PYMNTS

MAY 30, 2016

And to make sure that everyone starts off 2016, Part II on the same footing, we thought we would bring you a few of the top trending stories, as well as hot data/research topics, that will give you a head start on that all-important planning for 2016 and beyond. Store Front Business Index: Main Street USA, A-OK? Are SMBs Ready For EMV?

Trends 100

Trends Retail Fraud Mobile 100

PYMNTS

AUGUST 15, 2017

The growing popularity of mobile order-ahead is hardly news in the restaurant industry, where customers — especially millennials — crave the convenience, speed and personalization of a mobile ordering experience both in quick-service restaurants (QSRs), coffee shops and fast-casual dining environments.

Mobile 193

Mobile Millennials Survey Technology 193

PYMNTS

JANUARY 16, 2020

As the travel industry shifts into higher digital gear, and increasingly responds to the needs and desires of new consumer groups — millennials and Gen Z among them — some players are getting left behind and making their way into the history books. That’s the general case with travel search startup Hipmunk.

Millennials 142

Millennials Meeting Innovation Mobile 142

PYMNTS

FEBRUARY 13, 2017

million last month to purchase the retail condo housing Murray’s flagship store, affiliated classrooms, as well as its catering and event operations. Murray’s former owner, Rob Kaufelt, will reportedly remain as a strategic adviser, and the team leading the New York City operation will largely remain unchanged. percent of U.S.

New York City 123

New York City Millennials New York Online 123

PYMNTS

JUNE 7, 2017

According to a press release , the percentage of consumers using mobile pay rose significantly from late 2015 to late 2016, growing from 22 percent to 28 percent. Consumers are living more digital lives, and that is being reflected in the way they pay,” said Mark Ernst, chief operating officer at Fiserv.

Survey 115

Survey Mobile Millennials Cards 115

PYMNTS

OCTOBER 6, 2019

After the acquisition, ModCloth will continue to operate out of its current operational set up, with Go Global Retail investing in its digital capabilities including artificial intelligence and predictive analytics. Walmart acquired the assets and operations of ModCloth in March 2017 for an undisclosed amount.

Retail 129

Retail Branding Strategy Digital Strategies 129

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

FEBRUARY 9, 2018

With room for new establishments, malls operators are redesigning their spaces to make room for consumer experience spaces like restaurants and gyms. They key for mall operators is to focus on tangible experiences — like dining out with friends or family — that eCommerce retailers like Amazon can’t deliver in a package. In the U.S.,

Millennials 116

Millennials Retail Study Operations 116

PYMNTS

JANUARY 18, 2019

Smart trash receptacles are already being used to alert sanitation crews where trash collection services are needed, allowing them to adjust their routes and operate in a cost-effective manner. As the millennial population grows, the implementation of smart city technology will accelerate. Paving Smart City Pathways With Digital IDs.

Millennials 198

Millennials Tools Wyoming Idaho 198

PYMNTS

NOVEMBER 5, 2018

Whether through buy-online, pickup in-store programs or other efforts that mix the digital and physical sides of retail, consumers are responding to that combination — and that especially includes millennial shoppers, Schreiner noted. It’s easy to overestimate millennials’ engagement with technology,” he said.

Retail 179

Retail United States Millennials Online 179

PYMNTS

DECEMBER 14, 2018

That wasn’t perhaps the most surprising news, given how Amazon keeps taking control of more logistical and delivery operations — an effort that many observers expect will eventually include the eCommerce operator competing head-to-head with UPS and FedEx. That’s one take on the news Thursday (Dec. billion in capital. households.

Retail 197

Retail Millennials Capital Operations 197

Bank Innovation

APRIL 17, 2017

And, according to the 2016 edition of PwC’s Employee Financial Wellness Survey , financial stress is on the rise, with Millennial’s typically in worse shape with regards to their personal finances than previous generations.

Fintech 268

Fintech Innovation Survey US 268

PYMNTS

DECEMBER 9, 2019

Macy’s is partnering with the female-led millennial venture capital fund SoGal Ventures to launch an in-store initiative focused on women-owned businesses, Macy’s said in a press release on Thursday (Dec. SoGal was co-founded by Pocket Sun and Elizabeth Galbut in 2016 and is headquartered in New York City. Asia Pacific and Europe.

Las Vegas 136

Las Vegas San Antonio New York City Detroit 136

PYMNTS

FEBRUARY 27, 2019

But Google (and other) search algorithms have developed over the years so that search results more regularly reward strong, unique, credible content — SEO experts can attest to that — which in turn has forced eCommerce operators to up their content games. consumers in 2016, down from the peak 19.6 billion catalogs were sent to U.S.

Retail 214

Retail Online America Millennials 214

PYMNTS

JANUARY 20, 2017

To combat 2016’s considerable slowdown in the grocery market as sales continue to move online, many grocery stores have started introducing grocerants. There isn’t a solution on the market for grocerant operations. It’s being replaced with millennials popping into stores infrequently to buy specific goods.

Online 100

Online Millennials Analytics System 100

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Mobile 45

PYMNTS

DECEMBER 22, 2016

PYMNTS.com spoke with Britt in June about how digital banking is appealing to millennial customers. As 2016 wraps up, PYMNTS reconnected with Britt to reflect on the year in banking and look ahead to what 2017 could have in store. The millennial advantage. Doing what the big banks won’t?

Millennials 100

Millennials Digital Banking Mobile Industry 100

PYMNTS

JULY 29, 2016

A report presented at the 2016 Annual Meat Conference found that while just 3 percent of consumers had purchase meat products from a dollar store in 2015, that figure spiked to 7 percent for 2016. First: The normally fickle American shopper has shown a greater proclivity for cheap meat over the expensive stuff.

Millennials 100

Millennials Retail Conference Community 100

PYMNTS

JUNE 28, 2019

According to the new Mobile Order-Ahead Tracker , the volume of food and beverage orders placed via mobile apps grew by 130 percent between 2016 and 2018. More than one-third (38 percent) of all restaurant visits are enhanced by mobile devices, while for millennials, mobile devices were used by the majority (53 percent) of respondents.

Mobile 138

Mobile Millennials Online Payments 138

PYMNTS

APRIL 25, 2019

In 2016, eGaming was a $493 million industry, and in 2017 (the last year for which data was available), that had jumped to $655 million. These are particularly popular among Gen Zers, the up-and-coming generation that is starting to nudge millennials out of the headlines. Most estimates for 2018 are around $900 million.

Retail 166

Retail America Video Millennials 166

PYMNTS

JANUARY 21, 2020

One of the biggest questions that promises to play out in the larger world of restaurants — whether quick-service operations or others — is who will ultimately own their customers, and whether those businesses can get them back once they are lost to third-party delivery services and aggregators.

Mobile 148

Mobile Trends United States Online 148

PYMNTS

MARCH 14, 2017

Souq.com became one of the highest-valued internet companies in the Middle East after a $275 million round of funding in 2016. Stateside, the coveted millennial market accounted for the largest share of online apparel revenue in 2015 and 2016, according to insight from market research and analytics firm Slice Intelligence.

Millennials 100

Millennials New York City Retail Online 100

PYMNTS

JUNE 18, 2019

Then it reportedly pivoted again into the organization and operation of streaming tournaments. eGaming was a $493 million industry in 2016, and that had increased to $655 million in 2017 (the last year for which data was available.) Through its last pivot, the company attempted streaming services for players of eSports.

social media 108

social media Millennials Video Report 108

PYMNTS

FEBRUARY 27, 2018

The launch, growth and operations of Allswell will be overseen by brand president Arlyn Davich, a seasoned entrepreneur with a decade of CEO experience backing his leadership. Walmart now seems to be going a similar route with its very own mattress-in-a-box. In addition, Allswell is not an acquired brand but homegrown by Walmart.

Branding 108

Branding Leadership Millennials Retail 108

PYMNTS

AUGUST 16, 2018

Younger consumers are leading the way when it comes to online bill payments, with 61 percent of those payments coming from millennials. online bill payments made by consumers in 2016 were conducted via biller-direct sites, up from 62 percent in 2010. Another online bill payment trend is a move away from banks for those transactions.

Industry 105

Industry Payments Online Boston 105

PYMNTS

FEBRUARY 27, 2018

million cars, trucks and SUVs under lease agreements by the end of 2016 (the last full year for which data is available). Edmunds data further indicates that the market is increasingly driven by millennial consumers, who hold 12 percent of those leases. In fact, 70 percent of millennials say they downright hate it.

Millennials 100

Millennials Trends Data Marketing 100

Abrigo

SEPTEMBER 25, 2015

The gender wage gap is still a hot button topic, especially as the 2016 election race heats up. For more advice on solving staffing issues, read, attracting and retaining millennial talent. This blog post was written by Heidi Wilson , Director of Operations at 2020 Group USA.

Mississippi 150

Mississippi Leadership Millennials Taxes 150

PYMNTS

FEBRUARY 27, 2018

These solutions could shift the way national security agencies in several countries operate, or force employers to change how they authenticate and identify their employees. As more millennials enter the workforce, passwords are going out the door. News From the Digital ID Space. The effectiveness of the U.S.

Security 110

Security Report National Millennials 110

PYMNTS

DECEMBER 14, 2016

In a press release, Socure said it will use the capital to scale operations, accommodating the 300 percent growth it has seen in 2016. Socure, a digital identity verification technology company, announced Tuesday (Dec. Socure said the funds will enable the company to more quickly innovate its digital identity verification platform.

Fraud 100

Fraud Compliance Capital Leadership 100

PYMNTS

MAY 4, 2017

billion in Q4 2016, the first full quarter of Same Day ACH Credit availability. While other services, including Zelle and Splitwise, allow users to divvy up expenses, they lack a social media element that millennials have come to enjoy. Venmo has a reputation for being popular among the millennial generation.

social media 104

social media Payments Millennials Mobile 104

PYMNTS

JANUARY 21, 2020

Take one older example: K1 Investment Management back in 2017 said it would use a $125 million investment to merge Nexonia, ExpenseWatch and Tallie all under the Certify brand, following the 2016 merger of Tallie and Nexonia. But millennials are hardly the only force for change in the broader travel industry. That’s not all.

Innovation 101

Innovation Millennials Trends Examples 101

PYMNTS

JANUARY 2, 2017

In 2016, the PYMNTS.com Tracker series kept tabs on practically everything within the payments and commerce ecosystem, from A to Z (that’s ACH transfers to Ziosk). From using virtual reality to overhauling the retail industry to shifting trends in cross-border payments, here are some of the highlights from our 2016 Trackers.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

AUGUST 1, 2019

“I really think the genesis of that is coming from millennials. And millennials are a very interesting group to watch. s first microtel in 2016 — Hotel Hive. Because if the term ‘less is more’ ever really made sense, it is for this generation. And candidly, they’re right,” Jim Abdo told The Washington Post.

Washington 109

Washington New York Millennials United States 109

PYMNTS

APRIL 19, 2018

The company has shuttered hundreds of stores — with hundreds more to go in 2018 — and laid off a staggering number of workers as it has moved to streamline its operations. It’s an outlook consistent with her move in delivery kits (Marley Spoon) in 2016. What Martha Brings to Macy’s (and Vice Versa) .

Millennials 101

Millennials Branding Retail Online 101

PYMNTS

SEPTEMBER 25, 2017

Last week, along with its launch of the new operating system iOS 11 , Apple rolled out a whole new design for the iOS App Store. smartphone owners now download a grand total of zero apps per month, and most new app downloads are (unsurprisingly) concentrated in the millennial demographic. In 2016, that percentage dropped to 0.05

Google 169

Google Apple Software blockchain 169

PYMNTS

FEBRUARY 27, 2018

In all, it operates in 400 cities in North America and reveals all the choices a consumer has for a ride — giving exposure to smaller rideshares, as well as Uber and Lyft. Whipster seeks to serve a variety of riders, including millennials who’re looking for a new way to get around cities. Target Market. They don’t want cars.

Tampa 103

Tampa Millennials San Diego Illinois 103

PYMNTS

MAY 19, 2016

Housing mini Sephora stores within the department store chain’s larger footprint has allowed the retailer to both attract a younger (read: millennial), more product-savvy beauty consumer, while introducing its core customers to new products and brands. The strategy is also a win for the business, operationally speaking.

Retail 100

Retail New York City Strategy Millennials 100