PYMNTS

JULY 7, 2020

Robust operational resilience is now a non-negotiable component of any business engagement,” according to Manish Kohli , global head of payments and receivables, Citi Treasury and Trade Solutions. “By There has been tremendous usage on an annual basis between March 2019 and March 2020, with API volumes multiplying four times.

Innovation 275

Innovation Operations Trends Payments 275

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. Between 2008 and 2019, the DVD rentals market dropped like a stone. In the book, he freely admits that his formula might not work for every company. I Don’t Want To, But I Have To’.

Innovation 245

Innovation Video Course Meeting 245

Bank Innovation

MARCH 14, 2019

Umpqua Bank’s Go-To human-digital live support platform is moving to a 24/7 service, Cort O'Haver, President and CEO of Umpqua Holdings Corporation, announced at Bank Innovation Ignite 2019 in Seattle on Tuesday. He said the decision had been made just that morning. Access to the Go-To platform is free for the Portland, Ore.-based

Portland 170

Portland Seattle Innovation Operations 170

Bank Innovation

MARCH 20, 2019

That sums up the video below from the Bank Innovation Ignite 2019 conference last week, […]. Answer that question and the bank of the future will materialize -- a specialized, consumer-centric, data-driven, networked financial entity.

Video 170

Video Conference Innovation Data 170

PYMNTS

SEPTEMBER 2, 2020

As reported by CNN , Connecticut-based Aquiline Drones is aiming to debut a smartphone app that will allow licensed drone operators to do short-term, project-based work as drone pilots. Federal Aviation Administration (FAA) requires that drone operators be certified.

Operations 217

Operations Connecticut Course Guidelines 217

Bank Innovation

NOVEMBER 29, 2018

will speak at Bank Innovation Ignite in Seattle in March 2019 on Building the Future of Banking. Dan O’Malley, CEO of Numerated Growth Technologies, Inc.,

Innovation 170

Innovation Seattle Lending Data 170

Bank Innovation

JULY 16, 2018

Bank of America will invest about $75 million per quarter in technology from now through the rest of 2019, the bank reported in its earnings call today.

America 247

America Technology Innovation Report 247

PYMNTS

DECEMBER 11, 2018

Give a deep and welcoming hello to the newest form of window shopping — a consumer behavior that will help to shape retail in 2019 and beyond, and a trend that stands as an increasing part of shopping, one that promises to impact brick-and-mortar merchants as they decide how to innovate. That trend is certainly nothing new.

blockchain 170

blockchain Retail Trends Mobile 170

PYMNTS

MARCH 17, 2020

The 2020 Credit Union Innovation Index , conducted in partnership with PSCU , found that over 20 percent of members would drop their current CU over lack of innovation. The share of CU members reporting they were willing to change primary FIs over insufficient innovation increased by 4.6 percent between 2018 and 2019.”.

Innovation 159

Innovation Study Operations Examples 159

Bank Innovation

JANUARY 30, 2019

Interested in joining us for Bank Innovation Ignite 2019 on March 11-12 at the Hyatt Olive 8, Seattle? In Seattle, you’ll see four Ignite Ideas sessions from the following fintech innovators: Lisa Frazier, Head […]. You’d better hurry! Early registration ends this Friday, February 1 at 11:59 PM.

Innovation 170

Innovation Seattle Fintech Security 170

PYMNTS

DECEMBER 31, 2020

Key Data Points: Consumers are performing 12 percent more activities at home in 2020 than they did in 2019 and making purchases during 12 percent of those activities, on average. Key Data Points: 60 percent of small restaurant operators have had their revenues decline since the pandemic began. 31 percent bank via app.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . However, the pandemic is marking a major turning point for payments innovation.

Operations 192

Operations Payments Cards Mobile 192

Bank Innovation

JUNE 21, 2019

Dominic Venturo, executive vice president and chief innovation officer at U.S. The focus of the innovation group at U.S. Bank, said 5G cellular network technology can be the catalyst that will bring more internet-of-things (IoT) applications into the banking world.

Innovation 199

Innovation Strategy Groups Technology 199

PYMNTS

JANUARY 27, 2021

Banks’ use of such innovations is predicted to expand, too, with 60 percent of FIs saying they aim to gain customers and improve customer experiences using digital channels. Banks must confront numerous fraud threats when they operate digitally, and some of the most pervasive are forms of identity fraud.

Security 213

Security Innovation Fraud Study 213

PYMNTS

JANUARY 21, 2019

Innovation is good, but flexibility and agility count, too — as does striking while it’s hot. Such trends, she continued, make it even more important for companies operating in the healthcare space to scale — and that’s another benefit of the DBI acquisition. “We Those are the trends that are happening the background.”

Innovation 167

Innovation Trends Technology Operations 167

PYMNTS

JULY 31, 2019

Even in 2019, there persists this idea in the mainstream that invention stems from the epiphany and late-night toil of the solitary scientist. an effort that was already operating in Europe and Asia-Pacific. They include the money transfer operation InstaReM , and the digital wallet operation Razer. That’s what the U.S.

Fintech 192

Fintech Innovation US Payments 192

PYMNTS

MARCH 7, 2019

It might be the case that 2019 takes shape as a watershed year for payments regulation, marked by PSD2 and GDPR. However, the way payments innovation is pursued — and becomes reality — is changing, too. million machines that span the globe have run on Windows operating systems.

ATM 194

ATM Innovation Payments blockchain 194

PYMNTS

DECEMBER 22, 2020

The pandemic has forced businesses to pivot quickly to continue their operations — both domestically and internationally — with relative ease as the health crisis affects everything from supply chains to payment schedules. They will need to continue innovating these processes to stay on top of shifting B2B trends worldwide.

Innovation 237

Innovation Cards Payments Study 237

PYMNTS

MAY 1, 2020

The FSS understands that innovations often lead to heightened systemic, operational and cyber risks, as well,” he noted. “[It] 18, 2019, Choi continued. The act has been critical to managing digital security, Choi said, and such measures have picked up as open banking development continues in the country.

Innovation 245

Innovation Regulation Digital Banking Security 245

Bank Innovation

FEBRUARY 14, 2019

How do innovators hone in on a specific focus when new technology darlings seem to emerge every day? To answer these questions, Bank Innovation has gathered four innovators to share ideas […]. As an executive in the ever-changing banking landscape, what separates early adopters from followers?

Innovation 170

Innovation Resources Technology Operations 170

Bank Innovation

MAY 15, 2019

It is this revolution that has led us to present Bank Innovation Build, our newest conference, on Nov. There is a revolution going on inside banking. And that’s not just a cheap cliche. Allow me to explain: A few days ago, Dana Maor, a senior partner at McKinsey, wrote that the consultancy believes “that […].

Innovation 170

Innovation Conference US social media 170

Bank Innovation

JANUARY 22, 2019

IBM, one of the world’s largest technology companies, has agreed to sponsor Bank Innovation Ignite, which explores new ideas and technologies needed to push banking forward. Bank Innovation Ignite, March 11-12 in Seattle, offers high-level discussions and networking around the future of what’s next in banking.

Innovation 170

Innovation Seattle Fintech Technology 170

PYMNTS

DECEMBER 28, 2018

bank branches in 2017 “reflects the industry’s ongoing evolution to serve customers more effectively while reducing operating costs.”. Glover spoke with PYMNTS again about how this trend will carry into 2019 and what technologies might be able to help banks strike the balance. In 2019, it is about ensuring the FI has the right?

Fintech 177

Fintech Customer Experience Tools Technology 177

PYMNTS

DECEMBER 26, 2018

Payments in 2019 will drive much of the innovation the automotive world. Car sharing, too, will likely take on a more prominent role in 2019. That’s because both Uber and Lyft are expected to launch initial public offerings in 2019. The opportunity is clear. Vehicle Sharing. One reason to believe that? Car Buying.

Payments 174

Payments Mobile Software Data 174

Gonzobanker

DECEMBER 20, 2019

GonzoBankers, 2019 was a year of extremes. Third, read and enjoy the 2019 edition of the GonzoBanker Awards, our 18 th. Mark Turner, Executive Chairman of the Board, WSFS Bank – We have to give the nod to an early 2019 retirement of Turner, who had one hell of a run in 12 years at the helm of a great community and wealth bank.

Idaho 148

Idaho Conference Data Marketing 148

Perficient

APRIL 14, 2022

With the rise in vaccination rates and a hopeful return to a “new normal,” it won’t be possible to put the genie back in the bottle and return to legacy operations. population is considered millennial or younger as of July 2019), the demand for personalization in the commerce experience grows. Leveraging Data Responsibly .

Strategy 332

Strategy Tools Industry Data 332

Bank Innovation

NOVEMBER 27, 2019

Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, November 29, 2019.

Video 259

Video Fintech Operations Customer Experience 259

Perficient

DECEMBER 17, 2020

While some organizations had started considering these areas as part of their strategic digital programs in 2019, 2020 only accelerated these considerations. That included looking inwards to identify internal operating models and biases that may have inadvertently been impeding business goals and objectives. Be proactive.

Strategy 348

Strategy Innovation Video Google 348

PYMNTS

JULY 13, 2020

Indeed, just as SMBs have fast-tracked their own digitization efforts, their financial technology partners have also found the current climate to be an opportunity to accelerate innovation and roll out new services to support their merchant and consumer users. Innovation On The Fast Track. The Bigger PayPal Picture.

Innovation 184

Innovation Online Community social media 184

PYMNTS

DECEMBER 21, 2020

These transformational shifts are, in turn, affecting how quick-service restaurants (QSRs) engage customers as the health crisis limits their in-person dining offerings and forces them to fast-track planned digital innovations. Around The Order To Eat Space. Digital orders grew by 138 percent year over year in Q3, for example.

Customer Experience 301

Customer Experience Innovation United States Survey 301

PYMNTS

NOVEMBER 25, 2020

billion in the first three quarters of 2020, which is 20 percent more than the same period in 2019. We’re operating at this intersection of finance and technology, which are both industries that are woefully underrepresented by women in the first place,” Alaina Sparks , a managing director and the U.S.

Fintech 288

Fintech New York Innovation Industry 288

Bank Innovation

MARCH 14, 2019

Customers increasingly expect banks and other financial institutions to meet them where they are with full functionality, said panelists at Bank Innovation Ignite 2019 in Seattle on Tuesday.

Seattle 199

Seattle Meeting Innovation Online 199

Bank Innovation

DECEMBER 14, 2018

Innovation is not itself an outcome at Wells Fargo & Company, according to the bank’s head of innovation, Lisa Frazier. The innovation group is an enterprise-wide function, she said, that's focused on applying new technology to the business of banking, creating new business models for the organization, and […].

Innovation 170

Innovation Groups Technology Company 170

Bank Innovation

JANUARY 2, 2019

It's the beginning of a new year, and naturally new trends will take shape. The seed for some trends like voice banking and contactless payments were already planted last year, while others such like core overhauls went relatively untouched last year.

Trends 218

Trends Fintech cryptocurrency Payments 218

PYMNTS

APRIL 13, 2020

“As a globally recognized leader in B2B product innovation, WEX sets a standard in the industry with their market-leading technology capabilities, agility in the marketplace and people-first culture,” said Aquilina. “I In addition, Dylan Jones will move from payments strategy operations leader to VP of operations.

Payments 239

Payments Portland Strategy Innovation 239

PYMNTS

JANUARY 28, 2020

trillion in 2019. The total number of CUs in operation declined from 6,743 in 2015 to 5,390 as of 2019, but the total number of CU members increased over the course of the decade from 89.3 million in 2019. Total CU assets increased 7.4 percent year over year from $884.7 billion in 2009 to $1.54

Innovation 155

Innovation St. Louis Fraud Technology 155

PYMNTS

SEPTEMBER 29, 2020

The company launched in 2019 and had a seed round then for $2.7 The company was formed by CEO Francis Plaza , Chief Operating Officer Edwin Lacierda , Chief Technology Officer Jaimie Hing and Chief Growth Officer Luis Sia. With the new funding, PayMongo now has a total value of $15 million.

Payments 300

Payments Capital Online Meeting 300