American Banker

SEPTEMBER 3, 2020

Many community banks, like Peoples Community in Wisconsin, say they proceeded despite the technological challenges presented by social distancing because the crisis has exposed the shortcomings of their digital systems.

Wisconsin 41

Wisconsin Community Bank Community System 41

American Banker

JULY 31, 2020

Heritage Bank and Dime Community Bank are among those financial services firms taking online and app-store reviews seriously. Here’s why all banks should pay attention.

Community Bank 68

Community Bank Community Online Customer Experience 68

American Banker

NOVEMBER 18, 2020

The two companies have worked together to provide a banking app that community banks can implement and deploy in 30 days.

Community Bank 48

Community Bank Community Company Banking 2020 48

PYMNTS

MAY 16, 2016

200 community banks have cut ties with Lending Club following the sudden departure of the alternative lender’s CEO and the subsequent hit to share prices, which reverberated across other alt-finance players. SMEs want banks to offer bitcoin services , suggesting the cryptocurrency may not be such a failure after all.

Fintech 108

Fintech Lending Fraud Cards 108

Banking 2020

OCTOBER 30, 2014

For our most recent FI Highlight, we spoke with Dianne Larsen, senior vice president, director of marketing, Banner Bank. Dianne shared insight on Banner Bank’s recently redesigned website and new marketing initiatives to further their approach as a “ super community bank.”. Dianne Larsen, Banner Bank.

Community Bank 95

Community Bank Branding Marketing Mobile 95

Banking 2020

JULY 24, 2015

Reality checks for community banks switching to a digital model: There is a lot of talk about digital banking however, not all digital banking falls under the same umbrella. Community banks must examine what cultural, operational and marketing shifts will happen when they adopt digital banking initiatives.

Digital Banking 40

Digital Banking Innovation Payments Community Bank 40

Banking 2020

FEBRUARY 27, 2015

An easy legislative fix that could save community banks: The former chairman of the Federal Deposit Insurance Corp. is calling for a legislative solution she argues could significantly diminish regulatory burden on community banks. What have you been reading?

Community Bank 40

Community Bank ATM Community Mobile 40

Banking 2020

SEPTEMBER 23, 2014

Question: Community branch, personal service, mobile banking—which is the odd one out? For some time now, there have been discussions about the future of community banks in the age of digital banking. Answer: None. Otherwise, the industry is in trouble. Things are and will be very different, no doubt about that.

Community 55

Community social media Community Bank Big Data 55

Banking 2020

JANUARY 29, 2016

Digital Transformation: Blending Design and Data in Banking: Suggestions and successful tips on how banks can propel a digital transformation strategy to engage customers. The Biggest Threat to Community Banks Is Thinking Small: L.T.

Mobile 40

Mobile Industry Technology Payments 40

Banking 2020

NOVEMBER 13, 2014

Earlier this year, Farmers Exchange Bank , a 57-year-old community bank with four branches across Alabama, went live with its new SaaS platform, Temenos Insight. Blair Osmer, Farmers Exchange Bank.

Analytics 91

Analytics Alabama Data Meeting 91

Banking 2020

FEBRUARY 19, 2015

We recently spoke with Eddy Arriola, Chairman of Apollo Bank, to learn more about their initiatives and how other financial institutions can learn from them. In a few sentences, can you tell us a bit more about Apollo Bank?

Miami 40

Miami Community Leadership Florida 40

American Banker

JULY 6, 2020

Jane Gladstone, new president of Promontory Interfinancial Network, says the recession will accelerate the shakeout among the nonbank disruptors and that small banks have an opportunity to forge new bonds with the survivors.

Fintech 100

Fintech Banking 2020 Community Bank Digital Banking 100

American Banker

OCTOBER 29, 2020

The company is best known for its reciprocal deposit program, but it’s finding new ways to serve banks without competing for their customers.

Company 92

Company Banking 2020 Community Bank Digital Banking 92

American Banker

OCTOBER 7, 2020

SaveBetter.com from Deposit Solutions lets consumers shop for different savings products through one portal and provides national exposure for participating banks, which include Ponce Bank in New York and Central Bank of Kansas City.

Kansas City 83

Kansas City Kansas New York Fintech 83

Banking 2020

FEBRUARY 1, 2016

Banks must innovate and be nimble to address emerging client needs in the neighborhoods they serve. As community banks, we must recognize and be responsive to what our clients are demanding of us. Innovation requires understanding your client base and providing differentiated services that clients will find value in.

Innovation 40

Innovation Missouri Kansas City Kansas 40

American Banker

SEPTEMBER 21, 2020

The North Carolina bank deployed Finxact's new technology, which runs on Amazon Web Services, to make Paycheck Protection Program loans and will use it next to offer business savings accounts and CDs.

North Carolina 86

North Carolina System Technology Banking 2020 86

American Banker

JUNE 10, 2020

After initially processing the loans manually, the Minnesota bank turned to "low code" software to build the electronic forms and workflows needed to approve loan applications. The result: a more than fivefold increase in the number of loans it could process in a day.

Minnesota 78

Minnesota Software Banking 2020 Community Bank 78

American Banker

MAY 19, 2020

The Texas bank is leaning on solutions from Lightico and MANTL to quickly set up accounts and handle loans when customers can’t sign documents in person because of the coronavirus emergency.

Texas 90

Texas Tools Online Lending 90

Banking 2020

DECEMBER 11, 2015

She has over 15 years of analytics leadership experience within financial services working with such industry leaders as GE Capital, Wachovia Bank (Wells Fargo), SunTrust, Scotiabank, and a portfolio of over 1,200 community banks and credit unions. AT DI she leads the Analytics Team supporting multiple functions of the business.

Data 40

Data Analytics Analysis User Experience 40

American Banker

JUNE 3, 2020

David Howard's leadership of the OceanFirst digital strategy and innovation team that has developed a robo adviser, an Alexa skill and other cutting-edge tools earned him recognition as one of American Banker's digital bankers of the year.

Digital Strategies 88

Digital Strategies Leadership Tools Strategy 88

Banking 2020

SEPTEMBER 7, 2015

Several banks resisted the effort—citing concerns over confidentiality and the expenses involved—and at least one apparently changed its status as a community bank. Pretty soon board members were seeking detailed information regarding delinquent loans, foreclosures and so on. Now, all those worries are moot.

New York City 40

New York City New York Community Industry 40

American Banker

JULY 10, 2020

After tech firms assisted community bankers in processing applications in the Paycheck Protection Program, small-business lenders are continuing to engage with cloud providers and other outside companies to automate the loan forgiveness process.

Community 71

Community Fintech Company Banking 2020 71

Banking 2020

NOVEMBER 27, 2015

Some might be, but it turns out that the big winners, at least in this iteration, are actually local and community banks, registering a 5% migration. Meanwhile, the large regional or national banks are the biggest losers, saying sayonara to 16% in this customer age group. So where are they going?

Millennials 40

Millennials Survey social media Online 40

Banking 2020

OCTOBER 30, 2015

As a result, according to the Campaign for Community Banking Services, 1,500 communities have lost all banks in their town, and more than 800 have only one left. In the past we always considered banks to be banks and nothing else, but that notion is being overhauled.

Community 40

Community United States Survey Millennials 40

Banking 2020

FEBRUARY 12, 2015

Fortunately, this is compatible with the general direction banking is taking, that of the branch-as-community-lounge concept. Some larger banks are already taking the initiative to great fanfare, including Umpqua and ING/Tangerine. Community banks are doing the same, with informal furniture, coffee bars and dialog towers.

Community 40

Community Retail Mobile Community Bank 40

Banking 2020

AUGUST 24, 2015

For community banks or credit unions who are thinking about search, what would you say is the easiest way for someone to get started with a program? Sabrina : That makes sense. Angie: It’s important for financial institutions to think about how they can improve their business through not only digital, but through search as well.

Industry 40

Industry Pennsylvania Marketing Mobile 40

Banking 2020

AUGUST 18, 2015

For community banks or credit unions who are thinking about search, what would you say is the easiest way for someone to get started with a program? Sabrina: That makes sense. Angie: It’s important for financial institutions to think about how they can improve their business through not only digital, but through search as well.

Industry 40

Industry Pennsylvania Marketing Mobile 40

Banking 2020

MARCH 12, 2015

In fact, for community banks with a relatively small geographic target market, this is a perfect example of how omni-channel can be incredibly effective. If it happens seamlessly, the store will have my business, and my brand loyalty. We’re not selling dinner sets or other consumer goods, of course, but the principle is the same.

ATM 40

ATM Retail Mobile Atlanta 40

American Banker

JUNE 15, 2020

Peoples Bank in Arkansas and Main Street Bank in Massachusetts are getting smarter about spotting suspicious transactions tied to unemployment benefit fraud as well as warning customers what to watch out for.

Arkansas 41

Arkansas Massachusetts Maine Fraud 41

Banking 2020

MAY 21, 2015

Banks and credit unions alike often find themselves wondering how they can further connect with their local communities. In this FI Highlight, Christopher McGill, president and CEO of East River Bank in Philadelphia, discusses how his bank’s marketing initiatives are helping to drive community engagement.

Philadelphia 40

Philadelphia Community ATM Customer Experience 40

Jeff For Banks

APRIL 14, 2022

2019 Mehrsa Baradaran Baradaran, Mehrsa The Color of Money: Black Banks and the Racial Wealth Gap 2019 Neil Barofsky Barofsky, Neil Bailout: An Inside Account of How Washington Abandoned Main Street While Rescuing Wall Street 2012 Patricia Beard Beard, Patricia Blue Blood and Mutiny: The Fight for the Soul of Morgan Stanley 2007 Ben S.

America 78

America National Denver United States 78