PYMNTS

DECEMBER 3, 2019

It is a system that mostly works out for retailers, but for the 12 times in the last 80 years that were like this year (2019), when Thanksgiving fell on the latest possible date it can be in November — the dreaded 28th. Consumers are, however, shopping online. About 20 percent shopped online and online only on Black Friday.

Retail 139

Retail Millennials Online Data 139

PYMNTS

JUNE 14, 2019

In a new PYMNTS interview, Chavez talked about bringing more online efficiencies to pet ownership. The retail chain is rolling out an online pet pharmacy and opening additional veterinary clinics. Meanwhile, Amazon also has its Wag pet food brand, and Target has teamed with BarkBox to offer chew toys and treats online and in-store.

social media 194

social media Retail Community Mobile 194

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. The country’s Data Protection Law was announced in 2019 and officially came into effect in July 2020. For more on these and other stories, visit the Tracker’s News & Trends.

Online 151

Online Report Payments Regulation 151

Bank Innovation

JANUARY 31, 2019

PayPal finally anticipates monetizing Venmo in 2019, nearly six years after acquiring the P2P service. Venmo's revenue run-rate is over $200 million for 2019, PayPal CEO Dan Schulman said in the earnings call Wednesday after market close.

Marketing 170

Marketing social media Online Cards 170

PYMNTS

DECEMBER 24, 2019

21, the last Saturday shopping day before Christmas 2019, has been confirmed as the single biggest retail sales day in U.S. billion and that exceeded 2019 Black Friday sales by 10 percent. More customers are shopping online, as well, as retailers offer improved web platforms. (58 Exceeding forecasts , Dec. 14, with $28.1

Retail 186

Retail social media United States Millennials 186

PYMNTS

NOVEMBER 25, 2019

Social media site Pinterest has announced a new feature that will allow users to make purchases from a selected number of online shops as it continues to expand and grow, according to a report from CNBC. The feature, called the Pinterest Shop , has hundreds of what the company is calling “Product Pins.”

social media 131

social media Google Study Online 131

PYMNTS

MARCH 8, 2019

percent since the start of 2019, it is still 37 percent below the multi-year high it reached last June, according to Bloomberg. Twitter isn’t the only social media site looking to boost its privacy measures. And while the stock has gained 4.8 consulting firm that has since closed down.

social media 156

social media Tools Report Data 156

PYMNTS

JANUARY 28, 2020

As recently as a few years ago, experts were predicting the era of social media platforms was over, and that new entrants were far less likely to make a dent on the market than be bought out by the established names in the game. In that effort, in fact, it is hardly alone as social media platforms go. percent from 4.5

social media 134

social media Video Branding Analytics 134

PYMNTS

JULY 7, 2020

introduced a new social eCommerce app. The offering brings together the functions of an online shopping website that Verishop rolled out in 2019 with a digital app that works similar to TikTok and Pinterest, Bloomberg reported. To allow users to purchase attire from their news feeds, Verishop Inc.

social media 142

social media Online Strategy Retail 142

PYMNTS

MAY 7, 2020

As COVID-19 has forced shutdowns and social distancing, web sales have been on the rise, and many entrepreneurs are moving their business models online. It will work on any website, social media profile, instant messaging app and SMS (text messaging), Square said.

Tools 153

Tools San Francisco Payments social media 153

PYMNTS

MAY 1, 2019

Google appears to be losing steam in the ongoing race to dominate the online advertising market, and competitors Amazon and Facebook are taking advantage of the stumbles. As revealed in Google’s first-quarter 2019 financials, ad clicks across the Google sites also decelerated to 39 percent, as measured in terms of paid clicks.

Google 115

Google Online Course social media 115

PYMNTS

JUNE 29, 2020

Facebook is upping the ante again in its bid to lure online video personalities to its platform. On Monday (June 29), the company said it was adding a number of sweeteners aimed at helping video creators and publishers earn more money on the social media site. YouTube pulled in $15 billion in ad revenue in 2019.

Video 131

Video social media Tools Online 131

PYMNTS

JUNE 1, 2020

Starting Monday (June 1), users of the San Francisco-based image sharing social media service can tap the camera in the search bar and snap or upload a photo to see the “Shop” tab with similar products. As a result, the company said, there are triple the number of visual searches using the Pinterest camera than there were in 2019. “If

San Francisco 138

San Francisco social media Online Retail 138

PYMNTS

JANUARY 28, 2021

Social media-based campaigns are also proving to be especially useful during the health crisis. Many nonprofits are turning to peer-to-peer (P2P) fundraising campaigns in which donors create pages on social media platforms to promote causes to their family members and friends.

social media 199

social media Payments Tools Report 199

PYMNTS

MARCH 20, 2020

The move aligns with laws passed in 2019 that tech firms like Amazon and Walmart’s Flipkart are having trouble complying with. It also coincides with increased eCommerce and other online traffic due to the coronavirus. The talks about online shopping data control is a “complex subject,” a senior trade ministry official told Reuters.

Data 183

Data social media Policies Regulation 183

PYMNTS

JUNE 18, 2020

The company noted in a separate tweet that its systems had been completely brought back online and its web platforms were working. “We At the conclusion of 2019, Robinhood said it had 10 million users. “We encountered an issue involving a third-party service, which led to degraded performance on trades and transfers.

social media 174

social media Millennials Marketing Online 174

Perficient

JULY 30, 2020

Louis colleagues celebrated the Stanley Cup win in 2019. Colleagues now engage in philathropic and social activites through technology like video calls, Microsoft Teams , and social media. This past year showed the resilience of Perficient’s business and colleagues. There was even a virtual retirement party!

St. Louis 530

St. Louis Missouri Minnesota social media 530

PYMNTS

JANUARY 13, 2021

The social media-focused platform company’s business model is simple: it’s a retail destination for consumers looking to sell their second-hand apparel and other goods or pick up desirable designer items for fraction of the price. Unique to Poshmark are social media aspects like the ability to share “likes” on favored items. “We

social media 169

social media Trends Retail Report 169

PYMNTS

APRIL 22, 2020

In 2019, Payme, FinViet, EPay, PayTech, Dibee and Smart Net were granted licenses from Vietnam’s central bank. GPay has a supportive ecosystem from G-Group with above 20 million users of financial platforms, game community, social network and technology companies.

Payments 154

Payments social media Groups Taxes 154

Bank Innovation

FEBRUARY 5, 2019

Time is running out to apply for Bank Innovation’s DEMOvation Challenge, in which fintech startups demo before a crowd of conference attendees in hopes of earning their vote and walking away with prizes. The application deadline is Friday, February 8. Apply here.

Conference 170

Conference Fintech social media Operations 170

CFPB Monitor

APRIL 13, 2020

Earlier this month, the Office of Servicemember Affairs (OSA) released its annual report covering the Office’s activities during fiscal year 2019, which covers the period of October 1, 2018 to September 30, 2019. Noteworthy items include: Top Complaints Received from Military Consumers During FY19. Multi-agency coordination.

Report 78

Report District of Columbia Survey social media 78

PYMNTS

FEBRUARY 14, 2020

Things could not have gone much better for Wine.com in 2019. By all accounts, including industry bible Wine Enthusiast, the wine of the year for 2019 was the Taylor Fladgate Quinta de Vargellas Vinha Velha 2017. The 2019 wine retailer of the year was online – specifically, it was a good year for Wine.com.

San Francisco 150

San Francisco Millennials Oakland Customer Experience 150

PYMNTS

DECEMBER 15, 2020

Merchants must constantly reevaluate their customer-targeting efforts to suit the latest commerce developments, and many are pivoting from brick-and-mortar advertising to focus their outreach online or via social media channels. General awareness of contactless methods has jumped 25 percent from 2019, and three-quarters of U.S.

Payments 236

Payments social media Branding Study 236

PYMNTS

FEBRUARY 5, 2020

How that will affect merchants’ online promotional activity hangs in the balance. As we know, mostly anonymous corporations have been collecting consumer data online for years, usually without explicit permission, selling it or using it for ad retargeting and personalization. That’s a bad moon rising for some Big Data operators.

Google 288

Google Data Regulation social media 288

PYMNTS

MAY 26, 2020

Tencent has been doing well this year, PYMNTS previously reported , with better earnings in the first quarter of this year than it had in 2019. The company had a total net revenue of $15.2 billion, 26 percent higher year over year.

social media 151

social media Big Data blockchain Online 151

PYMNTS

APRIL 24, 2019

Indeed, even as Facebook reported not only gains in users but mobile advertising for the first quarter of 2019, CEO Mark Zuckerberg put a spotlight on digital privacy when discussion his company’s latest financial results. The federal agency has accused the social media platform of violating a privacy consent decree from 2011.

social media 108

social media Payments Conference Data 108

PYMNTS

JUNE 24, 2020

“Sephora is thrilled to work with Instagram on this unique social shopping experience,” Carolyn Bojanowski, SVP and GM of eCommerce for Sephora, said in a press release. Instead, most plan to increase their investment in online channels like web, apps, social, and third-party marketplaces. billion in 2019.

social media 150

social media Branding Community Retail 150

PYMNTS

JULY 23, 2018

Coverage includes a new acquisition by online payment firm PayU, European finance ministers pushing for more progress on taxing digital firms and SoftBank planning to launch a new mobile payment service in Japan. PayU, the online payment company owned by Naspers, has announced the acquisition of ZOOZ, a payments technology platform.

social media 100

social media Taxes Payments Mobile 100

PYMNTS

DECEMBER 10, 2018

Instagram , the Facebook -owned photo-sharing social media platform, has officially launched a new voice messaging feature on Instagram Direct. This is the latest feature launched by the social media site. 80 percent of India’s online fashion market is controlled by Flipkart-Myntra and Amazon India.

social media 141

social media Customer Experience Branding Report 141

PYMNTS

JANUARY 30, 2019

Facebook posted single-digit user gains in the fourth quarter of 2018, gains that arguably push back against ideas that the social media platform would lose its hold on consumers in the wake of online privacy and security concerns. Facebook users are also bringing in more revenue for the social media platform.

social media 122

social media Security Mobile Course 122

PYMNTS

JULY 16, 2019

Facebook has also partnered with Citizens Advice to form a specially trained team to assist those who have been targeted by online scams. The consumer advice and money-saving expert said the social media network published fake advertisements that used his name and face.

Tools 108

Tools Report social media Training 108

PYMNTS

DECEMBER 4, 2018

The move should increase sales for brands and eCommerce platforms, experts say, but it could also become a threat for online retailers, and especially fashion sites. Analysts say that 80 percent of India’s online fashion market – valued at $4 billion – is controlled by Flipkart-Myntra and Amazon India.

Online 146

Online Customer Experience Branding Retail 146

PYMNTS

AUGUST 25, 2019

Vietnam ranks seventh in terms of the number of Facebook users, but the social media giant could face hurdles in the country after the Vietnamese government asked Facebook to authenticate its users and indicated that only authenticated users will be allowed to use its live-streaming service. Gapo has received 500 billion dong ($21.7

social media 125

social media Taxes Groups Report 125

PYMNTS

JANUARY 8, 2020

The legislator was reportedly referring to the policy that the social media company rolled out a day prior to prohibiting very manipulated videos made by machine learning or artificial intelligence.

social media 144

social media Video Policies Study 144

PYMNTS

APRIL 27, 2020

Banks do not always have the budgets or resources to craft cutting-edge online and mobile experiences, although they can no longer afford to put off digital transformations. The number of online banking customers is growing worldwide, and FIs’ consumers are coming to expect seamless digital experiences as a result.

Digital Banking 248

Digital Banking Tools social media Mobile 248

Independent Banker

OCTOBER 1, 2022

Gen Z, the younger generation, has transitioned into the workforce and is primarily being targeted through social media messages and chatbots,” Fratangelo says. Someone with a large online profile and presence—emails, apps and account passwords—could be more susceptible to a ransomware attack. How to minimize age-related fraud.

Fraud 133

Fraud social media Millennials Examples 133

PYMNTS

OCTOBER 9, 2020

According to research from solutions provider iKala , social commerce orders in the first half of 2020 more than doubled, while gross merchandise value (GMV) grew three-fold compared to 2019. Social commerce is growing rapidly, and every day social media companies are adding new capabilities to support this growth.

Branding 221

Branding social media Video Strategy 221