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Tencent WeChat and WeChat Pay

Chris Skinner

WECHAT MARKETING IS DEAD THESE ARE JUST SOME OF THE SILLY THINGS WE CAN EXPECT MEDIA TO START SAYING ABOUT WECHAT IN THE NEXT 12 MONTHS. EVERYTHING IS WITH USER VALUE IN MIND. THE VALUE TO THE USER IS THE FIRST PRIORITY.” IN THE SAME WAY THAT AMAZON IS RELIGIOUS ABOUT THEIR CUSTOMER EXPERIENCE.

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Are Retailers Missing Out On ‘Supershoppers?’

PYMNTS

As the 2016 holiday season quickly approaches, how can retailers keep up with the pace of these supershoppers? If the latest The State of the Mobile Experience Report from PointSource is any indication, then merchants may still have a long way to go.

Retail 100
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AdoreMe: Giving Lingerie A High Tech Touch

PYMNTS

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. and Europe, with revenues growing from $1 million in 2012 to $84 million in 2016. Adore Me is ranked No.

UX 210
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FinovateSpring 2016 Live Blog – Day 2

William Mills

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. Customers can store all of their online profiles in one secure location to improve user experience. What’s the market strategy? Walk through the purchase experience. We spent a lot of time making a great user experience.”.

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Why getting digital banking right could prove vital in the Gulf

NCR

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. The United Arab Emirates (UAE) is one key market where this trend of overbanking is particularly notable. Digital demands.

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Finovate Debuts: Moonraft Innovation Labs

Fintech Labs Insights

Not a stranger to banks’ needs, Moonraft Innovation Labs spent six years in partnership with financial institutions across the globe to help them deliver an enhanced customer experience. During this time the company realized how banks struggle to keep up with the pace of customer expectations in innovation.

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Finovate Debuts: How the Kore Bots Deliver More than Your Average Chatbot

Fintech Labs Insights

At FinovateSpring 2016 the company showcased Kore Bots , chatbots that deliver alerts, perform tasks, interact with customers, and generate reports. The bots offer an inexpensive way for a bank to interact with both employees and customers in a human-like way, making person-to-system interactions more conversational.