans with software that predicts what shoppers want and how much merchants should charge for it. The shift to automating retail team jobs started several years ago with an initiative called “hands off the wheel.”
PYMNTS
AUGUST 1, 2017
To say direct-to-consumer retail practices have had an impact on the manufacturing industry would be an understatement. With eCommerce a major proponent of the direct-to-consumer (DTC) channel and showing no signs of slowing down, the retail industry landscape has been forever changed. billion in 2015 and up to $16 billion by 2020.
PYMNTS
MARCH 18, 2016
billion in 2015, while net shareholder profit sank 4.6 percent more revenue in 2015 than the year before. The changes happening [in] retail are impacting everyone along the value chain,” Fung said, according to FT. On a recent earnings call, the supplier with international reach announced that its revenue had dipped 2.4
PYMNTS
JUNE 5, 2020
The world of retail might not be quite getting back to normal, but people are starting to pick up some pieces of their old day-to-day lives again. A few big-ticket purchases of digital apparel retailers like ModCloth and Bonobos didn’t turn out as planned. Innovation Add-On of the Week: Amazon Embraces Supply-Chain Blockchain .
PYMNTS
JUNE 15, 2016
” That’s been a law of the natural retail world for as long as head-to-head competition has been the means by which one brand sinks and another brand swims. And like Walgreens is now painfully aware, sometimes the mad dash to gobble up innovative startup partners can lead merchants down a dark path.
PYMNTS
AUGUST 11, 2016
Back-to-school shopping has started earlier than usual this year, and retailers have Amazon to thank. According to a report, shoppers took advantage of Amazon’s Prime Day to stock up on back-to-school supplies, which is leaving retailers playing catch-up if they want to cash in on what is a lucrative time of year for them.
PYMNTS
DECEMBER 30, 2016
This year has been big for retail — big on change, innovation and some surprises along the way. Consumers flocked to online and mobile commerce , robots rose in food and consumer goods , and brick-and-mortar stayed relevant with retail experimentation — pop – ups , flash sales , store-in-store and showrooms.
PYMNTS
JANUARY 7, 2020
The app is a replacement for the previous eBay Motors app, which was discontinued in 2015, and it’s available in the U.S. Financing is also part of the new wave of innovation in this area. for both iOS and Android. New Financing.
PYMNTS
MARCH 9, 2017
The idea is that through our LP base, we bring together different parties with unique interests to move innovation forward.”. in the summer of 2015, was designed to make it easier for startups to get their feet off the ground by tapping into Amazon’s resources and distributing products to reach Amazon’s global consumer base.
PYMNTS
FEBRUARY 19, 2019
Account takeovers are becoming bigger business for criminals — or, at least, the business of preventing account takeovers in the digital retail and payments realm is becoming an increasing focus of companies and security experts. Castle, founded in 2015, said it has raised $9.2 Fraud Prevention Innovation.
PYMNTS
MAY 4, 2019
The realm of quick service restaurants (QSRs) is and actually always has been a pretty innovative space. In the modern digital era of QSR, it is almost impossible not to mention Starbucks and its myriad contributions to innovation — including the first really successful launch of a mobile wallet product in the U.S.
Bank Innovation
APRIL 13, 2018
The Toronto-based startup, which demoed at Bank Innovation 2015 in Seattle […]. Its engineers were also looking for a side project. What they came up with was a way to make billpay easier, and a bot, called Kbot, to smooth the way.
Celent Banking
FEBRUARY 14, 2017
Most retail deposits still take place at the branch. It was truly exciting, with Q4 2016 m-commerce spending up 45% over 2015! And, with two decades of e-commerce, total digital commerce comprised just ten percent of total commerce in 2015. Most Retail Deposits Still Take Place at the Branch.
PYMNTS
JUNE 1, 2016
It might have been enough for retailers to have come to a collective agreement last year that consumer demand for express delivery was here to stay, but the pressure of keeping shelves stocked has turned some old friends against each other. After all, it’s a dog eat dog world, and retailers are making sure their suppliers know it.
PYMNTS
JUNE 3, 2016
These days, retail merchants must reach customers, both in-store and online, securely and conveniently. According to Dasilva, the past decade-plus has brought three major payments revolutions, each of which shook the retail industry. There’s increasingly less middle ground between getting omnichannel right or fading into oblivion.
NCR
OCTOBER 13, 2017
One innovation that demonstrates what can be achieved when the mobile and ATM channels are brought together is Mastercard’s Cash Pick-Up. The service will be piloted in the US in the fourth quarter of 2017, before being made available at retail stores across the country from the beginning of 2018.
PYMNTS
JANUARY 15, 2018
It also explains why some innovations in payments have been met with open arms by consumers and others given the cold shoulder. In fact, we’re seeing it happen in a variety of retail, banking and broader commerce pilots and prototypes today. In 2015, these two researchers went back into the lab to dive deeper. Here’s why.
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