PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

MAY 22, 2017

Capturing the ever-changing mindset of millennials can seem like a continual headache for retailers. From sales shifting to more online shopping to more integrated in-store demands, the retail world has been refining its approach to attract and maintain tech savvy shoppers.

Millennials 100

Millennials social media Retail Online 100

PYMNTS

MAY 24, 2016

Millennial moms have been written about fairly exhaustively. Millennials, that precious group of consumers aged 18-34, are no longer merely a trendy demographic. But for all the time wondering about mom, very few have wondered what the world of the millennial dad shopper is — mostly because men stereotypically don’t like to shop.

Millennials 100

Millennials Portland Retail Study 100

PYMNTS

MAY 9, 2017

Millennials are officially the largest generation with its 75.4 As such, it should come as no surprise that retail brands are taking this into consideration with future strategic business moves. With its eyes set on luring in millennials to its brand, Coach is looking to acquire Kate Spade for $2.4 million baby boomers.

Millennials 100

Millennials Branding Course Retail 100

PYMNTS

JANUARY 2, 2019

But will 2018’s strong seasonal spending portend a happy commerce new year for retailers? The vast majority of consumers are still feeling confident about their financial situation, and younger consumers in the bridge millennial demographic are aging into their prime spending years.

Millennials 158

Millennials Fraud Maine Retail 158

PYMNTS

DECEMBER 24, 2019

All that’s left now, more or less, is the rush of returns that will all but overwhelm some retailers. Sneakers, of course, are always popular,” and that popularity looks likely to hold well after the 2019 holiday shopping season — thanks to the preferences of younger shoppers, including millennials and Generation Z. Top Sellers.

Millennials 139

Millennials Branding Trends Retail 139

PYMNTS

APRIL 5, 2019

In 2006, 44 percent of tappable equity came from homeownerships with credit scores of 780; in 2017, the share had increased to 53 percent. And here is the kicker: “Much of the corresponding decline in share came from homeowners under 45, whose share of equity declined from 24 percent in 2006 to 14 percent in 2017.”.

Millennials 115

Millennials New York Fintech Cards 115

PYMNTS

SEPTEMBER 12, 2017

That forecast comes care of “A Mobile Mindset,” the second volume in the five-part series, “The 2017 UPS Pulse of the Online Shopper.” percent of all retail eCommerce sales by the year 2020. percent of all retail eCommerce sales by the year 2020. The survey projects that mobile eCommerce sales will represent 48.5

Mobile 205

Mobile Millennials Study Online 205

PYMNTS

MARCH 23, 2018

In an effort to attract millennials to its platform, Square is offering a pilot program that gives its Square Cash Card customers a dollar off their coffee purchases. The effort could change millennials’ payment behaviors, MarketWatch reported. In addition, Cash customers spent more than $90 million during the month, with the No.

Millennials 110

Millennials Cards Payments Company 110

PYMNTS

MAY 20, 2017

Are millennials eating too many avocados on toast for their own good? The crux of the debate is this: are first- time home sales down because, given the choice of a two car garage and a yard in the suburbs, millennials have, en masse, decided they’d rather enjoy a more richly-delicious brunch experience, week in and week out?

Millennials 119

Millennials San Francisco New York New York City 119

PYMNTS

JUNE 26, 2017

It seems that most every industry these days is vying for millennial dollars and devotion. For an industry where millennials are projected to spend nearly $800 billion in 2017 (that’s 7 percent more on monthly food budgets than average Americans), restaurants are hankering to pull out all the stops to get millennials to order — in or out.

Millennials 125

Millennials Mobile User Experience Survey 125

PYMNTS

JANUARY 28, 2019

The bridal industry has been a rapidly shifting place of late, because the up-and-coming generation of millennials (presently the most marrying demographic) tend to think about – and shop for – their nuptial experiences a bit differently than their counterparts in previous generations. David’s Bridal entered bankruptcy last fall.

Retail 129

Retail Millennials Industry Online 129

PYMNTS

JANUARY 18, 2018

Sales of luxury goods in China are skyrocketing — up around 20 percent from 2016 — in its sharpest growth since 2011, as Chinese millennials seek products like handbags and cosmetics, Reuters reported. 2017 saw a global recovery of the luxury retail market due to their affinity for high-end brands.

Millennials 100

Millennials Branding Retail America 100

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 127

Retail social media Online Mobile 127

PYMNTS

MARCH 1, 2018

According to recent PYMNTS research, in Q4 2017, only 51 percent of gig workers were paid within one week of rendering their services. That’s down from 63 percent in Q3 2017, indicating that more gig workers’ wages are being delayed even further. Can a cash back program help millennials avoid the debt trap? About the Tracker.

Millennials 102

Millennials Trends Cards ATM 102

PYMNTS

DECEMBER 31, 2016

As PYMNTS puts away our party noisemakers until next year and throws out our novelty New Year eyeglasses, never to be worn again, we realize that the time is nigh — resolution season 2017 has begun! Here are our 2017 resolution recommendations for our favorite key players this time around. Until mid-February, at least. Oh, chatbots.

Apple 109

Apple Security social media Study 109

PYMNTS

MARCH 14, 2017

While brick-and-mortar retail can’t always compete with the flexibility and relative ease that eCommerce experiences can offer, some retailers are beginning to bring back lost foot traffic with improved in-store experiences with a focus on customization and personalization. percent) when shopping in a retail store. “In-store

Retail 108

Retail Survey Millennials Customer Experience 108

PYMNTS

MAY 6, 2017

It’s been chronicled in these virtual pages that millennials are the driving force behind change – change in how payments are done, how banking is banked, how social media influences commerce (or doesn’t) and how shopping may become a hybrid of high touch across the digital and physical realms. Now that seems to be true even in fashion.

Millennials 101

Millennials Branding social media Operations 101

PYMNTS

NOVEMBER 15, 2017

Fashion retailer Forever 21 revealed that it has suffered a data breach at some of its stores. With the opening of this new store, which already has 13 locations at GGP malls, the retailer will have the opportunity to experiment and focus more on social media-friendly millennials.

Los Angeles 151

Los Angeles social media Millennials Retail 151

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 114

Retail social media Online Mobile 114

PYMNTS

NOVEMBER 23, 2017

As of 2017, Thanksgiving’s evolution is continuing forward into the future. According to the American Farm Bureau Federation, 2017’s dinner table prices are hitting five-year lows. This is the second consecutive year of price drops, according to the National Retail Federation, and this year, the big cost depressor was in turkey prices.

National 131

National Retail Survey Examples 131

PYMNTS

NOVEMBER 4, 2019

According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017. The rise of mobile commerce and selling of digital goods has added to retailers’ fraud problems. In fact, North America’s top 1000 online retailers have sold $143 billion worth of goods to customers outside the U.S.,

Fraud 124

Fraud Retail Online Study 124

PYMNTS

OCTOBER 22, 2018

People of all stripes — from millennials to baby boomers, from Generation X to the Greatest Generation — are increasingly swapping the friction of shopping in a store for the convenience of using one of the many connected devices they now own to shop and buy from instead. That’s up sharply from 2017. Bridge Millennials are the 20.7

Millennials 212

Millennials Study Payments Data 212

PYMNTS

APRIL 13, 2018

It was a record-breaking first quarter for retailers in the U.S. According to a report issued by Moody’s earlier this week, the retail sector managed to notch a record number of defaults during Q1 2013, with nine retailers defaulting on their debt. As a result of the series of retail fails, the default rate of high-risk U.S.

Retail 116

Retail Course Washington Marketing 116

PYMNTS

AUGUST 14, 2017

You will observe grocery, as a retail category, is very fragmented. billion fine onto Google, claiming that their product carousel ads created an unfair advantage to small guy retailers who didn’t have the money to advertise. I’ll point out that those retailers did, apparently, have the money to hire lawyers. Investors put $2.65

Innovation 109

Innovation Online Google Millennials 109

PYMNTS

FEBRUARY 26, 2019

According to a report in Fintech Futures , HSBC started the beta test with 15 retailers in Hong Kong. In the early part of 2017, HSBC announced the new payment app, geared toward millennials in Hong Kong who also wanted social media built in. bank plans to add more retailers to the beta test in the next few months.

social media 178

social media Millennials Fintech Retail 178

PYMNTS

SEPTEMBER 16, 2019

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Pundits identify bellwether states to predict election outcomes.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

NOVEMBER 27, 2019

Retailers are certainly in the swing of things. The retailer is also planning events based on popular culture, with Pokémon, Frozen and Star Wars on the roster. Aiming to attract more kids and parents to the store, the retailer is aiming to make the experience as enjoyable as possible. Consumer Preferences. That’s not all.

Trends 130

Trends Millennials Retail Study 130

PYMNTS

MARCH 1, 2019

Brick-and-mortar fashion retailers are developing in-store experiences to encourage customer loyalty. markets, aiming to generate repeat visits as part of its experiential retail efforts. The retailer, which has 1,143 stores globally, closes an average of around 15 stores annually.

Branding 129

Branding Retail Columbus Las Vegas 129

PYMNTS

SEPTEMBER 10, 2019

JPMorgan acquired Silicon Valley’s WePay in December 2017. JPMorgan’s strong Q2 performance can be credited to a growing millennial customer base and continued digital innovation. Other digital projects have included the introduction of services such as e Gifting on its Chase app, which now offers gift cards from over 60 retailers.

Millennials 194

Millennials cryptocurrency Cards Payments 194

PYMNTS

AUGUST 11, 2017

Within these emerging markets, we’ve seen retailers make large bets on luxury. While the luxury industry has seen its fair share of ups and downs over the years, research from Bain & Company shows that 2017 is the year that is primed to help make a high-end purchases comeback.

Millennials 122

Millennials Survey Retail social media 122

PYMNTS

APRIL 25, 2019

In 2016, eGaming was a $493 million industry, and in 2017 (the last year for which data was available), that had jumped to $655 million. These are particularly popular among Gen Zers, the up-and-coming generation that is starting to nudge millennials out of the headlines. percent, it wasn’t as much as the retailer wanted to see.

Retail 166

Retail America Video Millennials 166

PYMNTS

MAY 11, 2018

That’s one of the driving ideas behind a new service that Marriott International recently launched for Chinese travelers going overseas — a service that also helps to demonstrate how the country’s growing tourist class is changing payments and retail. Marriott began working with Fliggy in August 2017. Last year, the U.S.-based

Retail 129

Retail Payments social media Mobile 129

PYMNTS

NOVEMBER 23, 2018

Cyber Monday will set yet another retail record this year, Adobe predicted, with sales on Nov. percent from the same day in 2017. The growing and developing power of online retail and associated retail technology will also be demonstrated this holiday season. percent, reaching $124.1 26 to hit $7.7 billion, up 17.6

United States 140

United States Millennials Retail Online 140

PYMNTS

DECEMBER 12, 2017

22, the last Friday before Christmas Eve, could shape up to be the busiest day of the year for retailers. The company believes this year should see more than 25 million debit transactions, making it the busiest shopping day of 2017. . The holiday season is always a busy shopping period, but this Dec.

Survey 102

Survey Millennials Retail Data 102

PYMNTS

SEPTEMBER 17, 2018

13 through 16, is further evidence of the eCommerce giant’s “new retail” strategies, where offline and online conduits converge, as noted by sites such as marketing-interactive.com. Data from CBN also found that millennials launched as many as 700,000 shops on the Taobao platform last year. The September event, which spanned Sept.

Millennials 134

Millennials Lending Retail Trends 134

PYMNTS

APRIL 18, 2019

The second time is the charm — that holds true for Neiman Marcus, and the hot retail trend the chain is tapping into (again). Retailers are increasingly turning their sights to resale commerce. The latest evidence for that came this earlier this week from the high-end retail chain. Resale Factors. It also said 44 million U.S.

Retail 117

Retail Online Trends Course 117