PYMNTS

DECEMBER 6, 2019

Millennials Were Black Friday’s Big Spenders in 2019. Merchants would be wise to consider how consumers want to pay, and whether alternative payment methods such as buy now, pay later (BNPL) could help alleviate their holiday financial stresses, according to Nick Kaplan, president of plus-size fashion brand Fashion To Figure.

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PYMNTS

DECEMBER 18, 2019

Wendy’s , according to the PYMNTS Order To Eat Tracker , has dedicated millions toward its digital investments, and those efforts have led to a 20 percent rise in average mobile order check sizes. The brand also rolled out a new platform for online ordering that is said to have come out ahead of expectations.

Mobile 131

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FICO

JULY 11, 2022

Empower your customers to self-serve with digital omnichannel communications. Tue, 07/02/2019 - 05:23. Digital omnichannel communication acts as a “virtual agent” that guides the customer through simple self-service which will result in increased account resolutions. Introduce an Omnichannel Strategy. by AJ Travagline.

Strategy 52

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FICO

MARCH 28, 2023

When asked about their ability to effectively use the data for things like targeting customers, supporting their brand and products, and developing new products, there was an obvious lean toward being “ineffective” versus “effective.” Your ‘Digital Teams’ have become the productivity backbone of your digital strategy.

How To 52

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PYMNTS

OCTOBER 11, 2019

This week the big headline generator wasn’t anything that either brand was selling, or doing in service or sales, but instead what a spokesperson said — specifically what they said about the current controversy over Amazon’s place in claiming the consumer’s whole paycheck. Big Plays of the Week: The Digital Brand Reshuffles .

Leadership 100

Leadership Apple Branding Retail 100

Gonzobanker

APRIL 24, 2019

In five short years, The Financial Brand Forum has grown from startup to become the preeminent financial industry event. It was a tall order, but Delorier nailed it with “No more chasing Chase” but leading the “democratization of private banking” with Umpqua’s Go-To approach, replacing digital strategy by “digitizing the bank’s strategy.”

Branding 117

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Gonzobanker

JUNE 11, 2018

But what’s concerning me more than the gulf between big banks’ and community/regional banks’ digital adoption is the growing disconnect between bank strategy and digital strategy in community and regional banks. See you can align your business and digital strategy. And yes, you can humanize digital banking.

Conference 69

Conference Digital Banking Austin Digital Strategies 69

CB Insights

MAY 15, 2019

Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. The labs aim to help Deutsche Bank evaluate and adopt emerging technologies, develop a culture of innovation, and contribute to the bank’s digital strategy. Founded: 2013.

Innovation 78

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