Chris Skinner

JANUARY 13, 2017

Keynote speech … The post 2017 – a decisive year for retail payment services in Europe appeared first on Chris Skinner's blog. It has some key announcements in there, so I’m reproducing the speech here for those interested in immediate payments and what Europe is doing.

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Retail Payments Conference Innovation 150

Bank Innovation

DECEMBER 10, 2016

“The use of Artificial Intelligence to anticipate the customer’s needs will be an area of growth not only in 2017 but throughout the foreseeable future. AI Anticipates Customer Needs Andy Hernandez, Head of eBusiness, Regions Financial Corp. Simply put, we want to break down barriers for customers by consistently Read More.

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Regional Fintech Online Security 236

PYMNTS

SEPTEMBER 13, 2019

Voice recognition could soon play a bigger role in retail — especially in the world of quick service restaurants. Founded in Mountain View, California in 2017, Apprente was started to make voice-based platforms for complex, multi-accent, multilingual, and multi-item conversational ordering. Other Moves.

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Retail Google Survey Technology 248

PYMNTS

DECEMBER 9, 2018

With retailers struggling to get compliant with the Payment Card Industry Data Security Standard , qualified security assessors are going to be in more demand and can offer tokenization as one way of achieving compliance. That’s according to TokenEx , which recently hosted a webinar to help retailers better understand tokenization.

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Bank Innovation

APRIL 10, 2017

P2P, e-commerce, InsurTech, and neobanks–2017 is certainly shaping up to be a great year to shake up your smartphone contents with the latest fintech novelties. Of course, keeping a watch on the best newcomer apps can be a little challenging.

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PYMNTS

JANUARY 21, 2021

Plenty of famous retail chains have collapsed both before and during a pandemic that has slammed brick-and-mortar stores, but some iconic names like Pier 1 , Barneys New York and others are coming back – at least in some fashion. Other well-known brands have died in the physical world, but reopened under new owners as online-only storefronts.

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PYMNTS

NOVEMBER 25, 2018

Overstock is gearing up to sell its retail business, with a deal taking place in the next few months as it focuses solely on its blockchain initiatives. Overstock has previously announced plans to sell the retail business so that it can focus on blockchain technology. That compares to $22 million of losses in 2017, noted the report.

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blockchain Retail cryptocurrency Report 202

PYMNTS

MARCH 25, 2019

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. They can also help capture the ages, genders and emotions (in some cases) of shoppers.

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PYMNTS

MARCH 12, 2020

Quick: Who’s the biggest retailer in the U.S.? In terms of sheer size and locations, the United States Postal Service (USPS) is the biggest retailer in the country, with 31,000 locations covering pretty much every town. Now, a new report is asking a good question: What if the post office expanded its retail offerings?

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PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

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PYMNTS

DECEMBER 16, 2020

16), heading above the $20,000 mark for the first time ever — eclipsing its previous record high set in 2017. Bitcoin’s latest record high recalls its groundbreaking rally to nearly $20,000 in 2017. Cryptocurrency fans, however, argue that now is different — with big investors piling in — as opposed to the retail frenzy of 2017.

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Bitcoin cryptocurrency Training Marketing 343

PYMNTS

NOVEMBER 17, 2020

InTime is one of the biggest retail chains in China, with department stores as well as eCommerce sites. InTime was acquired by Alibab a in 2017. The streams were facilitated by thousands of retail sales employees who signed on as hosts. Luxury retailer Kering, also from Paris, experienced a 40 percent hike.

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Retail Conference Online Trends 181

Bank Innovation

SEPTEMBER 27, 2017

What is the state of banking innovation today? Each year, we poll the industry to find out. Fintech funding has grown tougher for startups, but banks’ balance sheets are looking stronger– what does it mean for innovation?

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Innovation blockchain Fintech Industry 257

PYMNTS

NOVEMBER 5, 2018

Those promise to stand as two main traits of the 2018 holiday shopping season , and retailers that gain an edge and increase revenue during the all-important fourth quarter will likely have exploited such tactics during this period, at least according to new data that strives to paint a detailed picture of U.S. 26 to hit $7.7 billion, up 17.6

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PYMNTS

FEBRUARY 3, 2020

Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. To get their shopping jobs done, consumers are now hiring retailers that make it convenient to do business – anywhere, anytime, through any channel and on their terms. But it’s more than that.

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PYMNTS

FEBRUARY 27, 2019

million fine against Mastercard for its swipe fees, which regulators said drove up prices for retailers and consumers, and hampered competition. Supreme Court ruling in favor of the card networks during a case in 2017, and with Australia in the midst of pondering either swipe fee limits or an outright ban.

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Cards Retail Regulation Payments 176

PYMNTS

MARCH 2, 2020

Retailers may be focused on the wrong metrics. Banking and retail put the most emphasis on return on investment (ROI). Spending on CX is up 71 percent over the past three years, and now comprises more than 15 percent of marketing budgets compared to about 9 percent in 2017. One explanation?

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Customer Experience Retail social media Survey 151

Bank Innovation

FEBRUARY 6, 2017

Companies from a wide range of fintech are finalists in the demo contest at Bank Innovation 2017, the event announced today. The finalists were chosen from applicants from around the world. A total of 12 companies will demo at Bank Innovation. The winning startup will be named Best in Show. Read More.

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Innovation Meeting Technology Fintech 150

PYMNTS

NOVEMBER 16, 2020

Additionally, total card balances fell to $723 billion, a decline of more than 10 percent year over year and the lowest since Q2 2017. billion in August compared with July, the lowest level since 2017. The recent declines in total credit card balances reverse a three-year trend between the third quarters of 2017-2019,” said TransUnion.

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Cards Retail Survey Trends 302

PYMNTS

DECEMBER 22, 2020

Amid a year in which over 11,000 retail closings have been announced, past Macy’s CEO Terry Lundgren foresees that disruption to the retail vertical related to COVID-19 will continue into 2021 and possibly bring about additional closings of stores, CNBC reported. We’re not done yet. Lundgren added, “This movie is not finished.

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Retail Report Branding 157

PYMNTS

OCTOBER 19, 2020

billion for a controlling stake in the hypermarket operator Sun Art Retail Group , Alibaba said in a statement on Monday (Oct. billion — in Auchan’s A-RT Retail. In a quest to dominate online food shopping in China, Alibaba invested $3.6 As part of the deal, Alibaba will acquire a 70.94% equity interest — worth about $3.6

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Online Retail Groups Operations 231

PYMNTS

FEBRUARY 10, 2020

2017: The year Target began incorporating Pinterest’s visual search tool. And Slyce is also placing a bet on in-store visual search kiosks with its “Parts Finder” product. All this, Today in Data. Data: 2019: The year Tommy Hilfiger introduced its visual commerce app via desktop and mobile at tommy.com.

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Retail Tools Data Branding 184

PYMNTS

NOVEMBER 13, 2020

A spokesperson for Target told Bloomberg News that customers had migrated away from the subscription service to the retail giant’s other delivery and ordering services. Target declined to say how much revenue its subscription service was bringing in for the retailer at the time when it was canceled.

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Retail Resources Mobile Online 267

PYMNTS

JANUARY 2, 2020

It’s going to be a very vocal year when it comes to retail. About 31 percent of consumers now own voice-activated devices, up from 27 percent in 2018 and 14 percent in 2017. About 31 percent of consumers now own voice-activated devices, up from 27 percent in 2018 and 14 percent in 2017. Connected Commerce.

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Retail Branding Comparison Data 154

PYMNTS

JANUARY 12, 2021

Verizon , Verizon’s Skyward unit and UPS Flight Forward are teaming up to provide drone delivery for retail products using Verizon’s 4G LTE and 5G networks. Flytrex started delivery by drone in Reykjavik in 2017. Less than a year after, we realized that home delivery is going to be the killer application for drones,” Bash told Webster.

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Retail Florida Technology Company 179

Bank Innovation

JUNE 8, 2018

What is the state of banking innovation today? Each year, we poll the industry to find out. Bitcoin mania has died down in the fintech world, and the conversation has shifted to technologies like voice banking, payments, and alternative credit scoring. This year, the pressure for banks to innovate is high, as banks no longer […].

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Innovation Bitcoin Fintech Industry 220

Chris Skinner

MARCH 15, 2017

For example, it shows that the UK retail banking market place has become a dull playground thanks to mergers and acquisitions over the past half century: As a result, the six large banking groups held an 89% market share of the current account market. Anyways, there is some key metric data in the report.

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Regulation Retail Survey Mobile 291

PYMNTS

SEPTEMBER 17, 2019

The future of retail is playing out in multiple places, not the least of which is the open road. In 2017, GM started shipping vehicles with Android Automotive OS, starting with integration in the Cadillac CTS and then expanding to other cars. That’s where the connected vehicle ecosystem is being built.

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Google Retail Customer Experience System 171

PYMNTS

OCTOBER 19, 2020

Whether that comes in the form of video, live chats or being on a first-name basis with a personal retail adviser, it’s all about personalization and the relationship. . This is where there is a very big difference between mass retail and luxury, as well as premium,” she said. “In

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Branding Retail Video Examples 328

Bank Innovation

OCTOBER 20, 2017

The banks’ Venmo challenger is growing quite well, reporting just over $30 billion in transactions for the first half of 2017, but the app in question had a […]. PayPal’s third quarter earnings, specifically the quarterly results of its popular P2P app Venmo, seem to suggest that the answer is yes.

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Millennials Report Online Mobile 312

PYMNTS

SEPTEMBER 29, 2020

Whole Foods CEO John Mackey said the company's merger with Amazon has been enabling the grocery retailer to "think long term," Bloomberg reported. Whole Foods was sold to Amazon in 2017 for $13.7 We’ve had three major price reductions, we’re beginning a fourth,” Mackey said, according to Bloomberg. And the answer is yes.

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US Retail Report Online 274

PYMNTS

AUGUST 13, 2020

The company reports that retailers selling through eCommerce are experiencing record sales numbers, but fraud rates are also on the uptick. A 2019 LexisNexis study found that overall retail fraud attempts increased by two times year over year and three times since 2017. Merchants pay $3.13 the prior year, by its measures.

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Technology User Experience Fraud Comparison 248

Bank Innovation

MARCH 20, 2017

In 2017, overall 43% of personal products at banks are capable of being opened or applied for on a mobile device, up from 31% in […]. Customers are ready to acquire their banking products through mobile. And banks are preparing too — just very slowly.

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Mobile Online Management Technology 291

Bank Innovation

AUGUST 17, 2017

According to the 2017 Debit Issuer Study released earlier this week, debit card transactions were at a record high in 2016, with 23.6 Mobile wallets may be all the buzz, but debit cards were still the most popular of payment method in the U.S. in 2016, according to a recent report by PULSE. transactions per […].

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Cards Mobile Study Report 290

PYMNTS

JANUARY 4, 2019

According to the 2018 Holiday Retail Index by Verizon , average daily eCommerce traffic to the top 25 U.S. retailers increased by 7.5 online retail traffic on Sunday, Dec. online retail traffic on Sunday, Dec. percent between 2017 and 2018. percent between 2017 and 2018. percent) and Sunday, Dec.

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Data Retail Online Groups 195

Bank Innovation

SEPTEMBER 7, 2017

The Minneapolis-based bank ran an employee pilot over the summer and initiated work on the Alexa skill earlier in 2017, said Gareth Gaston, executive vice president and head of omnichannel banking at U.S. […]. Bank has become part of a select group – banks that allow customers to access their accounts via voive with Amazon Alexa.

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Minneapolis Groups social media US 287

Bank Innovation

JANUARY 25, 2017

More fintech is coming to Austin. The massive South by Southwest conference and festival features startups in a number of categories — transportation, augmented/virtual reality, and of course fintech — plus several others. The event is the 9th annual pitch session for SXSW’s accelerator.

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