PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

Bank Innovation

MARCH 16, 2018

The word “innovation” get thrown around a lot in banking these days (ah-hem!), but Lara Druyan, managing director, head of innovation, west coast, for the Royal Bank of Canada warned that without metrics, it is easy for innovation efforts to get “squishy.” “I don’t.Read More.

Innovation 267

Innovation Video Management Operations 267

PYMNTS

SEPTEMBER 18, 2019

The future of retail is playing out in multiple places, including the open road, while voice will help capture the connected commerce frontier. In B2B payments, a series of payment innovations is promising to put an end to some common frictions. Data: 1,100: Number of business email compromise fraud scams that targeted CEOs in 2018.

Retail 190

Retail Digital Banking Course Fraud 190

PYMNTS

DECEMBER 27, 2018

Glenn Fodor, SVP and head of First Data Insights, contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Brick-and-mortar’s performance to start the holiday season illustrated physical retail’s ability to encourage customers to spend more per visit. As the U.S.

Data 173

Data Retail eBook Online 173

PYMNTS

NOVEMBER 10, 2020

The David’s Bridal application was built by Vertebrae , a tech company that specializes in bringing real-world applications to retailing. Vince Cacace , CEO of Vertebrae, told PYMNTS that AR in 3D has become a high-demand technology for all kinds of products and retailers. “We How does it work on me? How does it work in my space?

Retail 261

Retail Technology Training Online 261

PYMNTS

DECEMBER 27, 2018

It has been a year of innovations for quick-service restaurants (QSRs), with chains rolling out new digital technologies to help diners order and pay for food without having to wait in line. These are just some examples of how restaurant technology innovations powered convenient restaurant experiences this year: Online Ordering Expansions.

Innovation 157

Innovation Branding Online Technology 157

PYMNTS

SEPTEMBER 13, 2019

Brick-and-mortar retailers are doubling down on digital as they look to staff their stores for the busy holiday shopping season. The retailer noted that all seasonal hires will have a minimum hourly starting wage of $13 an hour. Target is also offering an array of benefits to the seasonal workers, which all hourly team members receive.

Retail 244

Retail Trends Online Technology 244

Bank Innovation

FEBRUARY 19, 2019

The year 2018 was a great year for fintech funding across the globe. In fact, a new report by CB Insights showed there were about 2,745 investors in 2018, representing a five-year high. […]. This is true not only because the total funding was high, but also because there were more investors in fintech than in years before.

Fintech 199

Fintech Report Capital Innovation 199

PYMNTS

JANUARY 22, 2020

And in tech, virtual reality (VR) and augmented reality (AR) are starting to make more significant gains in the retail world. 171M: Number of worldwide virtual reality (VR) users in 2018. 1.8B: Amount that virtual reality will generate through retail and marketing in 2022. . All this, Today in Data.

Retail 141

Retail Innovation Technology Data 141

PYMNTS

DECEMBER 31, 2018

According to the report, cybercrime touched nearly every sector throughout 2018, including those that may seem less obvious, like education or manufacturing — and for one obvious reason: the money. Facebook’s 2018 regarding the stewardship of user data and privacy was one it would like to soon forget. Department Store Hacks.

Data 230

Data Security Tools Cards 230

Bank Innovation

SEPTEMBER 11, 2017

New-York based bank Goldman Sachs is planning to launch an online deposit service in the United Kingdom by mid-2018, a retail service that will be provided under the bank’s year-old ‘Marcus’ brand.

Branding 207

Branding Retail New York Strategy 207

PYMNTS

DECEMBER 24, 2019

21, the last Saturday shopping day before Christmas 2019, has been confirmed as the single biggest retail sales day in U.S. According to retail research firm Customer Growth Partners, consumers on Super Saturday spent a total of $34.4 More customers are shopping online, as well, as retailers offer improved web platforms. (58

Retail 186

Retail social media United States Millennials 186

Bank Innovation

DECEMBER 26, 2018

Here are five deals, in no particular order, that Bank Innovation's editors think will most significantly impact the landscape in 2019. This year the financial services industry saw a lot of fintech M&A activity. iZettle is […].

Fintech 218

Fintech Innovation Industry Payments 218

Bank Innovation

APRIL 26, 2019

Customer satisfaction in the overall retail banking industry has improved over the last twelve months, but ever so slightly, according to J.D. Retail Banking Satisfaction Study. Based on this report, released Thursday, the industry scored 807 on a 1,000-point scale, up just by one point from the 2018 report. Power's 2019 U.S.

Retail 186

Retail Study Industry Report 186

PYMNTS

SEPTEMBER 24, 2020

22%: Rise in identity thefts targeting seniors between 2018 and 2019. Data: 200%: Increase in women’s apparel digital sales for Nike in Q1. 80K: Number of global regulatory updates in 2019 with which banks must comply to avoid fines. 10.6B: Reported Q1 revenues for Nike, down only 1 percent vs. 2019. 6.7B: Amount U.K.

Technology 153

Technology Innovation Retail Video 153

PYMNTS

JULY 8, 2019

Can cameras replace cashers in retail? The paper noted that many such retail innovation efforts for grocery start in Europe. The apparent payments policy shift comes amid criticism that cashless retail discriminates against unbanked consumers. The grocery industry is making a go of it. European Role. the report noted.

Retail 152

Retail Innovation Seattle Chicago 152

Bank Innovation

DECEMBER 24, 2018

What follows is a list of four alliances that the Bank Innovation staff found most interesting. While some banks and fintech view each other as competitors, that’s not always the case. In fact, there have been a number of significant bank-fintech partnerships this year.

Fintech 199

Fintech Innovation Groups Capital 199

PYMNTS

JANUARY 21, 2020

Don’t look now, but virtual reality and augmented reality are starting to make bigger gains in the retail world. The spread of VR and AR technology is not confined to physical retailers, either — eCommerce giants are getting into the game as well. billion via retail and marketing in 2022. Larger Trends.

Retail 210

Retail Trends Washington Technology 210

PYMNTS

NOVEMBER 19, 2018

But the same technology that enables those transactions also can bring the benefits of consumer intimacy to small and medium-sized businesses (SMBs) that are often struggling to win more market share in a retail world dominated by the likes of Amazon, Walmart and other large retailers.

Retail 177

Retail Innovation Comparison Training 177

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. billion for retail and marketing in the year 2022, with revenues from VR initiatives expected to increase by 3,000 percent over the next four years. and Europe by 2022. Amazon VR Push.

Retail 192

Retail San Diego San Francisco Branding 192

PYMNTS

JULY 28, 2017

Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. Some may argue that retailers should be extra careful when it comes to chatbot development, but others are moving forward at full force. What’s the effect of chatbots on the retail industry?

Retail 179

Retail Case Study Customer Experience Technology 179

PYMNTS

SEPTEMBER 6, 2019

And, in retail, wellness innovators are personalizing vitamin subscriptions for better self-care, while disruptors are aiming to replace heavy parking structures with automated towers. institutions lost to check fraud in 2018. In disbursements news, a sizable portion of U.S. All this, Today in Data. 18 billion: Amount U.S.

Retail 148

Retail Payments System Fraud 148

PYMNTS

JANUARY 10, 2018

And so, as 2018 begins, so does the Start Path class of 2018, which is accepting applications until Jan. As Neale pointed out, this particularly applied to international firms, which may be well-known in their home market but would like to expand globally. The Start Path Admissions Process.

Company 194

Company Meeting Millennials blockchain 194

PYMNTS

FEBRUARY 24, 2020

The one thing we all have to learn: it is not about the innovations themselves. We get very excited about our innovative capabilities, and we are extremely proud of all of our IP and patents in this area. Those innovations have illumination that there is value here beyond a great light,” said Karner.

Innovation 221

Innovation US Data Examples 221

PYMNTS

FEBRUARY 6, 2020

5 percent: Approximate increase in independent bookstore sales in 2018. percent: Chipotle’s increase in digital sales in the fourth quarter. 10 percent: Share of Bookshop’s revenue that will be divided among the independent bookstores on the platform every six months. 1.4B: Chipotle’s revenue in the fourth quarter.

Innovation 130

Innovation Retail Data Payments 130

PYMNTS

MARCH 27, 2020

The virus once again tested the boundaries of the EU’s GDPR rule, which has governed the transmission of online information in the region since 2018. Considering t he global nature of COVID-19, regulators outside of the U.S. To find out more about how U.S.

Data 199

Data Retail US California 199

PYMNTS

AUGUST 28, 2020

New Report: Helping Retail Treasurers Navigate The Digital D2C Shift (“How To” Playbook). Not only have retail sales shifted online, but more consumers are buying more of what they want directly from the brand. Report: Helping Retailers Solve The Payments Piece Of The eCommerce Puzzle (Anatomy Of A Consumer Payment Playbook).

Retail 208

Retail Los Angeles San Francisco Online 208

PYMNTS

FEBRUARY 19, 2019

Those who work in and around high tech and innovation are lulled into a narrative about progress being on a march ever forward, rarely slowing, never stopping and certainly never turning around and marching in the wrong direction. . Even worse, it’s having an impact on how quickly their innovations can get to market.

Innovation 160

Innovation Fintech Marketing Study 160

PYMNTS

MAY 13, 2019

In the unattended retail space, vending operators are also becoming more aware of the shifting behaviors of their shoppers and the need for swift and digital payment options. That smaller size opens up whole new markets, and gains access to spaces that have never had a retail experience [as] a part of it.”.

Retail 177

Retail Marketing eBook Cards 177

PYMNTS

SEPTEMBER 16, 2019

According to the new PYMNTS Order To Eat Tracker , the volume of mobile app orders rocketed 130 percent from 2016 to 2018, and the overall mobile order market value is set to reach $38 billion by 2020. And digital innovators are devising new ways to deliver food to consumers.

Innovation 192

Innovation Mobile Groups Indiana 192

Bank Innovation

DECEMBER 3, 2018

But which Bank Innovation stories caught […]. Bitcoin is no longer enjoying the limelight, non-bank giants like Amazon, Walmart and Google have shaken up the banking landscape and automation has become the norm in various aspects of banking with banks like using it in the backend of credit decision-making and lending.

Google 170

Google Bitcoin Lending Innovation 170

PYMNTS

NOVEMBER 22, 2018

There isn’t a lot of room to really innovate the Thanksgiving turkey. It’s 2018, after all, and there are now many new ways to prepare a turkey and new gadgets help with that preparation. So is this innovation worth investigation? And, as of 2018, there are all kinds of contenders offering up all sorts of options for that.

Innovation 168

Innovation National New York Maine 168

Bank Innovation

FEBRUARY 12, 2020

In-store branches are satellite bank branches located inside large retail spaces, such as supermarkets or chains like Walmart and Safeway. As of January, there were 3,989 in-store branches of FDIC-insured institutions housed within retail stores, a decrease of 2.3% since June 30, 2018, S&P Global Market Intelligence reported.?

FDIC 243

FDIC US Retail Digital Banking 243

PYMNTS

DECEMBER 31, 2018

Matt Redwood, head of self-service at Diebold Nixdorf , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. There has been an assumption that if SCO is installed, customers will use it, and the retailers will shave costs. This couldn’t be further from the truth. In the U.S.,

Innovation 150

Innovation Retail eBook Branding 150

PYMNTS

APRIL 29, 2019

Along with digital transformation, innovation has been a buzzword for some time. These may seem like abstract concepts, but innovation has had concrete results in the financial industry. In partnership with i2c , PYMNTS produced the March 2019 Innovation Readiness Index to assess the state of innovation in the financial industry.

Fintech 193

Fintech Innovation Community Bank Study 193

PYMNTS

DECEMBER 26, 2018

52 Mondays 2018 is the second annual edition of those columns, which offer a play-by-play perspective on the developments in the most dynamic ecosystem in the world. They are presented in the order published, giving you, more or less, a mini payments and commerce time capsule for 2018.

Payments 168

Payments Data Millennials Maine 168

PYMNTS

OCTOBER 11, 2018

Consumers expect fast, efficient service that barely requires them to look up from their smartphones, and the modern QSR needs to innovate accordingly. and Canada, plus the innovation cues it’s taking from outside the restaurant industry. Attention To Innovation. This is where we are in QSR. Revamping The Loyalty Program.

Innovation 158

Innovation Mobile Online Customer Experience 158