Bank Innovation

JANUARY 25, 2018

EXCLUSIVE — It’s not even a month into 2018 and already so much has changed. The cryptocurrency bitcoin, which shocked everyone by surpassing $17K, further shocked everyone by dropping below $10K. Then of course there are various other events sweeping the financial services space, from new tax laws in the U.S., to the rise of […].

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PYMNTS

AUGUST 7, 2020

For retailers, it’s better to be hot in 2020 than top. The National Retail Federation (NRF) said on its blog this week that the Hot 100 Retailers, while vulnerable to mergers and acquisitions, as a group is more stable than the Top 100 Retailers ranking, as stores are impacted by the unpredictability of COVID-19.

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Bank Innovation

APRIL 26, 2019

Customer satisfaction in the overall retail banking industry has improved over the last twelve months, but ever so slightly, according to J.D. Retail Banking Satisfaction Study. Based on this report, released Thursday, the industry scored 807 on a 1,000-point scale, up just by one point from the 2018 report. Power's 2019 U.S.

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Bank Innovation

NOVEMBER 15, 2017

In addition to fireside chats, startup demos, and general sessions, Bank Innovation’s 2018 conference has added a pre-conference workshop on how to build an innovation team, added even more time […].

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PYMNTS

SEPTEMBER 4, 2020

But in other ways, it was business as usual, as the two biggest retailers in the world – Walmart and Amazon – posted stellar earnings numbers and competed in more muted ways for the U.S. percent of total consumer spending in Q2 (spanning all categories, including retail) and 9 percent of total retail spending. That’s up from 9.6

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PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. Location-based virtual reality (VR) startup The Void is partnering with mall operator Unibail-Rodamco-Westfield (URW) to open 25 new entertainment outposts in the U.S. and Europe by 2022.

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PYMNTS

JULY 9, 2019

Automated retail might conjure up images of robot cashiers, but beyond a few convenience stores in Japan and Korea, that sci-fi development hasn’t yet become reality for the wider world. The latest Automated Retail Tracker explores these trends and new developments in the unattended retail space. smartphone users.

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PYMNTS

DECEMBER 9, 2018

With retailers struggling to get compliant with the Payment Card Industry Data Security Standard , qualified security assessors are going to be in more demand and can offer tokenization as one way of achieving compliance. That’s according to TokenEx , which recently hosted a webinar to help retailers better understand tokenization.

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Bank Innovation

DECEMBER 13, 2018

As a part of its retail transformation strategy, HSBC Bank USA spent over $130 million on innovation projects in one year on its U.S. operations. These projects range from less visible, but equally important, system upgrades on the back-end and more visible ones like installing Softbank’s robot Pepper in its New York flagship.

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PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. Video game manufacturers operated a different model of sorts: Create great games to get consumers to buy the hardware, then keep cranking out great games that would keep consumers on board and upgrading those devices.

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PYMNTS

JANUARY 21, 2020

Don’t look now, but virtual reality and augmented reality are starting to make bigger gains in the retail world. Commerce operators such as Macy’s and Timberland , for instance, are showing how to use virtual reality-equipped smart mirrors for such tasks from product testing to checkout. billion via retail and marketing in 2022.

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PYMNTS

APRIL 16, 2019

Retail apocalypse? Whatever you want to call the decline of brick-and-mortar retail – and it’s getting worse, according to a few recent reports – it’s not good. Among the latest dim figures about brick and mortar (or, if you prefer, the latest bright news for eCommerce operators)? Mere culling of the herd?

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PYMNTS

MARCH 27, 2020

While the advancement of open banking regulations may be seeing a small skip due to the spread of the coronavirus , many countries saw business and typical banking operations halted right after deciding upon new online privacy rules. Considering t he global nature of COVID-19, regulators outside of the U.S. To find out more about how U.S.

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PYMNTS

JULY 5, 2020

Federal workers, through partnerships with several online retailers, will now be able to purchase equipment like desks or office supplies through an eCommerce network for the first time, The Washington Post reports. Leaders at Overstock said the new GSA initiative would help them with their retail operation.

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PYMNTS

JUNE 28, 2019

Malls are not exactly the hotspots of coolness and retail activity they once were. But operators of some of those shopping destinations continue to wield investment power as malls undergo remakes for the 21 st century. percent from 9 percent in the fourth quarter of 2018, Simon has been adding new types of tenants to its malls.

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PYMNTS

FEBRUARY 7, 2020

The rise of eCommerce has been an inexorable one, and the retail landscape has shifted for retailers. In a statement earlier in the week, Macy’s CEO Jeff Gennette said there is a “clear vision” moving forward, as Macy’s seeks to “fit into retail today.” billion in 2018 to $3.3 On Tuesday (Feb. billion in 2019.

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PYMNTS

DECEMBER 28, 2018

When it comes to retail, recollections seem likely to linger upon the ongoing (and significant) growth in eCommerce, the developing relationship between online and physical stores, a big boost in apparel sales, and the role of mobile in the journey from browsing to purchase. According to Mastercard , overall retail spending increased 5.1

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PYMNTS

SEPTEMBER 13, 2019

Brick-and-mortar retailers are doubling down on digital as they look to staff their stores for the busy holiday shopping season. The retailer noted that all seasonal hires will have a minimum hourly starting wage of $13 an hour. Tom Ward, senior vice president of digital operations for Walmart U.S.,

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PYMNTS

MAY 1, 2019

While the CEO of the country’s biggest mall owner thinks that retail store closures will slow down this year, he added that he “can’t guarantee it.”. “I His latest comments come after Simon admitted in February that he was “nervous” about additional retail bankruptcies happening during the first quarter.

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PYMNTS

JANUARY 17, 2019

million memberships in the fourth quarter of 2018 — 1.5 For the full year 2018, Netflix paid net subscriptions increased 33 percent compared to 2017, reaching 29 million, the company said in its latest financial report. We’re targeting a 9 percent operating margin in Q1 2019, which we expect will grow over the course of the year.”.

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PYMNTS

JULY 1, 2019

Less than a year after the ride-hailing company rolled out in Sudan, Careem has concluded its operations in the country, with a planned takeover by Uber on the horizon. The firm started its Sudan operations in September 2018 following the lifting of economic sanctions by the United States in 2017, Reuters reported.

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PYMNTS

AUGUST 6, 2019

What to do with retail malls? That is among the latest trends as retail reinvents itself, and technology and other trends force new uses for old commerce spaces. Mall of America is teaming up with University of Minnesota physicians and a Minnesota-based health care system to operate the clinic.”. Mall Leases. New Investment.

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PYMNTS

AUGUST 28, 2020

New Report: Helping Retail Treasurers Navigate The Digital D2C Shift (“How To” Playbook). Not only have retail sales shifted online, but more consumers are buying more of what they want directly from the brand. Report: Helping Retailers Solve The Payments Piece Of The eCommerce Puzzle (Anatomy Of A Consumer Payment Playbook).

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PYMNTS

MAY 8, 2020

Brookfield has been moving in on mall-centric retail for some time, acquiring all of the stake for U.S. mall owner General Growth Properties (GGP) in 2018. Last year, over 9,000 retail stores closed in the U.S., After the pandemic, malls may be looking at operating with fewer employees and reduced hours.

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PYMNTS

JULY 31, 2019

Smartphone shipments for Samsung increased in the second quarter of 2019, the company said in its latest earnings report , thanks to retail sales of its mid-level models. Samsung’s earnings provide a glimpse into the intersection of retail and mobile. trillion won ($47.4 trillion won ($47.4 Profit Problems. trillion Korean won ($5.3

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PYMNTS

DECEMBER 27, 2018

The 2018 holiday shopping season is also providing encouraging news for the ongoing development of the Internet of Things — and Amazon’s role in in that growing ecosystem. Even before the holiday shopping season began, Amazon already commanded a growing share of consumers’ retail spending, according to The Amazon Paycheck Index from PYMNTS.

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PYMNTS

FEBRUARY 11, 2019

But the growing use of those brands to attract sales is also leading to more focus on potential challenges for online, private label retail over the next few years. Private brands, of course, are hardly new, and their use in retail predates the birth of eCommerce. Consumers can buy furniture anywhere. Private Label Pivot.

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PYMNTS

OCTOBER 18, 2017

The data-driven “Restock Kroger” initiative will largely take the place of new growth in the coming year, according to Supermarket News , with improvements to customer service and assortment winning out over expansion in 2018. However, the category resets have so far touched only 6 percent of the grocer’s 2,778 retail stores.

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PYMNTS

JUNE 5, 2019

It’s not enough to just be a retailer these days, it seems. The retail chain reportedly has been in discussions with Triad Retail Media , the retail advertiser owned by WPP PLC, to acquire it. percent in 2018. For Target, the the purchase of Triad would enable the retail chain to expand those ad-selling efforts.

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PYMNTS

JANUARY 2, 2020

It’s going to be a very vocal year when it comes to retail. About 31 percent of consumers now own voice-activated devices, up from 27 percent in 2018 and 14 percent in 2017. About 31 percent of consumers now own voice-activated devices, up from 27 percent in 2018 and 14 percent in 2017.

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PYMNTS

MAY 13, 2019

In the unattended retail space, vending operators are also becoming more aware of the shifting behaviors of their shoppers and the need for swift and digital payment options. That smaller size opens up whole new markets, and gains access to spaces that have never had a retail experience [as] a part of it.”.

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PYMNTS

JANUARY 17, 2020

Artificial intelligence (AI) is moving from cool concept toward everyday consumer reality, and signs of that innovation are increasingly appearing in the retail space. Take the issue of retail security as one example. Retail Trust and AI.

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PYMNTS

NOVEMBER 1, 2019

A new report by Moody’s Investors Service predicts that growth for retailers will slow due to the costs of integrating eCommerce with brick-and-mortar operations as well as increasing price wars between companies, according to a report by CNBC. Moody’s said the growth rate for 2018 was strong, at 4.9 percent and 5.5

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PYMNTS

NOVEMBER 19, 2018

But the same technology that enables those transactions also can bring the benefits of consumer intimacy to small and medium-sized businesses (SMBs) that are often struggling to win more market share in a retail world dominated by the likes of Amazon, Walmart and other large retailers. That might sound obvious.

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PYMNTS

JULY 5, 2019

It’s not enough to just be a retailer these days, it seems. The retail chain reportedly has been in discussions with Triad Retail Media , the retail advertiser owned by WPP PLC, to acquire it. percent in 2018. For Target, the the purchase of Triad would enable the retail chain to expand those ad-selling efforts.

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PYMNTS

JULY 28, 2017

Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. As such, it’s important to explore whether or not integrating chatbots into companies is having a positive or negative effect on its operations. What’s the effect of chatbots on the retail industry?

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PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

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