PYMNTS

JUNE 8, 2018

Driven by younger customers, such as millennials and teens, casual luxury is bolstering sales of luxury apparel, handbags and footwear. The change in behavior is due, in part, to social media sites such as Instagram. Overall, the sale of personal luxury items rose 8 percent in 2017 from €260 billion to €280 billion.

Millennials 100

Millennials social media Branding Groups 100

PYMNTS

NOVEMBER 15, 2017

With the opening of this new store, which already has 13 locations at GGP malls, the retailer will have the opportunity to experiment and focus more on social media-friendly millennials. “These new, experiential spaces will be focused on accessories, cosmetics and home goods for the millennial consumer.

Los Angeles 151

Los Angeles social media Millennials Retail 151

PYMNTS

MAY 4, 2017

The peer-to-peer mobile payment service offers a social media element aimed at making the exchange of money more fun for both sides of the transaction. billion in Q1 2017 — tackles feelings of financial discomfort by giving consumers a more engaging option to settle debts, by mixing social media with finances.

social media 104

social media Payments Millennials Mobile 104

PYMNTS

MAY 23, 2017

A recent survey by American Express shows that, unsurprisingly, millennials have the biggest appetite for digital dining experiences, from ordering take-out through a mobile app to ordering and paying through a kiosk at their table to tweeting what they’re eating. Here are the results, in brief.

Survey 103

Survey Millennials social media Mobile 103

PYMNTS

FEBRUARY 26, 2019

In the early part of 2017, HSBC announced the new payment app, geared toward millennials in Hong Kong who also wanted social media built in. According to a report in Fintech Futures , HSBC started the beta test with 15 retailers in Hong Kong. They can now accept payments from customers that use HSBC’s eWallet.

social media 178

social media Millennials Fintech Retail 178

PYMNTS

JUNE 18, 2019

Bebo began in 2005 as a social networking platform by Michael and Xochi Birch. The growth path of the company in addition to the larger opportunity in social media helped it get acquired by AOL for approximately $850 million in 2008. It was said to have become “the market leader” in some countries such as Ireland and the U.K.

social media 108

social media Millennials Video Report 108

PYMNTS

AUGUST 11, 2017

While the luxury industry has seen its fair share of ups and downs over the years, research from Bain & Company shows that 2017 is the year that is primed to help make a high-end purchases comeback. The surprise luxury consumers who’re popping up, according to Bain’s research, are millennials and Generation Z.

Millennials 122

Millennials Survey Retail social media 122

Accenture

APRIL 26, 2017

Given that this trend is coinciding in with an ongoing shift by younger consumers towards more innovative channels—the likes of wearables, social media and instant messaging—it’s possible that the continued strong usage of branches is a transitory effect. But our study gives no indication of that. Stay tuned. [1-5]

Millennials 327

Millennials social media Innovation Study 327

PYMNTS

APRIL 19, 2016

But setting up shop on the edge of the festival and hawking blatantly branded products is a little too gauche for Coachella attendees who want to preserve the festival’s sanctity (whether it ever existed or not), which leads more than a few companies to turn to social media and the tricks of contextual commerce.

social media 100

social media Millennials San Francisco California 100

PYMNTS

FEBRUARY 14, 2020

By all accounts, including industry bible Wine Enthusiast, the wine of the year for 2019 was the Taylor Fladgate Quinta de Vargellas Vinha Velha 2017. Millennial purchases grew 36 percent in 2019, which Bergsund sees as the key to what he calls the next generation of wine drinkers. Millennials are leading a premium trend for wine.

San Francisco 150

San Francisco Millennials Oakland Customer Experience 150

PYMNTS

SEPTEMBER 16, 2019

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. consumers shop and pay — today and in the future.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

AUGUST 26, 2019

Visual search has held promise for online retailers for some time, especially since offering more visual content can engage tech-savvy millennial and Gen Z consumers. When we started [Goody Boxes in 2017, they were] very manual to begin with — stylists [did] all of the work,” Homer said. “I

Customer Experience 109

Customer Experience Millennials Retail social media 109

Social Assurance

JULY 20, 2017

Why Millennials Need Banking Security and Compliance. This is why Millennials and Gen X-ers like me are some of the highest people at risk for financial theft and fraud. Your presence on social media helps digitally trusting consumers know what to expect from your organization. Seriously, like everything. Learn More.

Millennials 21

Millennials Compliance social media Security 21

PYMNTS

NOVEMBER 5, 2018

Releasing AR headsets would put the social media giant in direct competition with AR startups like Magic Leap and Thalmic Labs. In 2017, the global AR market was valued at $1.43 Zara combined AR and social media when it introduced augmented reality displays to 120 of its brick-and mortar stores worldwide in April.

social media 152

social media Los Angeles Retail New York City 152

PYMNTS

AUGUST 17, 2017

While Engagement Labs’ research showed the two groups most influenced by social media include millennials (57 percent) and Generation Z (80 percent), the lack of engagement for teens online may be raising some red flags for the retail industry. percent, which is said to be the largest spike in 2017, according to the U.S.

Retail 127

Retail social media Online Mobile 127

PYMNTS

AUGUST 17, 2017

While Engagement Labs’ research showed the two groups most influenced by social media include millennials (57 percent) and Generation Z (80 percent), the lack of engagement for teens online may be raising some red flags for the retail industry. percent, which is said to be the largest spike in 2017, according to the U.S.

Retail 114

Retail social media Online Mobile 114

PYMNTS

DECEMBER 22, 2018

First, a little bit about the landscape for live Christmas trees — in 2017, U.S. Social media promotes the experience of buying and decorating those trees, something that is considered, in certain quarters, as more “authentic” than going with an artificial option. Christmas Tree Landscape. consumers bought some 27.4

Industry 134

Industry Millennials National Online 134

PYMNTS

SEPTEMBER 11, 2017

We continue to strengthen the connection with our customers, with global social media followership up 42 percent year-on-year to almost 37 million.”. Well, there are two quarters left in 2017 during which we should start seeing some evidence of that. The key to our ongoing success is the relevance of our brands,” Fiske said. “We

social media 122

social media Branding Retail Millennials 122

PYMNTS

APRIL 20, 2017

In earnings results posted Wednesday, American Express said that its first quarter of 2017 marked a strong start to the year, driven by stronger card spend by consumers. had come through digital channels), attracting millennials to the cards, and he also said that half of applications came from mobile channels. “We versus the $1.28

Cards 101

Cards social media Millennials Marketing 101

PYMNTS

JULY 31, 2019

Social media was largely considered more friend than foe, most consumers still used passcodes instead of fingerprints to open their mobile devices, and Tom Brady was merely a great athlete instead of the fountain-of-youth demi-god he is today (PYMNTS is based in Boston, so just go with us on that one). Back to 2012.

Industry 110

Industry social media New York City Retail 110

PYMNTS

MARCH 8, 2019

Millennials, we’ve often been told, are a generation of renters, as opposed to buyers. But the end result is that millennials aren’t just more likely to rent their homes later into life than their Generation X or baby boomer counterparts. trillion in student debt of which they are demographically speaking the largest bearers.

Millennials 116

Millennials social media Retail Marketing 116

PYMNTS

MAY 11, 2018

Marriott began working with Fliggy in August 2017. According to tourism officials, the changes undertaken by Marriott and other companies in that space are being driven — more specifically and in large part — by the same factor fueling China’s embrace of mobile payments, social media and eCommerce: The desires of younger consumers.

Retail 129

Retail Payments social media Mobile 129

William Mills

MAY 4, 2017

With the proliferation of communication channels available today—from traditional print media and broadcast to online and social media—effectively managing a credit union’s communications strategy is a complicated business. Both millennials and Gen X tend to consume content in the evening hours (8 p.m.

Millennials 49

Millennials social media Groups Branding 49

PYMNTS

JANUARY 27, 2020

It’s a measure of engagement that Schlossberg likens to “social media-style engagement,” and goes well beyond what many other personal financial apps struggle to achieve. Fifty-one percent of Even users look at the app every day, and use it to actively manage their finances and spending habits. million Americans employed.

social media 199

social media Tools Mobile Millennials 199

PYMNTS

JULY 31, 2019

Social media was largely considered more friend than foe, most consumers still used passcodes instead of fingerprints to open their mobile devices, and Tom Brady was merely a great athlete instead of the fountain-of-youth demi-god he is today (PYMNTS is based in Boston, so just go with us on that one). Back to 2012.

Industry 100

Industry social media New York City Retail 100

PYMNTS

AUGUST 26, 2019

And then there are the holidays that we all know are made-up, but still have a great time celebrating on social media. Which basically explains the existence of the vast majority of the other National “…” Days – they are an excellent source of free marketing, particularly in the era of social media.

National 109

National social media Millennials California 109

PYMNTS

AUGUST 26, 2016

Apple Again Trying Social Media Apps. Bloomberg reported that Apple is taking on Snapchat and Facebook with a video- and image-sharing app to be launched in 2017. While Snapchat is popular among Millennials, Facebook is steadfastly a Baby-Boomer favorite , so it looks like Apple is maximizing target market opportunity.

Apple 100

Apple social media Retail Strategy 100

PYMNTS

OCTOBER 21, 2019

percent CAGR since 2017, according to one recent estimate. According to another report , in fact, social media, millennial digital and mobile preferences, and more demand for fashionable maternity wear is driving global growth in this retail segment. billion in 2013, representing a 2.10

Trends 101

Trends Retail social media Online 101

PYMNTS

OCTOBER 5, 2017

Notable players in the FinTech P2P space include Square Cash and PayPal-owned Venmo, which has gained popularity for incorporating social media elements to appeal to younger consumers while helping users overcome the “ awkwardness of money ,” as the company likes to say. billion during the first half of 2017.

Millennials 100

Millennials social media Survey Payments 100

PYMNTS

DECEMBER 20, 2016

billion, Black Friday rung up $3 billion in online sales alone and the shopping has continued with experts and indicators pointing to a solidly growing 2017. This sentiment carries as consumer confidence is at a nine-year high , translating to higher spending, which retailers certainly appreciate: Cyber Monday clicked past $3.45

Study 100

Study social media Capital Millennials 100

PYMNTS

JANUARY 31, 2018

Traditional paper coupons — and digital coupons alike — are popular with consumers, even millennials (who don’t shop and just eat avocado toast ). Fifty percent of millennials opened and read emails from retailers and gave the greatest amount of attention to direct mail and print advertising. Perhaps more social media.

Retail 112

Retail Millennials social media Strategy 112

Social Assurance

JULY 20, 2017

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Millennials 12

Millennials Compliance Security social media 12

PYMNTS

APRIL 30, 2018

As of Q3 in 2017, eCommerce accounted for 54 percent of QVC’s U.S. Hosts are present and accessible across social media — particularly Facebook and Instagram — and the content on-air is also broadcast across the web where millennials are somewhat more likely to consume it.

Branding 129

Branding Millennials Retail social media 129

PYMNTS

OCTOBER 9, 2017

But, fast forward to 2017, and the good old-fashioned movie date is now unequivocally anything but cheap, with couples easily spending more than $30 on tickets, butter held. It’s valuable data for even social media platforms like Facebook and Google that lack in-depth insights into how movie ads on their platform are translating into sales.

social media 101

social media New York City Cards Google 101

PYMNTS

SEPTEMBER 23, 2017

What an apt metaphor for the millennial soul!” Our Trix fans have been calling us, emailing us and reaching out to us on social media asking if we would consider bringing back the original formulation of Trix cereal with its vibrant colors,” said Mike Siemienas, spokesperson for General Mills, in a statement. “I

Innovation 102

Innovation Millennials social media Trends 102

CB Insights

SEPTEMBER 4, 2019

Popular media coverage of millennials often fixates on the industries the generation is allegedly killing and their supposed fiscal irresponsibility. Some industries benefiting from millennials’ increased spending power, such as travel, reflect well-worn Gen Y tropes like the general preference for “experiences” over things.

Millennials 78

Millennials Industry Branding social media 78

Filene

OCTOBER 27, 2016

Don't forget to check out the photos from the sessions , review all your peer's social media conversations , and watch a snippet of the research presented about Millennial's language on money and finances that we invite you to delve into much deeper with us at the upcoming Money Talk Colloquium. minds 2017!

US 57

US Tucson social media Video 57