PYMNTS

JANUARY 10, 2020

They want convenient booking tools, fast payment methods and secure reservations when planning their trips, and these needs have not changed much as millennials have come of age. Millennials and younger generations are digitally minded and want to interact with brands that can answer their personal requests through online and mobile channels.

Millennials 131

Millennials social media Mobile Payments 131

PYMNTS

DECEMBER 26, 2018

52 Mondays 2018 is the second annual edition of those columns, which offer a play-by-play perspective on the developments in the most dynamic ecosystem in the world. They are presented in the order published, giving you, more or less, a mini payments and commerce time capsule for 2018.

Payments 168

Payments Data Millennials Maine 168

PYMNTS

JANUARY 14, 2020

Broadly speaking, it seems the follow-up act to the millennial generation – that is, Gen Z – is much more positively inclined toward using credit products of all stripes. Far more millennials and Gen Xers make use of credit cards than Gen Zers – at 38.29 million and 38.27 million, both cohorts have roughly quintuple the carrying rate.

Innovation 160

Innovation Payments Millennials Cards 160

Bank Innovation

NOVEMBER 7, 2017

Wells Fargo is going after first-time millennial investors with its new hybrid roboadvisor, Intuitive Investor. The product, which will be launched in February 2018 according to the bank, was designed with a hybrid approach.

Millennials 186

Millennials Strategy Online Retail 186

PYMNTS

OCTOBER 22, 2018

People of all stripes — from millennials to baby boomers, from Generation X to the Greatest Generation — are increasingly swapping the friction of shopping in a store for the convenience of using one of the many connected devices they now own to shop and buy from instead. To track how we will pay, watch how Bridge Millennials pay today.

Millennials 212

Millennials Study Payments Data 212

PYMNTS

SEPTEMBER 16, 2019

And so a sheepherding innovation – and new vocabulary word – was born. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Analysts pinpoint certain companies as bellwethers for the performance of a sector.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

DECEMBER 26, 2018

These podcasts focus on innovation, best practices, learning from past failures and the like. QSRs as Innovation Hotbeds. As PYMNTS data has shown, 62 percent of consumers said innovations would make them more inclined to visit quick-service restaurants in the future. That will not change anytime soon.

blockchain 157

blockchain Payments Online Innovation 157

PYMNTS

OCTOBER 16, 2019

Fraud in IoT was also found to be 12 times higher this year than it was for the same period in 2018, and fraudsters are unlikely to slow their momentum in the space over the remainder of the year. But rising fraud levels aren’t dampening innovation in this area, especially when it comes to innovating IoT for the smart car.

Millennials 191

Millennials Fraud social media Study 191

PYMNTS

DECEMBER 26, 2018

Merchants from grocers to quick-service restaurants (QSRs) and gas stations rolled out new ways for consumers to transact from mobile ordering to scan-and-go checkout in 2018. As it stands, 73 percent of Bridge Millennials use mobile apps to pay for gas.

Retail 136

Retail Mobile Miami Dallas 136

PYMNTS

SEPTEMBER 18, 2018

And in lending, with the financial crisis in the rearview mirror, a decade on, invention – okay, innovation – has become a hallmark, at least in some corners. A survey by the Forum found that about 45 percent of overall respondents – but just 28 percent of millennials – agree with the statement that banks are fair and honest.

Lending 148

Lending Innovation Fintech Cards 148

PYMNTS

JANUARY 16, 2020

As the travel industry shifts into higher digital gear, and increasingly responds to the needs and desires of new consumer groups — millennials and Gen Z among them — some players are getting left behind and making their way into the history books. Domestic and international leisure travelers spent $762 billion in 2018.

Millennials 142

Millennials Meeting Innovation Mobile 142

PYMNTS

DECEMBER 24, 2019

58 percent of sales growth from 2018 occurred online. Millennials’ buying habits have increased both Black Friday and online sales, and they continue to shape branding and in-person consumer engagement trends. Johnson cited stronger personal finances, high employment and robust income as drivers of the sales records.

Retail 186

Retail social media United States Millennials 186

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. Innovation in payments and commerce has an unsung hero, too. And who will influence how innovation happens.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

NOVEMBER 13, 2018

The company is also expanding its roster of customers, perhaps realizing that its core base of young millennials are becoming older millennials who are starting families. Selling more things is only part of Brooklinen’s expansion in late 2018.

New York City 116

New York City Millennials Online Branding 116

PYMNTS

OCTOBER 22, 2020

We are excited to share these tools and capabilities with the speech tech community and beyond and believe VoiceHub will serve as a catalyst for rapidly accelerated innovation of new voice-enabled experiences.”. Millennials, the survey found, are around twice as likely to use this technology as other generational demographics.

Training 174

Training Millennials Resources Study 174

PYMNTS

OCTOBER 1, 2019

To that end, ownership of the key enabler of contactless payments – that would be smartphones, of course – is up, reaching 90 percent in 2019 versus 84 percent in 2018. Beyond the super-connected users, bridge millennials , at an average of 36 years of age and armed with six connected devices, also have relatively high spending power.

Millennials 140

Millennials Payments Groups Study 140

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. But millennials face significant headwinds in making those financial dreams a reality. get the REPORT on next generation investors. From big banks to big tech.

Millennials 77

Millennials Mobile Lending Cards 77

PYMNTS

NOVEMBER 2, 2020

consumer seems happy to test the waters — and none more so than the coveted bridge millennials. According to PYMNTS survey data, nearly three times as many bridge millennials are Amazon Prime members as Walmart+ members. But three in 10 bridge millennials already report having both, just a month in. Those are the 47 million U.S.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

MARCH 5, 2019

Amid a double-digit increase in digital sales and a focus on omnichannel efforts, Kohl’s Corporation beat analysts’ top-line revenue and earnings estimates for the fourth-quarter of 2018. Rewards and Millennials. The department store retailer reported revenues of $6.8 billion and earnings per share of $2.24 billion and $2.18

Millennials 148

Millennials Philadelphia Chicago Retail 148

PYMNTS

JANUARY 22, 2020

trillion in earnings in 2018, but many of these payments were sent out via frustratingly complex and slow payment methods. Platforms that do not innovate to support the payment needs of the gig eco nomy will soon find themselves out of touch and obsolete. This growing segment of workers took home $1.4

Payments 195

Payments Millennials Innovation Trends 195

PYMNTS

SEPTEMBER 3, 2018

Here at PYMNTS our resident expert in thinking outside of the lines as laid out by conventional wisdom is Karen Webster — and summer 2018 has been a particularly good time for drawing long and unexpected lines way outside the box, and into a rapidly changing future. It’s easy to lose those customers if you don’t keep innovating.

Innovation 100

Innovation Branding Retail Online 100

PYMNTS

OCTOBER 16, 2020

Slice Integrates No-Fee Visa For Millennial Shoppers In India. Slice is debuting a no-fee Visa Card that provides its millennial and Gen Z clients with cash back and no-cost EMIs during festive sales. The Indian payments upstart was founded in 2016 to serve the financial needs of the millennial and Gen Z generations.

Millennials 131

Millennials Payments Cards Fintech 131

PYMNTS

JANUARY 1, 2021

For the purposes of this exercise, we’re going to describe the “typical” grocery shopper – a bridge millennial, a 36-year-old mom of 1.93 With that knowledge in the toolkit, we’re starting the year by taking readers where everyone in the payments and commerce world would like to go: inside the mind of what is now the digital-first consumer.

Study 362

Study Survey Exercises Cards 362

PYMNTS

DECEMBER 28, 2018

Charles Dickens’ famous starter to A Tale of Two Cities , as it turns out, is a pretty good way to sum up the year 2018 from the view of the alternative financial services segment. However, as 2018 wore on, headwinds started to blow back on the segment, most especially in the form of rising interest rates.

Millennials 145

Millennials Lending Data System 145

PYMNTS

JULY 13, 2020

The greatest health crisis in a generation is poised to accelerate innovation at the intersection of healthcare , technology and payments as never before. CVS was among the early pioneers, starting with its 2018 purchase of health insurer Aetna. markets in the next five years, with hundreds more potentially in the offing as well.

Retail 219

Retail Innovation Online Seattle 219

PYMNTS

JANUARY 26, 2021

Since 2018, Alexa has been able to develop “hunches” based on its observations of its users' habits. And voice assistants are showing up to assist with a growing number of those home purchases — 42 percent more often than they did in 2018 and 10 percent more than they did in 2019.

Millennials 175

Millennials Data Trends Security 175

PYMNTS

OCTOBER 2, 2019

And in retail, pizza’s popularity constitutes a driving force for ongoing innovation in the sector, while EMV’s delay has been the convenience store’s gain. 3,248: Average amount millennial consumers lost per bank scam this past year. 31.3B: Estimated value of global card losses due to fraud in 2018. All this, Today in Data.

Mobile 108

Mobile Millennials Fraud Data 108

PYMNTS

DECEMBER 9, 2019

Statistical swarms of millennials and Gen Zers report never having used a paper check. Stepping into this hot mess have been innovative card products, digital checks and cloud tools that enable more companies to bring indie contractors into the fold. Their perception of banking, aside from ATMs, is entirely app-based – and mobile.

Millennials 130

Millennials New York City National New York 130

Accenture

NOVEMBER 28, 2017

With the introduction of the revised payment services directive (PSD2) in January 2018 just around the corner, banks face a new and potentially disruptive era. Open APIs and PSD2 will, in time, disrupt traditional banking. But are consumers ready to embrace the era of open banking?

Study 158

Study Millennials Examples Data 158

PYMNTS

FEBRUARY 18, 2020

This is a popular strategy — DoorDash handled a full 35 percent of all meal deliveries in the United States in 2018, and Grubhub closely trailed on its heels, claiming 30 percent of orders. based QSRs draw millennials consumers, with half of this age group reporting that they place more deliveries now than they did two years ago.

Millennials 232

Millennials Trends Strategy United States 232

PYMNTS

JULY 25, 2019

In an interview with PYMNTS, Deirdre Ives, CEO and managing director at Wirecard North America, noted that when it comes to innovation, issuers face challenges in meeting the needs and expectations of a diverse populace of users spanning borders and cultures. That’s especially true among younger users such as millennials.

Payments 189

Payments Innovation Examples Cards 189

PYMNTS

JUNE 8, 2018

Driven by younger customers, such as millennials and teens, casual luxury is bolstering sales of luxury apparel, handbags and footwear. In Asia, China is projected to have growth of 20 to 22 percent in 2018. As such, millennials have more money at their disposal than Generations X, Y and baby boomers.

Millennials 100

Millennials social media Branding Groups 100

PYMNTS

DECEMBER 27, 2018

Open banking, bank APIs and data sharing flourished in 2018, with small business and corporate financial services squarely in the path of this financial services trend as banks and FinTechs consider new ways to enhance business payments, accounting, treasury and financial management. Yet the trend isn’t without its complications.

Customer Experience 191

Customer Experience Survey Trends Data 191

PYMNTS

OCTOBER 1, 2019

A report by Lloyds Bank noted that the share of millennial consumers who fall victim to scams increased by 400 percent in the past year, even though overall fraud incidents declined. The report did have some good news for millennials, however: this demographic loses an average of $3,280 per scam, much less than any other age group.

Fraud 156

Fraud Millennials Regulation Trends 156

PYMNTS

SEPTEMBER 11, 2018

” Reuters reported the new stores will showcase Samsung mobile devices, as well as other consumer electronics products and the latest innovations from the company. According to Koh, the company plans to bring cutting-edge features to the lower-end models, with the first of the new devices slated for later in 2018.

Samsung 100

Samsung Millennials Mobile Innovation 100

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. percent innovating to improve business analytics.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

JANUARY 14, 2019

Those 99 million connected consumers are quickly transforming the car itself — from an innovation solely about transporting a consumer from point A to point B into a contextual commerce channel worth $230 billion a year in commuter-inspired purchases. billion on gas in 2018, $16.7 billion on coffee and $47.2 billion on food.

Millennials 158

Millennials Retail Mobile Report 158